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LONGTIME customer lied to & charged extra $ for a standard service!!
I just opened another account today, and upon taking their little survey at the intro, I accidentally...Read More
One of the largest hosting companies in the world - Focused on small-mid sized sites
EasyCGI is another hosting company that is owned by the Endurance International Group, which operates dozens of other hosting companies. Prior to being bought by EIG, they opened in 1996 and have been providing great services the entire time. They are focused on smaller to mid-sized companies, and don't have any dedicated hosting packages.
They have kept the number of different hosting packages fairly small, which can make it easier to choose, especially for newer webmasters. Anyone who is looking for a good shared hosting service, or VPS options will likely have a good overall experience with this company.
Their entry level prices are a little higher than you would expect for what you get, but not so much so that it is a major turn off for customers.
Uptime & Reliability
Very reliable with 99.9% uptime guarantee
You'll get a 99.9% uptime guarantee with all their packages, including the shared hosting. They don't offer a set rebate or discount if they fall below this level, however. Most customers don't complain about downtime, so that is a good indication that they do indeed have a stable hosting environment.
They operate two data centers, both in Boston, MA. They are well maintained with both the technology that operates them and the physical data center itself.
Easy to understand packages with nice features
This company limits the number of different package configurations, which makes it much less confusing overall. They are clearly focused on those who aren't looking for anything extremely advanced, but still don't want to miss out on the essentials of hosting.
They offer advertising credits from Google, Bing and Yahoo and also have a nice free website builder that makes it really easy to get up and running fast. Their custom control panel is surprisingly easy to use and functions largely the same as cPanel so webmasters won't have too much of a learning curve.
Good support offered 24/7/365
They have an in-house staff of talented support technicians that are there 24/7/365 to assist you in any way you require. They do have a toll-free phone number as well as live chat available, and an internal ticketing system to report problems.
For do-it-yourselfers, they have a number of tutorials, user guides and a well done knowledgebase to help you along the way.
Prices are slightly higher than you would expect
When you compare the price points of EasyCGI with those of similar hosting companies you will find that they are a little bit overpriced. In addition, you don't really get anything great for the extra money. That being said, however, the prices are only a small amount above the competition so it likely won't be too much of a concern for most customers.
A very nice hosting option for US customers needing entry level services
It is fairly easy to see why this company is among the largest hosting providers in the world. They do give a nice, reliable service that is easy to work with. You don't need to be an expert to figure out what package you need, and their support teams area all friendly and helpful with all types of problems.
- Easy to understand package options
- One of the largest hosting companies in the world
- Two data centers
- Great support
- Windows servers available for shared hosting
- No dedicated server options
- Pricing is somewhat higher than you would expect