After reviewing many hosting providers, I decided to test Liquid Web. In this Liquid Web review, I’ll give you a rundown of the host’s pricing plans, support, user-friendliness, and overall features, and why I’d recommend them.
Liquid Web is a fully managed web hosting service provider offering premium and reliable web hosting solutions. It specializes in offering dedicated server hosting, cloud hosting, VPS hosting, and a fully managed digital commerce cloud.
Its services cater to the needs of freelance professionals, agencies, business owners, and resellers.
Since its founding in 1997, Liquid Web has served customers in over 150 countries, managed over 500K sites, and operated 10 global data centers. It boasts a stellar A+ rating on BBB, a 4.5/5 rating on Trustpilot, and a 4.6/5 rating on HostAdvice.
I think that Liquid Web is a great hosting service, and I highly recommend it. It provides solid VPS, dedicated, cloud, and managed hosting services for a wide range of needs and has helpful customer service.
At HostAdvice, we use a standard rating methodology to evaluate and rate web hosting brands.
I used this methodology in my Liquid Web review and came up with the following rating scores for prices, features, performance, ease of use, and support.
| Parameter | Score | Why did we give this score? |
| Prices | 8.5 | Liquid Web offers competitive pricing with value-added features. |
| Features | 9.5 | Liquid Web provides diverse hosting solutions and boasts an extensive feature set, including fully managed complex hosting environments. |
| Performance | 9.8 | Exceptional server performance is a forte of Liquid Web, with top-notch speed and reliability. Its performance is only marginally marked down due to occasional minor latency. |
| Ease of use | 9.2 | While generally user-friendly, Liquid Web’s interface could be more intuitive. The learning curve may be steeper for beginners, impacting ease of use. |
| Support | 9.5 | Liquid Web’s support is exemplary, with 24/7 availability and a knowledgeable team. A fractional deduction accounts for occasional response time delays during peak hours. |
Liquid Web Hosting offers several hosting plans to cater to users with various needs and budgets.
They include:
Let’s see what you get with Liquid Web hosting plans:
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| INTEL XEON 1230 V5 | 240 GB | 4 x 3.40GHz | 16 GB | NZ$95.77 | Details | |
| INTEL XEON E-2334 | 480 GB | 4 x 3.40GHz | 16 GB | NZ$240.85 | Details | |
| INTEL E-2356G | 960 GB | 6 x 3.20GHz | 16 GB | NZ$240.85 | Details |
You can get three packages under Liquid Web Dedicated Server Hosting: The Standard, Plus, and Pro.
They all come with 16GB RAM and 8TB bandwidth.
The “Pro” plan is the best for resource-intensive applications and high-performance requirements.
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| Essential | 40 GB | 2 cores | 2 GB | NZ$14.31 | Details | |
| Advanced | 100 GB | 4 cores | 4 GB | NZ$24.00 | Details | |
| General Compute 1 | 30 GB | 1 core | 1 GB | NZ$8.08 | Details | |
| General Compute 2 | 60 GB | 1 core | 2 GB | NZ$16.16 | Details | |
| General Compute 3 | 80 GB | 2 cores | 4 GB | NZ$24.25 | Details | |
| General Compute 4 | 120 GB | 2 cores | 6 GB | NZ$32.33 | Details | |
| General Compute 5 | 240 GB | 4 cores | 8 GB | NZ$64.66 | Details | |
| Memory Optimized 1 | 120 GB | 1 core | 4 GB | NZ$24.25 | Details | |
| Memory Optimized 2 | 180 GB | 2 cores | 8 GB | NZ$48.49 | Details | |
| Memory Optimized 3 | 240 GB | 4 cores | 12 GB | NZ$80.82 | Details | |
| Memory Optimized 4 | 320 GB | 4 cores | 16 GB | NZ$113.15 | Details | |
| Memory Optimized 5 | 640 GB | 8 cores | 24.94 GB | NZ$226.30 | Details |
For its fully managed VPS hosting, Liquid Web offers three pricing plans: Essential, Advanced, Professional, Elite.
All the plans come with 10TB bandwidth but different RAMs as follows:
Note that these are discounted prices and are only applicable for the first term.
I highly recommend The “Elite” plan for its comprehensive resources, which make it suitable for businesses with high traffic and resource demands.
| Plan Name | Space | CPU | RAM | Bandwidth | OS | Price | |
|---|---|---|---|---|---|---|---|
| Intel Xeon E-2356G | 480 GB | 6 x 3.20GHz | 16 GB | 10 TB | NZ$257.01 | Details | |
| Intel Xeon E-2356G | 960 GB | 6 x 3.20GHz | 32 GB | 10 TB | NZ$321.67 | Details | |
| Intel Xeon E-2366 | 1.88 TB | 6 x 2.90GHz | 64 GB | 10 TB | NZ$402.49 | Details |
Liquid Web has three Cloud Server Hosting Plans: Intel Xeon E-2356G, Intel Xeon E-2356G, and Intel Xeon E-2356G.
They all come with 6 cores and a 10TB bandwidth.
The lowest plan goes for $159/month with 16GB RAM and 140GB SSD storage, while the highest goes for $249/month with 64GB RAM and 1.92TB SSD.
Unfortunately, I noticed that Liquid Web neither offers free trials nor a money-back guarantee like other hosting providers in the market.
My Liquid Web review wouldn’t be complete without going through its features. Here are the features that make Liquid Web a reliable option for your web hosting needs:
In addition to these features, Liquid Web provides collaboration tools such as email hosting, communication suites, and collaborative software to enhance team productivity.
I also love that its hosting services are backed by SLA (Service Level Agreement) guarantees for network uptime, ensuring a minimum level of service reliability.
My Liquid Web review included a real-time performance test on one of their hosted websites to confirm the site speed, uptime, and loading time.
I ran a test on GT Metrixand PageSpeed Insights, and from the outcome, the performance was excellent! (100% on both PageSpeed Insights and GT Matrix).
See the results from the screenshot below.
PageSpeed Insights:
GT Metrix Insights:
Liquid Web takes pride in offering all-round, 24/7 support to its customers.
As a customer, you can reach them with your issues through three different support channels:
You can send instant messaging through the live chat interface on the Liquid Web website.
Live chat offers real-time assistance for quick queries and technical issues, and the response time is within a few seconds.
I tried reaching out and one of their live chat agents was very quick and helpful with the response:
Customers can also reach support through direct communication via phone calls to a customer support hotline.
Phone support allows for a more personal and in-depth discussion of issues, offering a comprehensive solution to complex problems.
They typically claim to answer phone calls within 59 seconds.
You can send your detailed email inquiries or issues through their helpdesk support, with responses sent back to the user’s email address.
Email support is suitable for non-urgent matters, providing a platform for detailed explanations and attachments.
They’re super-fast with their email responses.
I sent them this email at 12:06 am:
And I got a response at 12:14 am:
Yes. That took just eight minutes!
Finally, I wanted to check the user experience of Liquid Web’s user dashboard and control panel: Here are some processes I tried and how to go about them:
Liquid Web’s registration is straightforward.
To register, head to liquidweb.com and click the ‘Login’ button at the top right corner.
Select ‘Create Account’, fill in your details, and complete the registration process. The user-friendly interface ensures a smooth onboarding experience.
To access the control panel, visit the Liquid Web website and log in to your account.
Navigate to the “Manage” or “My Account” section.
Find the “Control Panel” option, click on it, and you’ll be directed to the custom Liquid Web Control Panel.
In the Control Panel, find the “Account” section. Click “Add Email Account” and provide the necessary details, such as username, password, and email address.
Once submitted, your new email account will be added and ready for use.
Cloudways is a managed cloud hosting platform that combines the flexibility and scalability of major cloud providers like DigitalOcean, AWS, and Google Cloud with the ease of managed hosting. It offers features like easy scaling, advanced caching for performance, and robust security measures.
While Cloudways simplifies cloud hosting and provides excellent support, its pricing can be higher than traditional hosting, and it may offer less direct server control for advanced users. Ideal for businesses and developers seeking a balance between performance and user-friendliness, Cloudways bridges the gap between complex cloud infrastructure management and the need for a managed hosting environment.
Learn more about these web hosts in our Cloudways vs Liquid Web comparison.
HostGator offers a range of services from shared to dedicated hosting, tailored for both novices and seasoned users. It’s praised for its user-friendly interface, comprehensive 24/7 support, and competitive pricing, especially for its shared hosting plans.
HostGator also guarantees a 99.9% uptime and provides a generous 45-day money-back guarantee. However, users should be cautious of potential slower performance on shared plans, aggressive upselling tactics, and significant price increases upon plan renewal. Ideal for small to medium-sized projects, HostGator balances affordability with a robust set of features.
Learn more about these web hosts in our Liquid Web vs HostGator comparison.
I highly recommend Liquid Web as a hosting provider. Its commitment to security, diverse hosting plans, and exceptional customer support make it stand out.
The specialized solutions for WordPress and e-commerce, along with the user-friendly control panel, also make it versatile and highly valuable. Even though their prices are not beginner-friendly, the emphasis on high performance, scalability, and world-class customer support compensates for the high prices.
Overall, the brand’s dedication to excellence, coupled with a range of features, makes it a top contender in the hosting industry.
| Plan Name | Space | Bandwidth | OS | Panel | Number of Sites | Price | |
|---|---|---|---|---|---|---|---|
| WP | Unlimited | Unlimited | cPanel | Unlimited | NZ$0.00 | Details | |
| Spark WP | 15 GB | 2 TB | cPanel | 1 | NZ$13.58 | Details | |
| Maker WP | 40 GB | 3 TB | cPanel | 5 | NZ$56.25 | Details | |
| Designer WP | 60 GB | 4 TB | cPanel | 10 | NZ$77.59 | Details | |
| Builder WP | 100 GB | 5 TB | cPanel | 25 | NZ$106.04 | Details |
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| Essential | 40 GB | 2 cores | 2 GB | NZ$14.31 | Details | |
| Advanced | 100 GB | 4 cores | 4 GB | NZ$24.00 | Details | |
| Start for free | Unlimited | - | 0 B | NZ$0.00 | Details | |
| General Compute 1 | 30 GB | 1 core | 1 GB | NZ$8.08 | Details | |
| General Compute 2 | 60 GB | 1 core | 2 GB | NZ$16.16 | Details | |
| General Compute 3 | 80 GB | 2 cores | 4 GB | NZ$24.25 | Details | |
| General Compute 4 | 120 GB | 2 cores | 6 GB | NZ$32.33 | Details | |
| General Compute 5 | 240 GB | 4 cores | 8 GB | NZ$64.66 | Details | |
| Memory Optimized 1 | 120 GB | 1 core | 4 GB | NZ$24.25 | Details | |
| Memory Optimized 2 | 180 GB | 2 cores | 8 GB | NZ$48.49 | Details | |
| Memory Optimized 3 | 240 GB | 4 cores | 12 GB | NZ$80.82 | Details | |
| Memory Optimized 4 | 320 GB | 4 cores | 16 GB | NZ$113.15 | Details | |
| Memory Optimized 5 | 640 GB | 8 cores | 24.94 GB | NZ$226.30 | Details |
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| INTEL XEON 1230 V5 | 240 GB | 4 x 3.40GHz | 16 GB | NZ$95.77 | Details | |
| INTEL XEON E-2334 | 480 GB | 4 x 3.40GHz | 16 GB | NZ$240.85 | Details | |
| INTEL E-2356G | 960 GB | 6 x 3.20GHz | 16 GB | NZ$240.85 | Details |
| Plan Name | Space | CPU | RAM | Bandwidth | OS | Price | |
|---|---|---|---|---|---|---|---|
| Intel Xeon E-2356G | 480 GB | 6 x 3.20GHz | 16 GB | 10 TB | NZ$257.01 | Details | |
| Intel Xeon E-2356G | 960 GB | 6 x 3.20GHz | 32 GB | 10 TB | NZ$321.67 | Details | |
| Intel Xeon E-2366 | 1.88 TB | 6 x 2.90GHz | 64 GB | 10 TB | NZ$402.49 | Details |
| Plan Name | Space | CPU | RAM | OS | Panel | Warranty | Price | |
|---|---|---|---|---|---|---|---|---|
| Linux 1 | 40 GB | 2 cores | 2 GB | NZ$0.00 | NZ$32.33 | Details | ||
| Linux 2 | 40 GB | 2 cores | 4 GB | NZ$0.00 | NZ$48.49 | Details | ||
| Linux 3 | 150 GB | 8 cores | 8 GB | NZ$0.00 | NZ$64.66 | Details | ||
| Windows 1 | 100 GB | 4 cores | 4 GB | NZ$0.00 | NZ$105.07 | Details | ||
| Windows 3 | 200 GB | 16 cores | 16 GB | NZ$0.00 | NZ$234.38 | Details | ||
| Windows 2 | 150 GB | 8 cores | 8 GB | NZ$0.00 | NZ$137.40 | Details |
Yes. Liquid Web is safe since it implements robust security measures like firewalls, DDoS protection, and regular security audits to safeguard user data and websites. Additionally, its automatic backups and SSL certificates contribute to overall safety and data integrity.
Liquid Web offers a combination of high-performance hosting, diverse hosting plans, and exceptional support known as “Heroic Support.” With features like automatic backups, scalability options, and specialized solutions like Liquid Web WordPress Hosting, it’s a reliable provider you can consider for your hosting needs.
While Liquid Web provides powerful hosting solutions, it may have a steeper learning curve for beginners compared to some other hosting providers. The interface, though user-friendly, might require some familiarity with hosting concepts. However, the 24/7 Heroic Support team assists users at every level, making it a viable option for beginners seeking reliable hosting solutions.
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