As a web hosting expert and website owner, I have used multiple hosting services over the years. When I heard about Neoxea, I decided to put it to the test and write a comprehensive review covering their features, service quality, customer support, and pricing plans.
If you’re considering this hosting provider for your web hosting needs, read this Neoxea review to the end.
Neoxea is a managed cloud hosting provider based in the United States. It’s a platform designed to help individuals and businesses create a fast and secure online presence through its range of hosting services.
Neoxea’s hosting services include Web Hosting, WordPress Hosting, WooCommerce Hosting, Reseller Hosting, Cloud VPS, and Dedicated CPU Servers. Each service has diverse pricing plans to cater to different hosting needs.
Neoxea is rated 4.2/5 on Trustpilot and 5/5 on HostAdvice, demonstrating its high reliability as a web hosting provider.
At HostAdvice, we have a standard rating methodology that guides us in evaluating hosting brands.
I used this methodology to evaluate various aspects of Neoxea hosting, and here was the outcome:
| Parameter | Score | Why did we give this score? |
| Prices | 9.5 | Neoxea hosting provides cost-effective solutions with clear, transparent pricing and no hidden charges, offering exceptional value compared to industry standards. |
| Features | 9.0 | Robust features, including unlimited bandwidth and storage, SSL certificates, DNS integration, and WordPress staging. |
| Performance | 9.2 | Neoxea demonstrates consistent and reliable server performance with high uptime. Fast loading times contribute to an optimal user experience. |
| Ease of Use | 9.0 | Its user-friendly interface and intuitive control panel make managing websites straightforward. Suitable for both beginners and experienced users. |
| Support | 9.8 | Exceptional customer support with 24/7 availability. The knowledgeable and responsive team offers prompt solutions to technical issues and inquiries. |
Neoxea offers diverse pricing plans with different features catering to different users and hosting needs.
Neoxea hosting plans include
There is a 45-day money-back guarantee for all Neoxea hosting plans, and you can pay through PayPal, Visa Card, or MasterCard.
Let’s dive deep and see what you get with each Neoxea hosting plan:
Neoxea has three web hosting plans: Lithium, Sodium, and Helium.
If you’re looking for a fair balance between features and cost-effectiveness, I highly recommend the Sodium plan since it offers ample resources for diverse web projects.
Neoxea has four reseller hosting plans, namely Argon, Carbon, Neon, and Krypton.
For a balanced mix of features and costs, I highly recommend the Carbon plan since it provides substantial resources and cPanel accounts, making it suitable for most resellers.
Neoxea’s Cloud VPS Hosting offers four plans:
For robust performance and scalability, I recommend Cloud 3 since it strikes the right balance between resources and cost, making it suitable for various applications.
Here are the prominent features that make Neoxea a reliable web hosting provider:
The WordPress toolkit includes automatic smart updates, WordPress integrity check, website scan and hardening, easy staging and cloning and login and password management.
The PHP X-Ray is a unique performance monitoring tool that helps diagnose and address performance bottlenecks in websites. It allows you to optimize websites by providing automated insights about slow URLs, plugins, database queries, functions, and external calls.
Another unique feature of Neoxea is that it uses LiteSpeed Web Server enterprise to run fast websites. Websites that are run using this software optimize resources while performing faster than those using Apache or HTTP/2 servers.
To make fair conclusions, I ran a performance test on one of the websites hosted by Neoxea.
From the results, the performance was extremely good with a 100% score on both GTMetrixand PageSpeed Insights. The page loading time was an impressive 0.7 seconds. (See screenshots below)
Note: It’s our own site that we deploy on every hosting service we test; therefore, we get the same test baseline for all of them.
Neoxea hosting provides support to its customers through various channels.
However, it doesn’t have phone or email support like many other hosting providers. Neoxea prioritizes live chat support, which is quite prompt and available 24/7.
Neoxea’s ticket support system allows users to submit specific inquiries or issues through a ticketing system.
While response times may vary depending on the complexity of the issue, users generally experience an average response time of under 10 minutes for new tickets.
Neoxea’s live chat support offers real-time assistance for immediate concerns. It has a relatively quick response time, typically within seconds.
I tried to use their live chat support and was simply impressed! The customer support agent was very prompt to respond, and his response was very kind and helpful. (See screenshot)
Neoxea hosting also has a knowledge base with valuable resources for users seeking self-support.
It contains tutorials, articles, and FAQs that help users troubleshoot common issues independently.
To make this Neoxea review complete, I tried conducting a few processes on the platform to confirm its ease of use:
Signing up with Neoxea hosting is a relatively long process compared to other hosting platforms.
Visit their website, neoxea.com, then scroll down and click on “Get Started.”
You’ll be directed to the checkout page, where you can fill in your billing details under ‘Create a new account.”
You’ll also fill in other required details after selecting a hosting plan. Your account will be created at checkout after paying for your plan.
You can access the Neoxea Control Panel by logging in to your account.
Navigate through the user-friendly interface to manage your domains, databases, email accounts, files, and other hosting settings. It also has a WordPress toolkit you can use to manage your WordPress accounts.
Once you’re logged into the control panel, you can add another email account by selecting ‘Email accounts”
Select “Create” on the next page. You’ll be directed to the page where you’ll add your new email account and create a password.
After a careful analysis, we can confidently recommend Neoxea to you as a web hosting provider.
From this Neoxea review, you can see that it stands out with its robust hosting packages supported by exceptional features. Its cPanel Control Panel ensures intuitive domain management while its free SSL and Email protection fortify website security.
With a feature-rich WordPress toolkit, one-click staging, and ultra-fast cache, Neoxea is among the best hosting providers for WordPress users. The convenience of free DNS management and multiple server locations further credit Neoxea as a versatile hosting solution that we can endorse to our visitors.
Yes, Neoxea is known for its reliability, offering stable hosting services with high uptime and excellent performance.
Yes, Neoxea offers hosting optimized for WordPress, providing easy installation and management for WordPress websites.
Yes, Neoxea offers a free domain with its web hosting plans. The plans also include a range of features like unlimited traffic, free website migration, and SSL certificates for all websites, alongside the free domain. This makes it a comprehensive solution for those looking to start or transfer their website
Neoxea prioritizes security, implementing measures such as SSL certificates, regular backups, and robust server security protocols to ensure customer data and websites are protected.
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