Site5 Reviews and Expert Opinion

Based on 141 user reviews in 4 languages

Customer score for Site5

  • Reliability
    3.1 / 10
  • Pricing
    3.4 / 10
  • User Friendly
    3.1 / 10
  • Support
    2.6 / 10
  • Features
    3.3 / 10

Detailed Scores / Summary

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Mentarimedia Website Surabaya
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10 is the Best Web Hosting and the excellent choice !

Service used: Resellers
My needs as a novice website designer is the science of managing the hosting. The Site5 I get all the new things that are friendly. and Cpanel in also very good and fast ... and also payment is very easy and fast ..

Site5 has been an excellent choice;
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10

Great service and great hosting

Service used: Shared
• Great service, they're quick to respond if you have any issues
• Great pricing (I'm hosting a blog on a shared server)

• I'm a bit new to all this, so a little more help upfront would have been great.
Cody James
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support10
  • Features10

User of 3 years - Haven't looked back.

Service used: Shared
A few of my sites - are hosted with Site 5 and I would continuously recommend their service and support.
Fernando Lins
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10

Site5 takes care of my sites and domains so I don't have to

Service used: Shared
Pros: • Online support 24/7 that actually works • Fairly priced service • Many plans available for different needs • Continuous improvement of server quality • Great selection of tools to make your site • Perfect uptime • Comprehe...Read More
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Typical Site5 Prices

Service Monthly Price Range
Shared Hosting NZ$8.45 - NZ$20.40 3 plans
VPS NZ$93.90 - NZ$554.84 7 plans
The Services & Prices are taken from

Site5 Expert Review 2020

Written by: Idan Cohen

Site5 Rating

  • Reliability
    5 / 10
  • Pricing
    4 / 10
  • User Friendly
    4.5 / 10
  • Support
    5 / 10
  • Features
    4.5 / 10
Rated by Idan Cohen

Overview - Can't Beat the Services and Location Options is one of the most established web hosting companies on the market today.  They have been providing their customers with high quality web hosting for years, yet remain one of the more advanced services available. When you sign up with a new account with Site5, they will move all your sites from any other hosting solution over, free of charge.  This is a great feature since web hosting transfers can be tricky, especially if you haven't done them in the past. One of the best features of this hosting company is that they have servers in data centers around the world.  This means you can have your site hosted in a location that is near where your visitors are from. With this option your visitors will likely notice that your site loads more quickly and is much more responsive. They have also customized their control panel (still using the industry standard cPanel) to help make it easier for newer users.  If you're already used to the traditional cPanel setup, it is not difficult to learn this new system at all and in most cases you will likely enjoy the added usability.

Uptime & Reliability

99.9% uptime with a money back guarantee

Like most web hosting companies, Site5 offers a full 99.9% uptime guarantee.  In addition, however, they guarantee that if your site goes down, they will refund you the money.  This is a nice little perk, though in most cases it is not something you will ever take advantage of (this is a good thing). In the event that you do run into trouble, Site5 has 24/7/365 live chat and email technical support.  They also offer phone support during normal business hours. There have been very few complaints about reliability from users of this company, and given the fact that they have so many different data centers, it is clear that they are able to provide exceptional reliability.

Features & Services

Nearly endless list of high quality services available

Be careful when you start browsing through their list of available services, it seems like it goes on forever.  Some of the more important options include unlimited disk space and bandwidth on all their packages (even the entry level ones).  All their packages also include free backups, a 99.9% uptime guarantee, easy website builder and much more. You can only have one website hosted on their lowest level package, but once you move up from that, they offer unlimited domain and website hosting. If you aren't 100% happy with the services you get from Site5, they offer a full 45 day money back guarantee, which will give you plenty of time to really evaluate their services properly.


Fair pricing for all levels of services

Site5 offers a wide variety of differnet web hosting services to choose from.  Their entry level package starts at $4.95 per month, which is about average these days.  The prices go up based on the type of services you need. In addition to their popular shared hosting services, they also offer managed and unmanaged virtual servers, which are priced quite nicely.  For example, if you are a web expert and go with an unmanaged VPS, you can get a dual core, 1 gig of memory setup for just $25 per month.  It is $50 for the same setup under the managed option. It is important to note that their prices do change based on where you select to have your website hosted.  For example, a basic package in Dallas Texas starts at just $4.95 per month.  That same package is $5.95 in San Francisco, and $9.95 in Joao Pessoa, Brazil.  Make sure you are looking closely at where you want your site hosted.  It is often worth the extra money to get the location you want, but in some cases it is better to just go with the lower price.


This is an obvious choice for anyone who is picky about where their websites are hosted.  They have almost two dozen different data centers to choose from, giving you more options than almost any other hosting company available today.  They also have a long history of providing great customer service and excellent support. <p><b>Pros</b></p> <ul class="checkmarks"> <li>Free site migration from old hosting companies</li> <li>Nearly two dozen data centers to choose from, located around the world</li> <li>Unlimited bandwidth and disc space</li> </ul> <p><b>Cons </b></p> <ul class="icon-x"> <li>Limited to one site on their 'hostBasic' plan</li> <li>Some customers have complained that their entry level hosting is somewhat slow</li> </ul>

Read the full expert review Visit Site5 See plans & pricing

Site5 Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Unlimited Unlimited NZ$8.45 2.5
Unlimited Unlimited NZ$15.28 2.6
Unlimited Unlimited NZ$20.40 2.4

VPS Hosting Plans

Plan Name Space RAM OS Price Score
50 GB 1 GB NZ$93.90 2.0
75 GB 1.5 GB NZ$136.58 2.0
100 GB 2 GB NZ$179.25 2.0
155 GB 3 GB NZ$256.08 3.1
200 GB 4 GB NZ$290.22 3.1
300 GB 6 GB NZ$426.80 3.1
400 GB 8 GB NZ$554.84 3.1
A Free Domain is included when purchasing any hosting service from Site5
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45 day satisfaction guarantee with full money back.

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