Expert Overview
Quality Hosting in Malaysia
WebServer is based in Malaysia and has been a privately owned company of Acme Commerce Sdn Bhd, which was established in 1989. The hosting portion of the business has been in business since 1999, and they continue to offer high quality services to their customers. They primarily focus on web hosting services, though they also help with spam prevention, SSL certificates, data backup, cloud storage, marketing and more.
They currently have over 1000 servers that they own, and on those servers they run more than 15,000 domains. Their customers are from more than 70 countries, which makes them an excellent option for people around the world. If you’re looking for hosting that is based in Malaysia, this is certainly a great option to consider.
Uptime & Reliability
Great Hardware with Full Backups
No matter which of the hosting packages you choose with this company, you are going to have a good stable environment. I couldn’t find any type of uptime guarantee offered, but that should not be a problem. The hardware they use is all name brand and known for stability. They use advanced monitoring tools so they are alerted to issues before your site ever goes down. In addition, they have full backup services for most of their packages so even if something does happen, they can get you back up and running fast.
Features
Clear Hosting Features
The hosting features with this company are easy to understand and laid out in a very clear way. They offer shared hosting, which comes in three different levels. The shared hosting can have 10, 20 or 30 gigs of disk space, 20, 40 or 50 gigs of bandwidth and 128MB-512MB of RAM allocated to each account. They do limit 300 accounts per server, which is a nice bit of information that most shared hosting companies don’t provide. The one odd thing with this company is that they limit the number of files you can host to 350,000, 400,000 or 450,000 depending on which shared hosting package you choose.
If you need something higher end, you can choose from a number of different virtual private servers. They have been offering VPS since 2002 and continue to innovate to provide their customers with exactly what they need. They have quite a few options to choose from, all of which include full backup services and the option for either Linux or Windows operating systems. When signing up for a VPS you will be able to have a good amount of disk space, virtual cores, RAM, bandwidth and more. They also have different speed network connections based on the package you choose.
For those who need the most power, their dedicated servers are an excellent option to choose. Their inventory changes regularly based on the latest sever technologies, but they do a great job at keeping the best options in stock. You will get SATA hard disks, 4-16 gigs of RAM, a dedicated IP address and more. You can also choose which data center you want to be housed in, which is a nice perk. Overall, the features that this company offers are quite impressive.
Support
Fast & Responsive Tech Support
The technical support teams are staffed 24/7 and ready to help you with anything you need. They work hard to monitor all equipment in real time so they can respond to problems before you even know they exist. If you need to get in touch with them, they can be reached quickly and easily and will be more than happy to help you with anything you need.
Pricing
Competitive Pricing
The pricing is all listed in the Malaysian Ringgit, so unless you are used to that currency, you will want to run it through a conversion calculator before making a purchase. Once you do, you’ll see that the prices are very competitive. The shared options have annual prices, which work out to be quite low for what you’re getting. The prices go up as you move up in services, but even at the dedicated hosting level you are going to be paying around $150 per month for the higher end options. While not the cheapest option out there, their pricing is quite good.
User Friendly
Easy to Use Site & Hosting
The website for this company is very well made and easy to use. Finding exactly what you want to see takes just seconds, and everything is laid out so that you get the information you require. They have a 98% customer satisfaction rate, which is quite impressive, and 92.5% of their customers say they would recommend their services to a friend. Overall, there is no doubt that this company will give you a good user experience.
Summary
Great Hosting Based in Malaysia
This is one of the better hosting companies in Malaysia, and they have been around for a very long time. With the backing of their larger parent company, it is clear that this is a company that plans on being here long into the future. While there are some minor concerns, most people will undoubtedly be very happy with the level of service they get from WebServer.com.my
Pros:
- Well established company
- Privately Owned
- Nice Pricing
Cons:
- Limits on Number of Files for Shared Hosting
- Too Many Choices for VPS Categories
