Changing Domain Name on Squarespace (built-in & custom domain names)

Changing Built-in and Custom Domain Names on Squarespace

It’s possible to change your domain name on Squarespace. However, it is important to note that you cannot remove the primary domain name from a Squarespace site.

Changing Domain Name on Squarespace: banner

In this article, we’ll explain step-by-step how to change your domain name on Squarespace. You’ll also learn the difference between built-in and custom domain names, as well as how to transfer domains.

Takeaways
  • There are two types of Squarespace domain names: built-in and custom
  • It’s easy to change the built-in domain names, while custom domains require canceling and registering a new name
  • Moving a domain name to another Squarespace site is easier than moving it to a third-party site
  • You can transfer your Squarespace domain to other services, like GoDaddy or Google

How to Change a Domain Name on Squarespace Step-by-Step

In this section, we’ll look at how to change settings for two types of Squarespace domain names: built-in and custom.

How to Change a Built-In Domain on Squarespace

Final: Changing Domain Name on Squarespace

Source: Squarespace

The following steps come directly from Squarespace:

  1. Open the Domains panel
  2. Navigate to “Built-In Domain”
  3. Click your domain of choice
  4. Enter a new Site ID (This becomes the first part of your built-in domain before the .squarespace.com)
  5. Click Save
  6. If the Site ID is taken, you’ll see an error message. If you’d like to re-use a built-in domain that’s already in use on one of your removed sites, contact Customer Support.
  7. Your built-in domain name will change and you’ll receive an email with the subject “Your Updated Squarespace URL” for your records.

How to Change a Custom Domain on Squarespace

For a custom domain, you will need to cancel your domain and register a new one with your preferred wording.

If you are making the change within 5 business days of purchase, there is a grace period that allows you to cancel free of charge.

If you’ve had your domain for more than 5 days, however, you’ll need to disable auto-renew and purchase a new domain.

Here are the steps to cancel a domain from Squarespace:

Final: Changing Domain Name on Squarespace

Source: Squarespace

  1. Open the “Domains” panel
  2. Click the domain you’d like to change
  3. Click “…”
  4. Click “Cancel Domain”

Here are the steps to disable auto-renew from Squarespace:

Final: Changing Domain Name on Squarespace

Source: Squarespace

  1. Open the Domains panel.
  2. Click the domain you’d like to cancel.
  3. Switch the Auto-renew toggle off.

Here are the steps to register a new web domain from Squarespace:

  1. Open the “Domains” panel. If you haven’t built a site yet, you can start with a domain and a parking page instead.
  2. Click “Get a domain”
  3. In the “Search for your domain” field, enter the domain name you want
  4. You’ll see a list of suggested domains displayed with these labels:
    • Free – You can pick one of these domains to register for free if you’re eligible.
    • $20 to $250 - You can purchase this domain for the specified price. (After clicking a free domain, all other free domains will switch to their price value.)
    • Unavailable – You can’t purchase these domains.
  1. Click the shopping cart icon next to the domain(s) you want to add to your cart. You can search again using a different term to add more domains.
  2. A checkmark will display next to your selected domain(s). You can also review your selected domain(s) using the Domain drop-down menu at the top of the page.
  3. Click Checkout when the domain(s) you want are in your cart.
  4. In the Registration panel, enter your contact information.
  5. Review the contact information to ensure it’s correct
  6. Click “Save and continue”.
  7. Review the domains you selected. Click the trash can to remove any domains you don’t want.
  8. If you’re eligible for a free domain, only the first domain is free. Although the last four digits of your credit card will display at this step, your card won’t be charged for the free domain.
  9. Confirm your domain’s registrar, listed just below the domain. It will either be Squarespace or Tucows.
  10. Click the link to review our Terms of Service.
  11. Click Confirm and Purchase to complete the registration.

You may need to verify your information after following these steps via email.

How to Move Domain to Another Site on Squarespace

Moving a domain to another site on Squarespace is relatively easy, but it is only available to certain sites.

Generally, expired sites and sites on a mobile start plan cannot move. Paid sites, parking pages, and trial sites typically can.

You can learn more about the criteria from Squarespace.

Here are the steps for moving a Squarespace domain from Squarespace:

  1. Open the Domains panel.
  2. Click the domain you’d like to move.
  3. In the pop-up window, click the featured image of the site where the domain will move.
  4. When you’re automatically logged into the new site, click Save to complete the process.

Moving a third-party domain is a bit more complicated.

Here are the steps from Squarespace:

  1. Open the Domains panel.
  2. Click the domain you want to move, then scroll down to click Disconnect Domain.
  3. Click Disconnect in the “Disconnect domain?” message.
  4. Open the Domains panel.
  5. Click Use a Domain I Own.
  6. Enter the full domain name you’re linking in the Domain Name box, then click Continue.
  7. Click Connect From Provider.
  8. Select your domain provider from the drop-down menu. If you don’t see your domain provider, select Other, and click Connect Domain.
  9. If your domain provider uses an automatic connection process, log into your account and click Connect in the message from your provider.
  10. You’ll see a Connecting in Progress message. Click Okay to continue.
  11. If your domain uses a manual connection process, a new panel will open showing the records to enter into your domain provider’s account. Since your domain was previously connected to Squarespace, you’ll only need to update the unique CNAME so it connects to the new site.
  12. In the first line of your Squarespace DNS settings, copy the unique code that appears directly below the Host column.
  13. Log into your domain account.
  14. Find where you manage your DNS settings. Depending on your provider, this may be called Zone File Settings, DNS Manager, or something similar.
  15. Find the CNAME Record with verify.squarespace.com in the Points To field.
  16. Replace the text in the Alias field with the new code that you copied from the Domains panel.
  17. Don’t change any other fields or records.
  18. Save your changes.

It will take about 1-3 days for your changes to be implemented. You can check your progress at the domains panel.

Additional Information on Changing Domain Name on Squarespace

How to Change Your Primary Domain Name on Squarespace

Before you can change your primary domain name to other domains on Squarespace, you have to set a different domain as the primary. Here are the steps from Squarespace to do so:

  1. Open the “Domains” panel
  2. Click the domain you want to set as your primary domain
  3. Click “…”
  4. Click “Set as primary domain”
  5. In the pop-up message, click “Set”
  6. Your new primary domain displays a Primary label in the Domains panel

Built-In Domain vs a Custom Domain on Squarespace

A built-in domain is one that Squarespace provides when you create an account with them.

For example, yourdomainname.squarespace.com would be considered a built-in domain. Sometimes a built-in Squarespace domain will contain random words, letters, numbers, etc.

If you purchase a custom domain from an external provider such as GoDaddy or Namecheap and connect the URL for it to your Squarespace site, this new URL is considered a custom domain. An example of this type of new URL name would be yourdomainname.com.

Keep in mind that the process of modifying a built-in domain will be different from changing a custom domain. You can read about the differences above.

What Is the Squarespace Domain Cost?

Squarespace has three tiers of domains: one is free for eligible customers, one is $20-$250, and the other is unavailable due to prior purchase.

How to Transfer Squarespace Domain to GoDaddy

Here are the steps from GoDaddy for transferring a domain to GoDaddy:

  1. Sign in to your GoDaddy account or create a new account
  2. Go to the GoDaddy transfers page and search for your domain
    • If your domain is already registered with GoDaddy, we’ll show an option for an account transfer to move your domain into another GoDaddy account
  1. Make sure your domain is unlocked. We’ll show a green status bar if we can verify your domain is unlocked.
  2. Enter the authorization code for your domain. You can get the auth code from your current domain registrar.
  3. Select Continue after the unlock and auth code sections both show green status bars
  4. Choose an option for Domain Protection and then select Add Protection. If you prefer not to add Domain Protection, select No Thanks instead.
  5. Complete the checkout process to officially start your domain transfer.

How to Transfer Domain from Squarespace to Google

Final: Changing Domain Name on Squarespace

Source: Squarespace

Here are the general steps for transferring a domain from Squarespace:

  1. Open the “Domains” panel.
  2. Click the domain you want to transfer.
  3. Scroll down and switch the Domain Lock toggle off.
  4. Click “…”
  5. Click “Send Transfer Authentication Code”. This sends an email with a unique authentication code to the domain’s Owner Contact if your domain’s registrar is Squarespace Domains LLC. If your domain’s registrar is Tucows, the transfer authentication code is sent to the domain’s Admin Contact.
  6. Check your inbox for an email from customercare@squarespace.com with the subject line: “Auth code for [yourdomain.com]”. If you don’t get this email within 48 hours, see the troubleshooting steps below.
  7. Copy the transfer authentication code from this email and send it to your new domain provider.

Final Word: A New Domain Calls For a New Website

To change the domain name, Squarespace has different rules for different types. But overall it’s not too hard to give your website a fresh, new domain name.

And it’s just as easy to give your existing website a makeover with the Best Website Builders and Best Web Hosting on your side. They’re sure to help you increase traffic and site visitors from all over the internet.

Next Steps: What Now?

Learn More About Changing Domain Name

Frequently Asked Questions

Can you change the name of an existing domain?

Yes, you can change the name of an existing domain in Squarespace. However, it depends on the original domain and whether it is a built-in or custom domain.

You can change the built-in domain name in Squarespace, while you need to cancel your original domain name and register a new one with your preferred wording for a custom domain.

Can you change a domain name but keep the website?

Yes, you can change your domain name but keep the website intact. However, it is important to note that you cannot remove the primary domain name from a Squarespace site.

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