Namecheap Reviews and Expert Opinion

Based on 86 user reviews in 8 languages
5.8
DECENT

Customer score for Namecheap

  • Reliability
    5.4 / 10
  • Pricing
    6.5 / 10
  • User Friendly
    5.8 / 10
  • Support
    5.6 / 10
  • Features
    5.6 / 10

Detailed Scores / Summary

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adam wylde
India
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Amazeballs & Great support!

Service used: Shared - Professional
I have had my account with namecheap for over 3 years now and they have always been great and dedicated in terms of support, it's fast and one of the best.
our site www.superlabs.co and many others are hosted on namecheap and the...Read More
Trevor Lowe
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Namecheap has garbage support

Service used: Shared - Value
goodluck getting any real help from support, all you can expect is a half assed useless article. They refuse you with anything if its isnt from there store. I regret EVER sending them business.
Janet
Janet
I've had NameCheap hosting for a few years and didn't think I had a problem. But that's because my website was fairly dormant. Yesterday, I realized that my website email address hadn't received email since 2017, right when I swit...Read More
Gabor Lippert
Hungary
  • Reliability6
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
9.2

Great for domain hosting, best for low-cost website hosting

Service used: Shared - Professional
I don't really understand the tons of negative feedbacks, and honestly, I think most of them are paid by competitors.

If we compare the typical low-cost companies such as GoDaddy, Bluehost and the like, I think NameCheap is the...Read More
David Sounds
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Very poor

Service used: Shared - Professional
Appalling service and not a good attitude from chat assistant either. They automatically turn on auto renewal. In my case I contacted them within 24 hours of them taking money for a domain that was to rollover about 28 days later....Read More
Nita Mills
United States
  • Reliability4
  • Pricing6
  • User Friendly4
  • Support4
  • Features6
4.8

They are susupcious

Service used: Shared - Ultimate
Yes so name cheap when canceling my services they told me tthat they do not send any confirmation that your account is Canceled. Yes folks that is what they said. They do not send any email confirmation to you!! THat is very suspi...Read More

Typical Namecheap Prices

Service Monthly Price Range
Shared Hosting NZ$1.37 - NZ$33.20 4 plans
VPS NZ$33.31 - NZ$116.80 4 plans
Dedicated Server NZ$165.11 - NZ$634.33 4 plans
The Services & Prices are taken from www.namecheap.com

Namecheap Expert Review 2020

Written by: Michael Lavnduski

Namecheap Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    8.5 / 10
  • Support
    9 / 10
  • Features
    8.5 / 10
8.6
Rated by Michael Lavnduski

Expert Overview

Domain Registration and Web Hosting

NameCheap's main service is domain registration, but they also provide good quality website hosting as well. They have been in business since at least 2001 and have a fairly good reputation for all their services.  They don't seem to put a lot of information up on their site about the company itself, which is unfortunate, but since they are a larger company in this industry it is not hard to learn more about them if you want to.

They offer a wide range of hosting options to choose from as well as other features.  If you're looking for a good company that can help you with every aspect of your website, this is certainly one to consider.

Uptime & Reliability

Stable Hosting with Some Speed Issues

The company has been in business for a long time and has a very stable infrastructure in place.  They also use nice hardware, including some servers with solid state drives, to help ensure no outages.  Due to their lower prices and what seems to be overselling of some of their servers, however, they do have a reputation for slow load times on some of their packages.  For smaller sites, however, that is not always a concern.

Features

Lots of Feature Options

NameCheap has a variety of great features to offer their customers.  First, they do all types of domain registration including traditional .com, .net, .org and others.  They also offer the new top level domains for companies that want to get those registred.  DNS is free and included and so is the transfer of domains to their service.

For hosting, they offer shared, reseller, VPS and dedicated servers.  In addition to that they provide private email hosting which can be helpful for some companies who don't want to manage it on their own.  They have a number of apps for things like eCommerce marketplaces and subscriptions too so you can set up your site in a way that works for you.

Support

Good Technical Support

The technical support from NameCheap is quite good.  They are there 24/7 and you can get in touch with them quickly.  They have a live chat feature, a phone number and a normal ticketing system that you can use to contact them.  They also has a nice amount of documentation to help users understand their services better.

Pricing

Low Prices

The prices offered by this company are quite compeditive, but there are some restrictions.  For example, the two entry level options for shared hosting are very cheap at $9.88 and $19.88 per year respectively.  You do have to pay annually for them though.  It is also important to note that this is only for the fist year.  After that, the price jumps significantly.  The value plan, which is the lowest, is $38.88 per year after the first year so this is a jump of almost 4 times!

When you get up to higher level packages the prices become more in line with what most other companies are providing.  They also let you start paying per month, which will be helpful given the higher price points.

Summary

Large Company with Lots of Options

Name Cheap is a well known hosting provider with a good history of service.  They do have some issues to be concerned with, but for many users the pros outweigh the cons.  They are also one of the better known domain registration services, so it may be nice to have all your hosting services combined into this one company.

Pros:

  • Lots of Features
  • Larger Company
  • Options for shared, VPS, dedicated and more

Cons:

  • Prices jump after first year
  • Some issues of slow load times
Read the full expert review Visit Namecheap See plans & pricing

Namecheap Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
20 GB Unlimited NZ$1.37 4.4
50 GB Unlimited NZ$2.77 5.1
Unlimited Unlimited NZ$4.16 5.9
20 GB 5 TB NZ$33.20 6.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
15 GB 512 MB NZ$33.31 5.8
30 GB 1 GB NZ$50.01 5.8
60 GB 2 GB NZ$83.41 9.6
100 GB 3 GB NZ$116.80 5.8

Dedicated Server Plans

Plan Name Space RAM OS Price Score
1000 GB 8 GB NZ$165.11 5.8
1.95 TB 16 GB NZ$233.57 5.8
480 GB 32 GB NZ$517.44 5.8
960 GB 64 GB NZ$634.33 5.8
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Server Locations

United States

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