Hostinger Reviews and Expert Opinion

Based on 1678 user reviews in 18 languages
9.3
SUPERB!

Customer score for Hostinger

  • Reliability
    9.3 / 10
  • Pricing
    9.3 / 10
  • User Friendly
    9.4 / 10
  • Support
    9.4 / 10
  • Features
    9.2 / 10

Detailed Scores / Summary

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Rayka Baboli
United Kingdom
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Great experience so far

Service used: Shared - Premium
I've been using other web-hosting services (different companies), yet my experience with Hostinger was something completely different [in a good sense].

I used the WordPress hosting service (+ free one year domain name). You ca...Read More
Sapra Reddy
India
  • Reliability2
  • Pricing8
  • User Friendly4
  • Support2
  • Features8
4.8
NEW

Good price but bad experience

Service used: Shared
I stayed with them for 2 years now and had to switch servers on different occasions. Their customer service team tries to help you but they are unreliable at times. On one interaction I told them that my server is becoming really ...Read More
I stayed with them for 2 years now and had to switch servers on 4 different occasions. Their customer service team tries to help you but they are unreliable at times. On one interaction I told them that my server is becoming reall...Read More
Hostinger
Dear Sapra,

Thank you for bringing this to our attention. We are very sorry to hear about your experience with us, and we genuinely apologize for it. 

As we reach for the highest standards and hope each of our customers is f...Read More
Ayush Singh
India
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Really bad hosting

Service used: Shared - Business
Moved from ResellerClub
If you are serious about your site or business and want to grow then never go with this hosting. Their plans are cheap but trust me it's not worth it. Hostinger is overrated... Yes, when I say it is overrated than I actually mean ...Read More
Hostinger
Hello, Ayush, 

Thank you for taking your time to leave us such an insightful review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.

We have loca...Read More
Ayush Singh
Ayush Singh
I don't want to wast my time to explain the same thing again to you. Anyways, i already claimed my refund. Hope you guys will send the money soon.

In last i just want to say to the people who are planning to buy there crap ser...Read More
Tim
Tim
Lots of outsource customer services for many companies are in Asia or Africa doing part-time work and in this case, I think the student just directed you to read FAQ.

Why do they charge SEO monthly with VPS plan when you only...Read More
Jabran Ali
Pakistan
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

They are Amazing

Service used: Shared - Premium
A year ago I have decided to try the hostinger packages because of it reasonable price. Well, I am very impressed from their custom cpnel aka hpnel and great up-time.

Also, the support is very friendly and they do their best to...Read More
NGO THE PHI
Viet Nam
  • Reliability6
  • Pricing8
  • User Friendly4
  • Support2
  • Features6
5.2

I don't like their service

Service used: Cloud - Startup
I bought cloud hosting, hpanel so difficult to use, so i cancel my account. They haven't ticket support. When i sent via live chat, a email to me ask about: reason cancel, bla..bla....at the finish: my refund transferred to Hostin...Read More
Hostinger
Hey there,

Thank you for your feedback! We appreciate it as it’s a great way to grow and improve.

We are very sorry, you didn’t have a great experience with Hostinger, as we strive for the total customer satisfaction, it’s ...Read More
Karan Nijher
Karan Nijher
What a terrible reply. It's just a standard copy and paste without even bothering to read, let alone understand the issue raised by your customer.
I was looking at hosting solutions and I am glad I came across your answer. Now I know that Hostinger is not the hosting company for me.

Typical Hostinger Prices

Service Monthly Price Range
Shared Hosting NZ$1.51 - NZ$6.84 3 plans
VPS NZ$6.02 - NZ$45.62 6 plans
Cloud Hosting NZ$11.35 - NZ$41.81 3 plans
The Services & Prices are taken from www.hostinger.com

Hostinger Expert Review 2020

Written by: Michael Lavnduski

Hostinger Rating

  • Reliability
    9 / 10
  • Pricing
    9.5 / 10
  • User Friendly
    8.5 / 10
  • Support
    9 / 10
  • Features
    9 / 10
9
Rated by Michael Lavnduski

Hostinger Expert Review

Hostinger is a wildly popular web hosting company, serving over 29 million users around the globe. The company boasts 15,000 signups a day, so our expert review set out to see whether this budget-friendly platform could deliver the goods.

Our months-long Hostinger review highlighted the company’s multitude of useful features and tools. Hostinger also lives up to its guarantees of highly reliable uptimes and speedy load times, no small feat for a company with their numbers of subscribers.

Pros and Cons

Pros:

  • Very low monthly prices accommodate extremely tight budgets.
  • Enjoy fast, reliable service with above average uptimes and load times.
  • Take advantage of Hostinger’s intuitive drag-and-drop website builder to create a website in minutes.
  • Quickly resolve issues via live chat, email and ticketing 24/7/365.
  • Clearly defined plans and features make it easy to choose the right package for you.
  • Unlimited bandwidth and SSD space in most plans keep your site running smoothly.
  • Easily set up e-commerce shopping carts with 1-click installations.

Cons:

  • Features that are free with other services, such as free SSL certificates or unlimited email accounts, are only available with an upgrade.
  • Hostinger doesn’t offer dedicated server plans.
  • Although they have a 1-click installation process for WordPress and are optimized for the platform, Hostinger doesn’t have a specific WordPress hosting package.

Pricing and Payment Methods

Hostinger is known as one of the most affordable web hosting services, though prices tend to vary somewhat based on the company’s current offers. We started our review with the basic Single plan, which starts at $0.80 a month, and were surprised to see the number of features included.

The package gives you up to 100 GB bandwidth and weekly backups along with multiple PHP versions and over 100 1-click installations. The Business hosting plan starts at $3.45 a month and offers more advanced features such as free SSL certificates for your websites and unlimited email accounts.

While their shared hosting plans are indeed very affordable, the company’s Cloud options are well on par with standard market prices. The StartUp cloud plan starts at $7.45 a month and comes with unlimited websites and bandwidth, plus Hostinger’s custom-built speed tools and free domain registration (for the first year). If you need more power, you can choose the Cloud Enterprise plan starting at $27.45, and with 12GB RAM and 160 GB storage included. VPS hosting is also available from $3.95 to $29.95 monthly.

Ease of Use

The 15,000 customers that flock to Hostinger every day might initially come for the low prices, but we suspect they stay because of how simple it is to build and maintain your website with the service. The free website builder is a helpful tool for newbies, though the company’s well-ordered cPanel and over 100 one-click app installations really give beginners a customizable and manageable website.

Even so, users like us that require more advanced tools and more complex functionalities can still benefit from Hostinger. The company offers the option of building a GIT repository with every plan – critical for collaborative teams like ours – as well as multiple PHP language support and phpMyAdmin. Though some features like free SSL certificates or unlimited websites are only available with upgrades, Hostinger’s very low price points put these features in reach without stretching your budget.

Scaling is an important part of any business plan, so we upgraded our test site several times to see how smooth the process was. In each case, upgrades were fast and relatively simple thanks to the expert help of Hostinger’s friendly customer support team.

Load Times and Reliability

With approximately 29 million users to support, we were concerned that Hostinger might not be able to deliver the superior uptimes and load speeds they promise. However, months of testing clearly demonstrated that their uptimes were consistently 99.9% or above, placing them far above the industry average of 99.4%.

Additionally, we found that their load times were incredibly fast at approximately 1s per page. This is at least in part due to the company’s Cache Manager solution, which they claim radically reduces loading times. However, Hostinger’s extensive knowledge base also offers step-by-step instructions for customers to optimize their pages for speed on their end.

Features

Any concerns we had about Hostinger’s low prices limiting the number of features they offer dissipated within the first few minutes of our using the service. Basic packages include all sorts of helpful features like the company’s website builder and 1-click installation tool for over 100 apps, which include WordPress and e-commerce solutions like WooCommerce. Though basic plans come with weekly backups, you’ll have to upgrade if you want daily backups for your site.

We were similarly happy with the many advanced features that even the basic and mid-range packages offer and which gave us more control over our test site. Unlimited FTP accounts (in most plans), a range of PHP versions and tools and remote MySQL empowered us to craft a backend that completely met our needs. Finally, in spite of the low prices, we were very happy with the level of security that went into each account. FTP over SSL, frequent infrastructure updates and BitNinja are just some of the ways that Hostinger invests in account security.

Customer Support

Hostinger claims that customer support is one of its top priorities, and for the most part that seems to be the case. We found that the company’s responses and resolution time were above the industry average for all four communication channels—ticketing, snail mail, live chat, and email.

Just about every interaction with a representative had us paired with a pleasant expert who was able to get to the bottom of our questions quickly.

Perhaps the most wonderful part of Hostinger’s customer service is the fact that we didn’t have to use their services very frequently. Hundreds of informative articles in their knowledge base, frequently updated tutorials on complex technical features and a lively blog helped us find our way through most challenges we encountered using Hostinger.

User Reviews

As always, our expert reviews are based on our technological expertise and experiences. To get a fuller understanding of how Hostinger measures up against its competitors, complement this review with reviews from our regular users.

Conclusion

Our Hostinger expert review helped us understand exactly why the service resonates so strongly with users. Hostinger manages to blend extremely low prices with a plethora of features and utilities, augmenting both with copious documentation and a knowledgeable, pleasant support team. This trifecta of affordability, a rich catalogue of features and robust support makes it a strong choice for customers no matter where they’re at in their web hosting journey. Beginners get the basic features they need to instantly get their websites going, from a website builder to ample bandwidth and more.

While more advanced users don’t have a dedicated server option to give them extra flexibility and control, we found that Hostinger’s shared, cloud, and VPS plans offer many benefits to keep webmasters satisfied. A robust cPanel, over 100 1-click apps installations and access manager can all play a part in allowing you to simply and efficiently customize your website’s behind the scenes.

Read the full expert review Visit Hostinger See plans & pricing

Hostinger Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
10 GB 102.4 GB NZ$1.51 9.5
20 GB Unlimited NZ$3.94 9.5
30 GB Unlimited NZ$6.84 9.3

VPS Hosting Plans

Plan Name Space RAM OS Price Score
20 GB 1000 MB NZ$6.02 9.0
40 GB 1.95 GB NZ$13.63 9.6
60 GB 2.93 GB NZ$19.72 9.0
80 GB 3.91 GB NZ$24.29 7.1
120 GB 5.86 GB NZ$36.48 10
160 GB 7.81 GB NZ$45.62 10

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
40 GB 2.93 GB Unlimited NZ$11.35 8.9
80 GB 5.86 GB Unlimited NZ$22.77 9.7
160 GB 11.72 GB Unlimited NZ$41.81 9.9
A Free Domain is included when purchasing any hosting service from Hostinger
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