We had the pleasure to talk with Mr. Satyam from MR Cloud Hosting, and we are excited to learn more about its products and services and the hosting industry in general.
We recommend you take a few minutes to read it and learn more about the hosting services and the story behind MR Cloud Hosting.
Can you tell us a bit more about MR Cloud Hosting and when it was founded? We would also like to learn more about the idea behind it.
In 2018, we started
for the sake of honesty. I was working as a developer and my client was getting angry because every year hosting provider was changing the renewal price. Also, while searching for hosting, I faced different prices on landing pages and ads. But when we go to check out the price gets increased. Even the top most popular hosting companies are also doing this practice and wasting visitors’ time today. So, we started MR Cloud Hosting to focus on honesty and transparency. We are glad to say that for the last four years we have never increased the price of any of our hosting plans and renewed the sites at the same constant rates till today.What were the challenges that you found along the way? How did you overcome them?
Almost every business has some challenges, but in technology, challenges are evolving every day. Spam was probably the biggest challenge I encountered in the hosting industry. It is hard to distinguish between actual customers and spammers. I am thankful to our technology partners for all the technical support which always keeps MR Cloud Hosting free from spammers and abusers.
What are the main products and services of MR Cloud Hosting?
We provide a Web Hosting service, plans on our site come with cPanel. People who are seeking better support, and reasonable rates are our target customers.
Talking about customers, we have to mention customer satisfaction. How are you handling that part? What is your approach?
As I was on the customer side of this business for a long time so I know the main problems faced by the majority of the customers. Customer satisfaction is obtained with high uptime and quality of the server. Our support team is committed to closing the support ticket within hours. For
, customer satisfaction is clearly best shown by hostadvice.com.What are the 5 top things that MR Cloud Hosting is different from the competition?
The unique selling propositions of our competitors differ considerably. We measure our success by customer retention and service request counts. And this shows us a good forecast of revenue in the near future. Some of the things which make us better compared to any hosting providers are Quick Support, Transparent Pricing, Fixed Rate Renewal, easy refunds, and high customer satisfaction.
What do you think is the most important thing for a hosting provider?
As a hosting provider, you have a lot of responsibility. The security and performance of your customer’s sites are mainly affecting your business. You must keep your servers updated and must keep your staff available round the clock to help your customers. Many new hosting companies lack even good technical staff and enough technical knowledge, which is a serious risk to thousands of websites. A website selling hosting without proper backup should not be trusted to prevent customers from putting their site at risk. Through hundreds of reviews from experienced users, hostadvice.com can help new clients find the right hosting provider.
There are more and more eCommerce sites popping up, and this is a very interesting market for hosting providers. What is your approach with these companies? Why should they pick you as their hosting provider?
We at
have a dedicated page for providing all the information related to eCommerce site hosting. Currently, we are getting handsome sales in this category due to our premium features like SSH access, Automatic Daily Backups, and Affordable pricing. We see this as a big opportunity since the market is growing very fast.What new features, technology are you planning to introduce in the next period?
Historically, we have offered fantastic features at affordable rates. Currently, each cPanel hosted on our servers comes with 2 GB RAM and 2 vCPUs. Which is helping clients in increasing better speed and rank. We are looking forward to adding more security and support options directly to cPanel in the near future.
Cryptocurrencies are here to stay and a lot of people are using them as a payment method. What are your plans to introduce cryptocurrencies to MR Cloud Hosting?
Cryptocurrencies are growing and becoming more promising day by day. But as we stated earlier, spammers and abusers are a big threat to hosting industries. To prevent the hosting of illegal content, we generally use the payment method to verify the legitimacy of the client. The crypto payment solution may not be a good option at the present stage without the appropriate method or authorization option. Many countries have not opted to accept crypto as a payment solution, which may put hosting companies in legal trouble if they don’t comply with the rules.
Where do you see your company in the next 10 years?
Based on the last four years’ history, the graph appears attractive and we are certain
will become one of the most prominent hosting companies in India.Is there any advice you would like to give our readers about picking the right hosting provider?
The hosting company must have some features that can assist you in managing your website.
Features like automatically daily backup, common and popular hosting management panel (cPanel), high uptime, good resources (RAM and CPU), and frequent security updates to keep your site secure. Make sure you verify the features and feedback of any hosting from hostadvice.com before purchasing.
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