Active24 Reviews and Expert Opinion

Based on 10 user reviews in 3 languages
4.9
POOR

Customer score for Active24

  • Reliability
    5.4 / 10
  • Pricing
    5.0 / 10
  • User Friendly
    4.6 / 10
  • Support
    4.6 / 10
  • Features
    4.8 / 10

Detailed Scores / Summary

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Language
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Sarah Brooks
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Our URL has been down for months

Royally messed up the transfer of our domain, putting in the name of the domain provider we were moving from as the holder at the central domain registry. Several months have passed, numerous phone calls and we still have no websi...Read More
DJ FearRoss
Spain
  • Reliability6
  • Pricing4
  • User Friendly2
  • Support2
  • Features6
4.0

Terrible. Avoid

Service used: Shared
I was with this guys for nearly 10 years. Then one days they decided to transfer my site to some other servers. Then my website stopped working. I emailed their support but they would send 1 reply a day. It got to two weeks withou...Read More
John R.
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Standard Hosting with Everything You Need

I just have their entry level hosting and it has been working perfectly for me. I have worked with other hosting companies before, and none of them are as good. If you want hosting based in the Czech Republic, make sure you look...Read More
David Podsednik
David Podsednik
This is very professional, very good support. We have 16year in active24.

Active24 Expert Review 2019

Written by: Michael Lavnduski

Active24 Rating

  • Reliability
    9 / 10
  • Pricing
    9 / 10
  • User Friendly
    8.5 / 10
  • Support
    8.5 / 10
  • Features
    8 / 10
8.6
Rated by Michael Lavnduski

Expert Overview

Quality Hosting with a Long Reputation

Active 24 has been a hosting provider and domain name registration company since 1996. This means they have been doing this long before the Internet really exploded in popularity, and especially before the ‘average person’ would be able to make a website. Over the years they have done a good job at keeping up with the latest trends and technologies in the web hosting industry. They are dedicated

They currently have more than 100,000 customers, and primarily focus on the Dutch, Spanish, German, and UK market. Their reputation is quite high, and many of their customers have been working with them for many years. Anyone who lives in this region of the world should at least consider them for hosting. They provide shared, VPS, and dedicated servers with very few issues.

Uptime & Reliability

Few Complaints of Downtime or Slowness

Customers of Active 24 seem to be mostly very satisfied with their experience. There are a few people who have commented about problems that include downtime, slowness, and other issues. Given the fact that this company has been around since the nineties, however, it should be no surprise that there will be an occasional dissatisfied customer. The majority of people don’t experience any real issues, and are very satisfied with the level of stability they experience. The ongoing effort to keep hardware up to date with the latest standards also helps to confirm that new users won’t have any big issues related to their hosting.

Features

Standard Hosting Features

The hosting features that are offered at each level are pretty much what you would expect to see from other hosting providers. They have unlimited disk space on their packages. Their physical hardware is stable, and well monitored to respond to issues quickly should they occur. One nice thing they offer is customized packages based on the type of site you want to make. This includes phpBB hosting, WordPress hosting, eCommerce hosting, Drupal hosting, Joomla hosting, and more. The features are easy to understand, and will help you to get your site up and running smoothly without any issues.

The VPS and dedicated servers allow you to choose between either Windows or Linux, something that some hosting companies don’t allow. The specs for the hosting are fairly respectable, though certainly not the highest end options you’ll find anywhere on the market. They can certainly handle any normal website all the way up through some pretty busy business pages.

Support

24/7 Tech Support

The technical support teams with this company are very helpful, and able to take care of any type of issue that you have. They can fix issues on their side, or help you with configuration issues that the customer was responsible for. They have some documentation on their site to help with issues, but not too much. For the most part, their tech staff will be the ones to help get any issues solved.

Pricing

Reasonable Pricing

The prices are all listed in the local currency (CZK), but after the currency conversion it is easy to see that they are in line with what you would expect to pay from any other hosting company. These aren’t the best deals you’ll ever find, but for the most part they are very fair and you do get a good service for a good price. With a good 100% money back guarantee you can be even more confident that you will be satisfied with the value of the hosting you get from this company.

User Friendly

Basic Interface is Easy to Use

The website and interface provided by Active 24 are all simple to use and understand. Those with experience running sites in the past will not have any trouble figuring things out with this hosting provider. Those who haven’t will have to go through the normal learning curve, but it is not very difficult at all. Their website is also easy to navigate, and helps you to find exactly what you need. They also name their web packages based on common usage (WordPress, phpBB, ect), which makes it even easier for users.

Summary

Great Hosting Option for Most People

While not extraordinary, this company provides a good service at a fair price. Those who need good, reliable hosting for their site, and don’t need anything extravagant, will be happy with this company.

Pros:

  • Easy to Understand Hosting Options
  • 24/7 Tech Support
  • Lots of Different Options Available

Cons:

  • A Few Reports of Downtime
  • Nothing Extraordinary to Offer
Read the full expert review Visit Active24 See plans & pricing

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