Afrihost User Reviews

Based on 27 reviews in 1 language
4.3
POOR

Customer score for Afrihost

  • Reliability
    4.0 / 10
  • Pricing
    5.1 / 10
  • User Friendly
    4.2 / 10
  • Support
    3.9 / 10
  • Features
    4.3 / 10

Detailed Scores / Summary

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Malcolm Watters
South Africa
  • Reliability 4.0
  • Pricing 4.0
  • User Friendly 4.0
  • Support 2.0
  • Features 2.0
3.2
NEW

Misleading Information

Service used: Dedicated Server
Afrihost's website makes the statement that with fibre you no longer have need for a Telkom landline. It is thus logical to assume that they supply a VOIP service. THEY DON'T. When queried they make up excuses that their advertisi...Read More
Spencer Neal
South Africa
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Absolutely Shocking Service

Service used: Dedicated Server
Got as far as taking payment for hosting a site but after payment was taken confirmation page would not load and unable to log in on my account. Live chat is down, called 1.5 hours ago and left number for return call - no joy yet....Read More
Deidre Heuvel
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.4

wireless connectivity and account

Service used: Dedicated Server
I have been trying for 3 months for Afrihost to pay monies owing to me for incorrect billing!
My trouble with wireless connectivity has also been logged and first of all the person that answered the livechat disconnected me witho...Read More
Briony L Wolf
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

AFRIHOST IS THE PITS

Service used: Dedicated Server
So I updated my "payment" account several days ago only to find an email waiting for me for an "unpaid" domain registration. I log in to Afrihost ClientZone just to make sure I wasn't dreaming when I updated all payments to go via...Read More
So I updated my "payment" account several days ago only to find an email waiting for me for an "unpaid" domain registration. I log in to Afrihost ClientZone just to make sure I wasn't dreaming when I updated all payments to go via...Read More
Leonard Makuvaza
South Africa
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 6.0
  • Support 6.0
  • Features 6.0
5.2

Afrihost \

Service used: Dedicated Server
Warning do not do any business with this guys, an unprofessional lot! Made an order after delivery time have passed I have to follow up and I am told they are still waiting for my sim card and they have no idea when they can deliver the router and the sim!
Problem resolved
Marinus de Bruyne
South Africa
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 6.0
3.2

Pathetic Service

Service used: Resellers
My service from Afrihost has been down since yesterday. Been trying to get them on the phone without any success. The have 24/7 support, between the hours 8h00 & 20h00 (duuuhhh). The y offer live chat, but all the possible dep...Read More
Claudio Santos
Indonesia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

S**t Hosting - Zero Accountability for Uptime

Service used: Cloud
Have 3 business websites running off one of their moderate managed clouds.

Occasionally would experience bouts of downtime worst-case was 1 full hour during peak traffic.

So I thought maybe it's due to the high-load of traff...Read More
 

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