Doteasy Reviews and Expert Opinion

Based on 107 user review in 1 language
8.6
GREAT

Customer score for Doteasy

  • Reliability
    8.7 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    8.8 / 10
  • Support
    8.9 / 10
  • Features
    8.2 / 10

Detailed Scores / Summary

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Guo Jiang
Canada
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features8
9.2
NEW

one of the best customer service around

Service used: Shared - Unlimited
I have been using Doteasy for about 5 years. I use them for Domains and Emails. In my many years of experience using customer services from all sorts of industry's, including the tech industry, I find Doteasy to have one of the be...Read More
George Karplus
United Kingdom
  • Reliability8
  • Pricing8
  • User Friendly10
  • Support10
  • Features8
8.8
NEW

great support with live chat and email

Service used: Shared - Unlimited
I have been with Doteasy for approximately three years, purchased multiple domains and use the free Website.com website builder and some purchased add ons’. Their website and control panel is easy to navigate most of the time, but...Read More
Denise Walker
Canada
  • Reliability10
  • Pricing8
  • User Friendly8
  • Support10
  • Features8
8.8
NEW

Reliable host

Service used: Shared - Basic
Reliable stable consistent domain and web host based in Canada. Have used them for many years. I highly recommend them
Benjamin Yeung
Hong Kong
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features8
9.2
NEW

great help and professional

Service used: Shared - Unlimited
I am lost when it comes to hosting, web page experience etc, thanks to doteasy, I found out how to deal with my issues and in a professional manner.
Harry Badot
Netherlands
  • Reliability8
  • Pricing8
  • User Friendly10
  • Support10
  • Features8
8.8
NEW

easiest to work with

Service used: Shared - Unlimited
support representative have been the easiest people to work with. Every call we made was answered promptly. Each person I spoke with was able to answer my questions quickly, with ease. They sent instructions by email to follow, which is helpful for sharing.
Cameron Walter
United Kingdom
  • Reliability10
  • Pricing8
  • User Friendly8
  • Support10
  • Features8
8.8
NEW

love their phone support

Service used: Shared - Basic
The phone support is great, no wait and helpful advise. Always a good experience their support level is beyond expectations
Jody M
Canada
  • Reliability8
  • Pricing8
  • User Friendly10
  • Support10
  • Features8
8.8
NEW

very professional and helpful

Service used: Shared - Unlimited
Wonderful smart intelligent people. Very patient help desk service every time I call with a dumb question.
Anthony Simmons
Canada
  • Reliability8
  • Pricing8
  • User Friendly10
  • Support10
  • Features8
8.8
NEW

fast service

Service used: Shared - Unlimited
Super fast and friendly customer service. I had been putting off migrating my website away from another host/domain provider because it seemed really tedious and daunting. Doteasy pretty much did all the work so I didn't need to d...Read More
Christina Bailey
United Kingdom
  • Reliability8
  • Pricing10
  • User Friendly8
  • Support10
  • Features8
8.8
NEW

reasonable prices, good support

Service used: Shared - Unlimited
Domain and hosting prices are very reasonable. I've never had any issues with them for renewing or even transferring away from them in the past. They've never given me any hard time. I love Doteasy for their great customer support and their reliable and trustworthy business ethic.
Jane Patterson
Switzerland
  • Reliability8
  • Pricing8
  • User Friendly8
  • Support10
  • Features8
8.4
NEW

lots of support channel

Service used: Shared - Unlimited
After dealing with other hosting companies, Doteasy is a breeze. They have incredible customer service, live chat, and have helped me sort out web issues time and time again.

Typical Doteasy Prices

Service Monthly Price Range
Shared Hosting NZ$2.84 - NZ$24.72 4 plans
Cloud Hosting NZ$56.70 - NZ$143.93 3 plans
The Services & Prices are taken from www.doteasy.com

Doteasy Expert Review 2019

Written by: Craig Timmins

Doteasy Rating

  • Reliability
    7 / 10
  • Pricing
    9 / 10
  • User Friendly
    7.5 / 10
  • Support
    9 / 10
  • Features
    8 / 10
8.1
Rated by Craig Timmins

Basic Set of Features & Custom Upgrades

DotEasy provide a fairly affordable way for you to get your site hosted, by offering a basic feature set, along with the ability to be able to upgrade to individual features for additional monthly fees. Despite the added costs on top of the normal upgrade costs the service balances itself out with good customer service support and an easy to use website-builder, for beginners looking for a simple way to get a site created. Why Choose DotEasy Hosting?
  • Advanced DNS Controls
  • FREE Website Data Migration
  • Affordable Hosting
  • 30-day Money Back Guarantee
Want to know if DotEasyHosting is right for you?

Reliability

Compare
7

Strong System Backed Up With Money Back Guarantee

There isn't much information that is offered on the site it terms of reliability, there is no talk of data centres of what they have in place if a server was to fail. Neither is there any information on uptime. This isn't necessarily a bad thing however, of course it would give a confidence boost to be able to read about reliability, but from online reviews I can see that there isn't many issues in terms of uptime or reliability. DotEasy also provide a 30-day money back guarantee to its customers which does help balance things out a little.

Features

Compare
8

Unlimited Plan Offers Great Features

There is a basic plan for $1.95 per month which is ideal for personal setups but what you really want to cast your eye over is the $4.95 per month unlimited plan which comes steeped in features and tools that you are sure to find handy. You will receive 100GB of SSD storage, a free domain, and unlimited storage, bandwidth, databases and email accounts within that low $4.95 price, but you will also be able to take advantage of other free tools such as a web builder, CPanel and an easy to build forum. There are managed hosting solutions and cloud hosting solutions available, that do come at a higher price but offer SSL certificates, and full website backups.  

Support

Compare
9

Good Support Channels With Video Tutorials

DotEasy have a great Support portal on the site which offers a selection of ways that you can get in touch with them, or find answers to questions. Live chat, ticket systems, phone and call back services are all available to utilize. They even offer a contact address, and a case tracking feature where you can follow any service tickets that you may have submitted. A knowledge base and video tutorial section are also on hand for you to learn from.
  • Video Tutorials
  • Case Tracking
  • Live chat
  • Knowledge Base
  • Ticket System
  • Live chat isn't 24/7
  • No direct email address

Pricing

Compare
9

Very Affordable Hosting Packages with Great Tools

The prices offered by DotEasy tend to range from the cheap to the more expensive depending on what type of hosting you are after. All hosting comes with a 30-day money back guarantee should you not be happy with the service provided. If you are looking for the basic of the basic then you can pickup the starter plan for $1.95, but this does come with limited features and functionality. The popular plan is $4.95 which is an unlimited shared hosting option, and should suit most small to medium scaled businesses. For the larger plans you are looking at plans that range from $29 up to $39, with the $39 plan being cloud hosting which is a reasonable price for this type of solution.

User-Friendly

Compare
7.5

CPanel Comes With Each Hosting Plan

Everyone wants a control panel they either know of or can easily pick-up if they have never used on before. With CPanel, you are in great hands as it is offered across 90% of web hosting companies out there, and comes packed full of useful tools and features to make the most of your site and the hosting solution. If you have never used CPanel then don't worry as it is very user-friendly and can be navigated around within a few minutes, so you will quickly learn where every tool is located. The DotEasy site itself isn't too bad and offers good navigation and functionality, but can get a little confusing in areas, and you may find yourself lost when trying to find a particular hosting option.

Summary

A Solid Hosting Service With Plenty of Options to Choose From

Generally speaking the service offered by DotEasy is good, and the prices are very much in-line with what you would expect from a hosting company. Some information is unclear and some is missing, so we can't really provide accuracy to the reliability of the host, we can just take details from reviews that have been left by customers which is mostly positive. The support options are great, they are only missing social assistance, and they are very user-friendly. Pros
  • Good prices
  • Solid support area
  • 30-day money back guarantee
  • CPanel
Cons
  • Unclear on reliability and uptime
  • Lack of features in basic plan
  • No social support
Read the full expert review Visit Doteasy See plans & pricing

Doteasy Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
102.4 MB Unlimited NZ$2.84 9.2
Unlimited Unlimited NZ$5.79 9.5
100 GB Unlimited NZ$7.20 10
Unlimited Unlimited NZ$24.72 10

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
50 GB 1 GB 256 GB NZ$56.70 8.6
100 GB 2 GB 512 GB NZ$85.78 8.6
200 GB 4 GB 1 TB NZ$143.93 8.6
A Free Domain is included when purchasing any hosting service from Doteasy
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Server Locations

Vancouver

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