EGIHosting has been in business since 2003, and they have long been focusing their services on the high end clients of the world. They only really have dedicated servers, with some virtual server options where needed. They also offer collocation services to customers who need extremely reliable hosting options.
In addition to traditional hosting options, they also offer a stream hosting service, which is for streaming audio and video. This is great for educational sites, or online radios or podcasts. The stream hosting is not for general websites, however, so you may need to get two packages if you are looking for a site and streaming.
Overall, this company provides very high end options that will meet or exceed the needs of just about any type of client.
Uptime & Reliability
Exceptional uptime for all service levels
For general dedicated servers and their stream hosting, you will get a 99.9% uptime guarantee. If you opt for their collocation services, you’ll get bumped up to a 99.99% uptime guarantee. If you do experience downtime you can get credit toward your next bill, but it is very rare that this company has any type of network or power issue.
They do respond quickly to any hardware issues as well, and they have all the replacement parts necessary right on site for extra fast fixes.
Features
All features focused on high end sites
This company provides a lot of different options when it comes to dedicated servers. They have everything from Intel i3 to Intel i7 processors, and you can choose from a variety of different memory levels and other things. They also have special services for high bandwidth servers and other more demanding needs.
They provide DDoS protection to their servers, and work hard to do all they can to help keep their clients up and running well. Since you will have root access to all your servers, you can install any features that you want at any time.
Support
Highly skilled technical staff available 24/7
Everything I can find indicates that they have a very skilled team of technicians available to help you with any hardware outages or other problems. They don’t seem to have a live tech support phone number though, which is odd for a company like this. It is possible that they provide it only to customers, but other people who have been customers did not mention it.
They do have a ticketing system that is known to get very fast responses. In addition, they have a good knowledgebase to provide guidance and other self-help information.
Pricing
Lots of options, all for higher end hosting
The actual pricing is very competitive for what you are getting. Of course, compared to shared hosting or even VPS, they are very expensive. When comparing apples to apples, however, you are getting a very good deal. They have lots of different packages to choose from so you can make sure you are getting the exact level of service you want, without over paying.
Summary
Great hosting for demanding customers
If you are in the market for a high end hosting company to support your large site, this is one you will want to consider. They provide great hosting and many different options to help ensure your needs are met. They really work to go above and beyond the needs of most customers.
Pros:
- Focused on high end customers
- Multiple high end data centers
- Offering stream hosting
- Onsite technical support
Cons:
- No lower end hosting options at all
- Doesn’t seem to be live phone support