Leaseweb Reviews and Expert Opinion

Based on 68 user reviews in 5 languages
4.8
POOR

Customer score for Leaseweb

  • Reliability
    4.9 / 10
  • Pricing
    5.0 / 10
  • User Friendly
    4.6 / 10
  • Support
    4.5 / 10
  • Features
    4.9 / 10

Detailed Scores / Summary

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Rustam Abd
Netherlands
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Horrible customer service. Old hardware.

Horrible customer support.
Their billing system does not work. Spontaneously issued 3 invoices for the same product.
Contacted them 6 times, and every time the first reaction is that I have to pay (again!), then they say indeed ...Read More
John Carter
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Best hosting on the web

Service used: VPS - S
I've had Leaseweb VPS for about 4 years.
The only problems that I have had were caused by me, but their support staff is fantastic and has bailed me out each time.
They know what they are doing and fix things quickly.
Thomas John
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Leaseweb has done well by me.

Service used: VPS - S
I have had a VPS for over 7 years with leaseweb, and I don't believe I have had a problem (that wasn't caused by me) the entire time. I've only had to contact customer service 3 times over the 7 years but each time has been resolved very quickly.
Pall Rodgers
United States
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10
9.6

Been great to work with

Service used: VPS - M
I was with Servint for many years and loved their service. I was skeptical just as others have been when Lease Web purchased them.
I have had great service from them as well.
FM Developer Llc
United States
  • Reliability10
  • Pricing10
  • User Friendly4
  • Support2
  • Features10
7.2

Brute Force Attack

Service used: VPS
LeaseWeb's IP that they assigned me ends up being the very IP used to brute force attack LeaseWeb's server ... LeaseWeb e-mailed me saying that I have to stop the attacker ? How ... it's your IP. As I attempted to contact LeaseWeb...Read More

Typical Leaseweb Prices

Service Monthly Price Range
Shared Hosting NZ$5.44 - NZ$27.29 8 plans
VPS NZ$9.01 - NZ$53.52 4 plans
Dedicated Server NZ$63.71 - NZ$1,377.92 9 plans
Cloud Hosting NZ$23.66 - NZ$103.76 4 plans
The Services & Prices are taken from www.leaseweb.com

Leaseweb Expert Review 2020

Written by: Michael Lavnduski

Leaseweb Rating

  • Reliability
    10 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    9 / 10
  • Support
    8.5 / 10
  • Features
    9 / 10
9
Rated by Michael Lavnduski

Expert Overview

Hosting Focused on Reliability

Lease Web is a great hosting company that provides high quality services that are very reliable.  They are based in the Netherlands, but have data centers in Europe, the US and Asia.  They seem to have done a great job building up their reputation for being one of the most reliable hosting companies around.  They are dedicated to using top quality hardware for their servers, and keeping everything up to date with the latest technologies.

They offer cloud hosting for most of their customers, but also have VPS and dedicated solutions for those who prefer that.  The company really seems to make it a priority to provide their customers with the exact services that they want.

Uptime & Reliability

Extremely Reliable Hosting

The 'catch phrase' of this company is 'reliable hosting' and they seem to live up to that promise.  Oddly, I did not see any type of actual uptime guarantee though.  Given their high quality hardware, great data centers, quality tech support and overall reputation, however, this should not be too much of a concern.  They will undoubtedly provide you with a very reliable hosting experience.

Features

Quality Hardware & More

The first thing you'll notice when looking through their site is that they seem to focus on high end hardware.  They call them 'Bare Metal' servers, which are very reliable and fast.  They have the option for SSD drives and are very flexible with the exact features you need.

If you go with a dedicated server, you can customize it with exactly what you need, though they do have a lot of packages to choose from so that may not be necessary.  You can also choose where you want your server located, which is a nice perk.

The cloud hosting solutions are all top of the line and are very fast when it comes to loading your page.  They are generous with the hardware specs as well.

There are some limitations on things like disk space and bandwidth, but they are high enough that it won't likely be an issue for most customers.  It is something that you should be aware of, however, depending on the type of site you are going to be running.

Support

Great 24/7 Support

This company seems to know that you can't have truly reliable hosting without great 24/7 tech support.  It is not 100% clear where their IT team is located, so that could be a concern for some customers, but there aren't any complaints that I have found from their customers so it is not likely to be a big problem.

They also have a great self-help section that will provide you with a lot of useful information for keeping your site up and running at all times.

Pricing

Surprisingly Low Prices

The prices are surprisingly low.  That is not to say they are cheap, because they aren't.  When you compare the level of hardware and other features you're getting with what other companies offer for a similar price, however, you will see that the prices are extremely affordable.  That being said, if you don't need this level of hosting, such as for a personal blog or something, this company may be 'over kill'.

Summary

Very Nice Hosting Option for Anyone

This is a great company to consider no matter where you're from.  They may not be ideal for entry level sites, but beyond that, they will meet and exceed your needs no matter what type of hosting solution you need.  They come highly recommended by their users and have a very good reputation.

Pros:

  • Lots of hosting Packages
  • Reasonable Pricing
  • Very Reliable
  • Global Data Centers

Cons:

  • No uptime guarantee on shared hosting services
  • No shared hosting solutions
Read the full expert review Visit Leaseweb See plans & pricing

Leaseweb Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
256 MB 25.6 GB NZ$5.44 4.8
1 GB 102.4 GB NZ$9.08 4.8
1 GB 102.4 GB NZ$12.72 4.8
5 GB 512 GB NZ$16.36 4.8
5 GB 512 GB NZ$12.72 4.8
256 MB 25.6 GB NZ$9.08 4.8
10 GB 1 TB NZ$21.83 4.8
10 GB 1 TB NZ$27.29 4.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
40 GB 1 GB NZ$9.01 7.2
60 GB 2 GB NZ$18.11 4.2
80 GB 4 GB NZ$32.71 3.6
160 GB 8 GB NZ$53.52 2.0

Dedicated Server Plans

Plan Name Space RAM OS Price Score
3.91 TB 4 GB NZ$63.71 4.8
1.95 TB 4 GB NZ$89.19 2.0
1.95 TB 8 GB NZ$118.30 4.0
3.91 TB 8 GB NZ$180.21 7.2
15.6 TB 64 GB NZ$253.02 5.1
7.81 TB 64 GB NZ$309.43 9.2
1.88 TB 128 GB NZ$522.40 4.8
240 GB 128 GB NZ$664.38 4.8
240 GB 64 GB NZ$1,377.92 3.0

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
40 GB 1 GB 4 TB NZ$23.66 10
60 GB 2 GB 6 TB NZ$43.69 4.8
80 GB 4 GB 8 TB NZ$69.17 4.8
160 GB 8 GB 10 TB NZ$103.76 4.8
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A few words from Leaseweb

LeaseWeb is one of the world’s largest hosting brands, providing Infrastructure as a Service (IaaS) hosting solutions to over 17,500 customers worldwide, ranging from SMBs to enterprises. Services include Public Cloud, Private Cloud, Bare Metal Servers, CDN (Content Delivery Network), Colocation, Managed Hosting, and Hybrid Solutions, with 24/7 support.

With more than 60,000 physical servers under management, LeaseWeb provides infrastructure for mission-critical websites, Internet applications, email servers, security, and storage services since 1997. LeaseWeb operates 8 data centers in Europe, Asia-Pacific, and the U.S., all of which are backed by an extensive worldwide network with a large total capacity of 4.5 Tbps. LeaseWeb (“LeaseWeb”) is a group of independent companies that operate under the brand name LeaseWeb. LeaseWeb consists of LeaseWeb USA, Inc. (“LeaseWeb USA”), LeaseWeb Netherlands B.V. (“LeaseWeb Netherlands”), LeaseWeb Deutschland GmbH (“LeaseWeb Germany”), LeaseWeb Asia Pacific PTE. LTD. (“LeaseWeb Asia Pacific”), and LeaseWeb CDN B.V. (“LeaseWeb CDN”).

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