Mailwala Reviews by 15 Users & Expert Opinion

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Plan Name	Space	CPU	Price	Score
BRONZE	30 GB	-	NZ$1.04	4.8	View Plan
BRONZE PACKAGE	30 GB	-	NZ$1.06	4.6	View Plan
SILVER PACKAGE	50 GB	-	NZ$1.75	5.0	View Plan

Vinay Kumar

from India |

08 Jun, 2023 | 20:06

1.0

Frustrating Experience with Mailwala Hosting

My encounter with Mailwala Hosting left me thoroughly frustrated and dissatisfied. The overall experience was riddled with numerous issues, poor performance, and inadequate support, making it a hosting provider to avoid.

Firstly, the performance of my website hosted by Mailwala was extremely disappointing. It suffered from frequent downtime, sluggish loading speeds, and consistent server errors. These problems not only hindered the user experience but also had a detrimental impact on my website's visibility and traffic. Despite raising these concerns with Mailwala's support team, the solutions provided were ineffective, leaving me grappling with persistent performance issues.

The customer support offered by Mailwala was equally underwhelming. The response times were excessively long, often taking days or even weeks to receive a reply. When I did manage to get a response, it was generic and unhelpful, lacking the necessary expertise to resolve the technical problems I encountered. It was clear that Mailwala's support team was either understaffed or lacked the required knowledge to address customer concerns effectively.

Reliability was another major letdown with Mailwala. My website experienced frequent and unexplained outages, disrupting the availability of my online business. These outages resulted in lost revenue and a negative impact on my brand's reputation. Despite promises of reliable uptime, Mailwala failed to deliver, leaving me frustrated and scrambling to find alternative hosting solutions.

The pricing structure of Mailwala was also deceptive and misleading. While their initial plans appeared affordable, they quickly revealed hidden fees and upsells for essential features that should have been included. The added expenses significantly inflated the overall cost, making Mailwala an expensive and unsatisfactory hosting option.

In conclusion, my experience with Mailwala Hosting was marred by poor performance, inadequate customer support, unreliable service, and deceptive pricing practices. I strongly discourage anyone from choosing Mailwala as their hosting provider. There are far better options available that prioritize performance, reliability, and customer satisfaction.

Service used: Shared - HOSTING 11

Reply Change review Helpful(0)

Official reply 25 Jun, 2023 | 20:06

Hi Vinay Kumar,

First of all, we have checked and would like to tell you that we do not have any customers by the name of Vinay Kumar. Secondly, if you are registered with some other name then kindly share the registered email ID so that we can check if you are/were our customer or not.

Most importantly we would like to check the tickets which you have submitted to us if you were facing this much of an issue (which we doubt). As our servers and support are extremely at par with the hosting standards and uptime guarantee which we claim.

Also please share the screenshot of the days/weeks you had to wait to get our support reply as quoted by you in your review which as of now seems fake and is a well-planned activity to defame us..

Your other claim is that we are misleading the customers by showing low prices in the front end and later charging if absolutely WRONG. This clearly justifies that you cannot understand the well-framed plans and only look for the price section of hosting plans without even understanding or clarifying them via Live Chat or call even before or while ordering.

We await the above details so that we can investigate it further.

If you fail to share the above details within 24 hours from now then this will prove that you're not our customer and your intention was only to harm our online reputation deliberately.

Awaiting details.

Thanks
Team Mailwala.in

Sravan M

from India |

16 May, 2022 | 16:05

3.8

Hosting speed is good

Hosting speed is good but they increased monthly plan charges without informing ,how can i trust them ? and i was really wished to move forword with them for yearly package but ...

Service used: Shared - HOSTING 23

Reply Change review Helpful(0)

Official reply 19 May, 2022 | 18:05

Thank you Sravan M. Feel free to write to support@mailwala.in in case of any query/support.

Yasser waleed

from United Arab Emirates |

07 Jan, 2022 | 08:01

4.8

Great Hosting Company with Great support!

Very user friendly with great instant support! The hosting speed is good .. Prices are excellent
You get free ssl and Cpanel.. Great company ..
Highly recommended

Service used: Shared - HOSTING 22

Reply Change review Helpful(0)

Official reply 16 Jan, 2022 | 19:01

Thank you Yasser waleed. Feel free to write to support@mailwala.in in case of any query/support.

krazeal Blr

from India |

19 Aug, 2021 | 14:08

3.8

Mailwala hosting

Good support , hosting easy. cheap procing .

website hosting is good .

Service used: Shared

Reply Change review Helpful(0)

Official reply 26 Aug, 2021 | 20:08

Thank you krazeal Blr. Feel free to write to support@mailwala.in in case of any query/support.

Ashish sharma

from India |

23 Jun, 2021 | 12:06

1.0

Fraud BEAWARE FROM THESE SCAMMERS

First they offer you so called free and budgeted hosting plans. when I initially paid them and upgraded the services it takes days for them to upgrade and suddenly after month they suspend your hosting and send invoice for irrelevant amount which was not shown at the time of upgrading the services..

They are scammers and only up to hack your website and database and then make you fool...

Service used: Shared

Reply Change review Helpful(1)

Official reply 23 Jun, 2021 | 13:06

Hello Ashish sharma,
Upgraded your free to paid only for one month.
your business website.
Free hosting is only for student not for business.
written in term and condition.
Please read our term and condition.
You had a monthly plan, for this you will have to renew.
Suspended several days after your plan expires.

Ashish sharma

26 Jun, 2021 | 01:06

Very Good story to show others that how good customer oriented you are... This is like arguing with kid. You suddenly suspended website where I was your paid hosting customer. Great.. You guys are simply cheater and here for do the fraud with customer like us!!

BEWARE!!!!!!! FROM THESE SCAMMERS!!!!!!!

Amit

31 Aug, 2022 | 17:08

I'am also facing unprofessional behaviour, in fact there sales rep don't know how to speak toa customer. Moving back to digital ocean

SANGAMESHWARAN T P

from India |

21 Jun, 2021 | 05:06

4.6

Excellent Support and Service

Quick customer service ,
Getting instant service,
Good Hosting Speed,
User friendly,
Decent Price in india,
The Support for TICKET is excellent

Service used: Shared - Free Web Hosting

Reply Change review Helpful(0)

Official reply 23 Jun, 2021 | 03:06

Thank you SANGAMESHWARAN T P. Feel free to write to support@mailwala.in in case of any query/support.

Nima naghavi

from Iran |

16 Jun, 2021 | 14:06

5.0

Very good

Great service Thanks for the support!!
This service is great and it activates its systems quickly, it has very high speed and it has good free hosting, especially since its free hosting has free ssl and it also gives c panel. It is great.

Service used: Shared - Free Web Hosting

Reply Change review Helpful(0)

Official reply 17 Jun, 2021 | 18:06

Thank you Nima naghavi. Feel free to write to support@mailwala.in in case of any query/support.

chelvy blr ch

from India |

11 Jun, 2021 | 11:06

4.8

GOOD SUPPORT

The support team is good. The technical issues resolved promptly without taking much time. its really useful for beginner and shared hosting performance is also good compare to other hosting services.

Service used: VPS - VPS HDD PLAN 2

Reply Change review Helpful(0)

Official reply 15 Jun, 2021 | 11:06

Thank you chelvy blr ch. Feel free to write to support@mailwala.in in case of any query/support.

Hosting Plans

Shared Hosting

Plan Name	Space	Bandwidth	Panel	Number of Sites	Price
Free Web Hosting	307.2 MB	1.02 GB	cPanel	1	NZ$0.00
HOSTING 11	1 GB	Unlimited	cPanel	1	NZ$0.39
HOSTING 12	50 GB	Unlimited	cPanel	1	NZ$0.47
HOSTING 21	50 GB	Unlimited	cPanel	Unlimited	NZ$0.51
HOSTING 13	Unlimited	Unlimited	cPanel	1	NZ$0.56
HOSTING 22	150 GB	Unlimited	cPanel	Unlimited	NZ$0.61
HOSTING 23	Unlimited	Unlimited	cPanel	Unlimited	NZ$0.94
STARTER PLAN 3	20 GB	Unlimited	cPanel	5	NZ$1.86

VPS

Plan Name	Space	CPU	RAM	Price
VPS HDD PLAN 1	300 GB	2 x 2.4GHz	4 GB	NZ$15.00
VPS SSD PLAN 1	200 GB	4 x 2.4GHz	8 GB	NZ$18.75
VPS HDD PLAN 2	700 GB	4 x 2.4GHz	10 MB	NZ$30.01
VPS SSD PLAN 2	400 GB	6 x 2.4GHz	16 MB	NZ$37.52
VPS HDD PLAN 3	1.4 TB	6 x 2.4GHz	20 MB	NZ$48.78
VPS SSD PLAN 3	800 GB	8 x 2.4GHz	30 MB	NZ$56.29

Cloud Hosting

Plan Name	Space	CPU	RAM	Bandwidth	Price
Cloud Hosting 1	5 GB	1 x 3.5GHz	1 GB	Unlimited	NZ$45.03
Cloud Hosting 2	50 GB	1 x 3.5GHz	2 GB	Unlimited	NZ$90.08
Cloud Hosting 3	Unlimited	1 x 3.5GHz	3 GB	Unlimited	NZ$157.65

Resellers

Plan Name	Space	Bandwidth	Panel	Price
RESELLER PLAN 1	20 GB	Unlimited	cPanel	NZ$9.01
RESELLER PLAN 2	50 GB	Unlimited	cPanel	NZ$20.27
RESELLER PLAN 3	100 GB	Unlimited	cPanel	NZ$36.04

SSL

Plan Name	Warranty	Price
Positive SSL	NZ$0.00	NZ$16.89
Positive Ssl Wildcard	NZ$0.00	NZ$112.62

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