Netregistry Reviews and Expert Opinion

Based on 97 reviews in 1 language
2.5
STAY AWAY

Customer score for Netregistry

  • Reliability
    2.7 / 10
  • Pricing
    2.6 / 10
  • User Friendly
    2.4 / 10
  • Support
    2.4 / 10
  • Features
    2.6 / 10

Detailed Scores / Summary

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Jo Y
Australia
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Reliable service

Service used: Shared
I've been using Netregistry for many years for my domain names and email hosting through Outlook 365. I'm happy with their service. Have had to call them a few times to ask for help and my problems were always resolved there and then.
Peter Jones
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Terrible, Terrible

Service used: VPS - VPS Cloud 8
They moved our server without telling us and simply switched it off. No warning. We had to be on hold to their foreign support people for hours with no decent response. And the phone people were just on live chat to the actual server people and hoping someone might respond to them!
Jodi O
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Netregistry - giving away private information

Service used: Shared - Basic
Please do not use Netregistry.

I joined Netregistry to purchase a Domain - that same day I was contacted ON MY PERSONAL PHONE NUMBER constantly by third parties wishing to 'build my website' that I don't want. So they are sharing my private information, hate to think about credit card numbers
Romane Takkenberg
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Most appalling and incompetent customer service I've ever had to deal with

Service used: Shared - Basic
I was with Planet Domain. Their service I found good. Then Netregistry bought them out. From there, forget about customer service.

Now, at this point, I have been involved in a debacle that would be very very simply solved - th...Read More
Leo Kalas
Australia
  • Reliability 2.0
  • Pricing 8.0
  • User Friendly 2.0
  • Support 2.0
  • Features 6.0
4.0

Netregistry - Credit Card and Billing Process- illegal

Service used: Shared - Basic
We ordered an Email.
It was cancelled because Netregistry could not complete the process.
There was no Invoice and I was told we were not billed.
They still charged a credit card.
On the phone for over 20 Minutes to an oversea...Read More
Kirstie Scicluna
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

WORST SERVICE EVER

Service used: Cloud - Business+
Literally the most unreliable, pathetic service I have ever been associated with. Their support team take weekends and long weekends off, and their service goes down ALL THE TIME - with no one there with even an inkling of how to ...Read More
 
Shane Bowering
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Absolutely Disgraceful!

Service used: Cloud - Business+
A disgrace of a company. We were with WebCentral and Netregistry took over. The dashboard initially was much less user friendly than WebCentral's and then they decided to migrate our emails from the WebCentral server. What an abso...Read More

Typical Netregistry Prices

Service Monthly Price Range
Shared Hosting NZ$9.87 - NZ$24.75 3 plans
VPS NZ$186.09 - NZ$409.42 4 plans
Cloud Hosting NZ$16.06 - NZ$29.71 3 plans
The Services & Prices are taken from www.netregistry.com.au

Netregistry Expert Review 2018

Written by: Michael Lavnduski

Netregistry Rating

  • Reliability
    9.5 / 10
  • Pricing
    7 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
8.7
Rated by Michael Lavnduski

Very Well Established Australian Hosting

NetRegistry has been in business since 1997 serving customers in Australia and around the world.  They claim that they have helped over 500,000 Australian businesses get online, which is quite an impressive number.  Of course, not all of them will still be with the company, but none the less it shows that they have the expereince needed to get the job done.

They offer a variety of services including web hosting, domain registration, website creation and more.  They also offer hosting options to meet most anyone's needs.  Their website is well designed and easy to navigate to find exactly what you need.  As I looked through what existing and previous customers had to say about the company it was clear that most people are quite happy with them, which is always a good sign.

Uptime & Reliability

Compare
9.5

Very Stable Hosting

This is one of the strong points with this company.  They do keep your sites up and running at all times.  This is partly because of the fact that they incorporate cloud technologies into most of their hosting solutions and also because they use proven hardware configurations to avoid unnecessary downtime.

They have a 99.9%  uptime guarantee, which is fairly standard for hosting, but from what I have been able to gather, they really have a much higher level of stability for their customers.  They also have a 30 day money back guarantee in case you aren't happy with them for any reason.

Features

Compare
9

Good Quality Features

You'll have access to a variety of different hosting solutions when you sign up with this company.  They have cloud hosting that is quite affordable.  With the cloud options you can start at an entry level option that still has more than enough for just about any site.  They then expand the features for business and enterprise level hosting.

If you are looking for shared options, their cPanel based hosting is a great option to consider.  This option starts with 5 gigs of storage and 10 gigs of bandwidth, which is enough for most sites.  You can then grow your features from there based on your needs.  Their premium solution has 50 gigs of storage and unlimited data transfer.

Their VPS products are on the higher end, and the prices reflect this.  The VPS solutions do take advantage of the cloud technologies as well, which can ensure added reliability and other benefits.  The entry level package has 1 gig of RAM, 2 CPU cores and 1 IP address included, along with all the other normal features.  As you move up you can get more RAM, processors and IPs as they are needed.

Support

Compare
9

Great Tech Support

The tech support team with this company is very good.  They reply to tickets or live chat right away and have the skills and expertise to solve basically any problem.  They also have a page dedicated to letting people know of potential problems, which is always nice.  The site does have some documentation and other self-help style information so that you can learn more and avoid problems too.

Pricing

Compare
7

Pricing Seems a Little High

The pricing from this company is higher than what I would expect for the features you get.  For example, their VPS 1 package is $149.99 per month.  For just one gig of RAM and 2 CPUs, that is a little out of line with the competition.  Of course, their service and reputation is quite good, but still, that price is significantly higher than would I would expect.  If they are offering something significant that can justify that price, they really haven't made it clear.

Even with their shared hosting services you will pay more than would normally be expected.  It is about $8 per month for an entry level hosting option.  Other companies charge close to half that, which can add up over time.

Summary

Good Hosting for a Price

The hosting with this company is quite good.  They use high end hardware and great support systems.  Most of their customers seem very happy with the overall level of service they are getting.  For companies that need a good quality host and price is not too much of a concern, this is a nice options.

Pros:

  • Very reliable
  • Good Tech Support
  • Lots of hosting options

Cons:

  • The Prices are very high
Read the full expert review Visit Netregistry See plans & pricing

Netregistry Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
5 GB 10 TB Unlimited NZ$9.87
20 GB 20 TB Unlimited NZ$16.06
50 GB Unlimited Unlimited NZ$24.75

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
200 GB 2 cores 1 GB NZ$186.09
200 GB 2 cores 2 GB NZ$297.76
200 GB 4 cores 4 GB NZ$334.98
200 GB 4 cores 8 GB NZ$409.42

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
100 GB - 0 B Unlimited NZ$16.06
200 GB - 0 B Unlimited NZ$19.79
500 GB - 0 B Unlimited NZ$29.71
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Server Locations

Australia

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