Netregistry Reviews and Expert Opinion

Based on 78 reviews in 1 language
2.5
STAY AWAY

Customer score for Netregistry

  • Reliability
    2.7 / 10
  • Pricing
    2.6 / 10
  • User Friendly
    2.4 / 10
  • Support
    2.3 / 10
  • Features
    2.5 / 10

Detailed Scores / Summary

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C Hounslow
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

The worst service imaginable

Service used: Shared
Asked them to manage my adwords. They made me sign a 3 month contract. They were terrible, suspended me without notification or reasoning (all bills were paid). I spoke multiple people as you are never assigned one person for a contact point. Horrible horrible, stay away !!!!!!
Damien Beeby
United States
  • Reliability 4.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.4
NEW

Don't bother

Service used: Shared
Don't bother with Netregistry. Overpriced and absolutely pathetic customer service.
Many better options out there.
6 weeks later I am still waiting for them to attend to two support tickets, even after numerous follow up call an...Read More
Damien Chimes
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

10 hours and they cant fix an email issue when im telling them precisely where the issue is.

Service used: Resellers
Staff are beyond useless. Had an issue in the Autodiscover.XML file and after 10 hours they couldn't figure out how to update the file. AVOID THEY DON'T KNOW WHAT THEY ARE DOING.
Chris Harris
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Don't waste your money.

Service used: Shared - Basic
We paid for net registry to do our advertising for us. After the set up charge they slugged us $249. When I queried the low response rate thewy said that was what $70/month gets you. Hang on a minute, I'm paying $249/month. Told t...Read More
Кент Скотт
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Impossible 😡

Service used: Cloud - Business+
We have been trying to speak to anyone at net registry from support now for a week. To no avail! Very long holds on the phone, then , continually cut off. Didn’t even seem to matter when you call. Bloody terrible service.
Narelle Gray
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

DISGUSTING SERVICE

Service used: Shared - Basic
They moved my website from Jumba to Netregistry without me even knowing - now 3 days later still no proper website and no emails
I am so fed up - there customer service is disgusting - 4 hours to wait for someone to answer the ph...Read More
Chris Hall
Australia
  • Reliability 6.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.8

Appalling customer service

Service used: Cloud - Business+
I recently had the misfortune to deal with this company. I am used to other domain providers such as GoDaddy and Crazy Domains. They seem to answer calls and support requests in minutes. NetRegistry, on the other hand, leave you h...Read More
Lara Stephenson
Australia
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 4.0
  • Support 2.0
  • Features 2.0
2.8

Disappointingly both aggressive and negectful

Service used: Shared
Netregistry has these unending nuisance calls from the moment you sign up and won't stop even when requested. This, combined with a support service that hardly ever gets back to you in a decent time, means frustrating experiences.
Farhad Malegam
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Customer service is s***

Service used: Shared
Why don't you quacks hire more staff? Been on "waiting" for 64 minutes now... sick of hearing "it won't take much longer." Thank heavens I had this experience. Like an idiot I was going to take your services.

Typical Netregistry Prices

Service Monthly Price Range
Shared Hosting NZ$9.24 - NZ$23.18 3 plans
VPS NZ$174.26 - NZ$383.39 4 plans
Cloud Hosting NZ$15.04 - NZ$27.82 3 plans
The Services & Prices are taken from www.netregistry.com.au

Netregistry Expert Review 2018

Written by: Michael Lavnduski

Netregistry Rating

  • Reliability
    9.5 / 10
  • Pricing
    7 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
8.7
Rated by Michael Lavnduski

Very Well Established Australian Hosting

NetRegistry has been in business since 1997 serving customers in Australia and around the world.  They claim that they have helped over 500,000 Australian businesses get online, which is quite an impressive number.  Of course, not all of them will still be with the company, but none the less it shows that they have the expereince needed to get the job done.

They offer a variety of services including web hosting, domain registration, website creation and more.  They also offer hosting options to meet most anyone's needs.  Their website is well designed and easy to navigate to find exactly what you need.  As I looked through what existing and previous customers had to say about the company it was clear that most people are quite happy with them, which is always a good sign.

Uptime & Reliability

Compare
9.5

Very Stable Hosting

This is one of the strong points with this company.  They do keep your sites up and running at all times.  This is partly because of the fact that they incorporate cloud technologies into most of their hosting solutions and also because they use proven hardware configurations to avoid unnecessary downtime.

They have a 99.9%  uptime guarantee, which is fairly standard for hosting, but from what I have been able to gather, they really have a much higher level of stability for their customers.  They also have a 30 day money back guarantee in case you aren't happy with them for any reason.

Features

Compare
9

Good Quality Features

You'll have access to a variety of different hosting solutions when you sign up with this company.  They have cloud hosting that is quite affordable.  With the cloud options you can start at an entry level option that still has more than enough for just about any site.  They then expand the features for business and enterprise level hosting.

If you are looking for shared options, their cPanel based hosting is a great option to consider.  This option starts with 5 gigs of storage and 10 gigs of bandwidth, which is enough for most sites.  You can then grow your features from there based on your needs.  Their premium solution has 50 gigs of storage and unlimited data transfer.

Their VPS products are on the higher end, and the prices reflect this.  The VPS solutions do take advantage of the cloud technologies as well, which can ensure added reliability and other benefits.  The entry level package has 1 gig of RAM, 2 CPU cores and 1 IP address included, along with all the other normal features.  As you move up you can get more RAM, processors and IPs as they are needed.

Support

Compare
9

Great Tech Support

The tech support team with this company is very good.  They reply to tickets or live chat right away and have the skills and expertise to solve basically any problem.  They also have a page dedicated to letting people know of potential problems, which is always nice.  The site does have some documentation and other self-help style information so that you can learn more and avoid problems too.

Pricing

Compare
7

Pricing Seems a Little High

The pricing from this company is higher than what I would expect for the features you get.  For example, their VPS 1 package is $149.99 per month.  For just one gig of RAM and 2 CPUs, that is a little out of line with the competition.  Of course, their service and reputation is quite good, but still, that price is significantly higher than would I would expect.  If they are offering something significant that can justify that price, they really haven't made it clear.

Even with their shared hosting services you will pay more than would normally be expected.  It is about $8 per month for an entry level hosting option.  Other companies charge close to half that, which can add up over time.

Summary

Good Hosting for a Price

The hosting with this company is quite good.  They use high end hardware and great support systems.  Most of their customers seem very happy with the overall level of service they are getting.  For companies that need a good quality host and price is not too much of a concern, this is a nice options.

Pros:

  • Very reliable
  • Good Tech Support
  • Lots of hosting options

Cons:

  • The Prices are very high
Read the full expert review Visit Netregistry See plans & pricing

Netregistry Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
5 GB 10 TB Unlimited NZ$9.24
20 GB 20 TB Unlimited NZ$15.04
50 GB Unlimited Unlimited NZ$23.18

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
200 GB 2 cores 1 GB NZ$174.26
200 GB 2 cores 2 GB NZ$278.83
200 GB 4 cores 4 GB NZ$313.68
200 GB 4 cores 8 GB NZ$383.39

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
100 GB - 0 B Unlimited NZ$15.04
200 GB - 0 B Unlimited NZ$18.53
500 GB - 0 B Unlimited NZ$27.82
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Server Locations

Australia

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