ResellerClub Reviews and Expert Opinion

Based on 137 reviews in 3 languages
6.9
Good

Customer score for ResellerClub

  • Reliability
    6.8 / 10
  • Pricing
    7.2 / 10
  • User Friendly
    6.9 / 10
  • Support
    6.5 / 10
  • Features
    6.9 / 10

Detailed Scores / Summary

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Harry Drinkwater
France
  • Reliability 10
  • Pricing 8.0
  • User Friendly 10
  • Support 10
  • Features 8.0
9.2
NEW

Simple to deploy and get going

Service used: Shared - Business Hosting
Never seen a simpler hosting service. I could get online in no time. I had only begun with my own blog an year ago and now, I am all set to start my business online. I can make changes quickly in the website through cPanel and als ... Read More
Lara Teliemans
France
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 8.0
9.6
NEW

Safe secure blazing fast hosting service

Service used: Shared - Pro Hosting
I was introduced to ResellerClub through a blog that I was reading. They were very clear about the advantages and benefits for first time business owners and bloggers as to how they can get online in no time. Since I wanted to set ... Read More
Natan Brown
Argentina
  • Reliability 4.0
  • Pricing 8.0
  • User Friendly 4.0
  • Support 2.0
  • Features 6.0
4.8
NEW

Don't trust ResellerClub

Service used: Resellers
ResellerClub is one of the worst web hosting providers on the market.
They offer various services and have relevantly low prices, however, they have one of the worst technical support on the market.

It takes weeks in order to ... Read More
 
user avatar
Caroline
Very true, and what they say is included in the packages some of them are not true
user avatar
Vimal Vincent
Yes it is right... I have been contacting them for an to solve an email issue... Even after completing 24 emails, they are not able to solve my problem and they have no technical skills to understand it. The worst customer support especially some account managers.
ResellerClub
Hi, we're sorry you feel this way. Could you please share your ticket ID with us?
Daniel Gonzalez
Spain
  • Reliability 4.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 6.0
4.0
NEW

Slow and overselled servers

Service used: Resellers
They where awesome in 2012, but lately is just a waste of time and money, my customers are angry and leaving to another services. ResellerClub was a good option, but, today, just avoid them.
ResellerClub
Hi, we're sorry you feel this way. Could you please share your ticket ID with us?
user avatar
Daniel Gonzalez
Is a closed ticket. I really wanted to fix things for my clients. But was impossible. I have a new reseller platform now. Also your new policies are just insane. I quote something that you explicitly told me in a email:

“So for...Read More
Boris Klauss
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 8.0
  • Features 10
9.6
NEW

Splendid service with a helpful support team

Service used: Shared - Pro Hosting
I purchased resellerclub's shared hosting plan to launch my business website. Very happy with the service and uptime they give. The high light about their service is that they give free cPanel and Plesk support.
Ahmed Fatahu
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Do not try ResellerClub

Service used: Shared - Business Hosting
The worst customer service ever. I never knew they were an Indian company from the beginning. I wouldn’t have even dare.
ResellerClub
Hi, we are sorry you feel this way. We would request you share your ticket ID so that we can have our team resolve the issue you are facing at the earliest.
luc de villers
United Kingdom
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Best hosting to start your business

Service used: Shared - Business Hosting
I began with a basic plan to host my business website in 2013. gradually I scaled my furniture business and today i am in 5 cities in France. as my needs grew, i went for a business plan that could accommodate more traffic and spa ... Read More
Michelle Jung
United States
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0
3.2
NEW

AWFUL SERVICE!!!

Service used: Resellers
I have tried to get support for over a year!!
The emails on my website and the websites of my clients DO NOT WORK properly, but even though I have written to them and opened infinit support tickets they never explained or guide m ... Read More
ResellerClub
Hi, we apologize for the inconvenience caused while using our service. We would request you to share your ticket ID or Reseller ID so that we can get this issue checked by our team and resolve it at the earliest.
Abdulnasir Sabrie
Belgium
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Dont host big projects

Service used: Shared - Business Hosting
They are not a good company to secure your files they deleted a big project which we spend 10,000USD, don't host cloud hosting they dont care about the backups and they will never support you to getback your files again
user avatar
vp
Thanks , i was planing to host website , but now i will move to another hosting providers.
ResellerClub
Hi, can you please share your details so that we can have our team look into your issue and help you resolve the same.
Abhishek Srivastava
India
  • Reliability 4.0
  • Pricing 8.0
  • User Friendly 8.0
  • Support 2.0
  • Features 10
6.4
NEW

Worst support

Service used: Shared - Business Hosting
Price is good and have good product specifications.
But support is quite worst ever for a hosting company . This point make the company at the lowest level selection on your hosting needs
I tried call, support ticket, twitter an ... Read More
ResellerClub
Hi Abhishek, we believe our team has already updated your ticket and we would request you to respond back with the required details so that we can process your request.
user avatar
Abhishek Srivastava
Hi,
Well after 2 days I get reply. But I wish to inform all persons be cautious with them their 30days money back guarantee is a false propaganda. They actually not refund your money which is against the terms but give you credi...Read More

Typical ResellerClub Prices

Service Monthly Price Range
Shared Hosting NZ$6.09 - NZ$8.38 2 plans
VPS NZ$22.90 - NZ$374.10 10 plans
Dedicated Server NZ$123.68 - NZ$247.37 4 plans
The Services & Prices are taken from www.resellerclub.com

ResellerClub Expert Review 2018

Written by: Michael Lavnduski

ResellerClub Rating

  • Reliability
    6 / 10
  • Pricing
    7 / 10
  • User Friendly
    7 / 10
  • Support
    4 / 10
  • Features
    5 / 10
5.8
Rated by Michael Lavnduski

Great hosting services targeted for resellers

ResellerClub is a well-known hosting company that provides reseller services to people who want to offer hosting as part of their service packages. Most web hosting companies offer this type of service, but not as a primary focus.  This is actually a pretty good idea as a concept, because resellers need different types of focus.  Unfortunately, ResellerClub doesn't really seem to do a very good job at it.

First, it is clear that if you are only looking for hosting for yourself, this is not the right company to go with.  They don't really put any effort toward this type of thing at all, and you'll end up paying for too much and getting too little.

While the hosting has the potential to be ok for an individual site, it would be too confusing to try to figure out which features are specifically for the hosting and which ones are targeted towards the resellers.

Uptime & Reliability

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6

99.99% Uptime Guarantee (but it is rarely met)

ResellerClub offers a 99.99% uptime guarantee for all their hosting services, but you will need to be prepared to use it.   I have seen many former customers complaining about frequent downtime and slow loading speeds on their sites.  In addition, it is difficult to enforce the 99.99% uptime guarantee so you likely will end up not getting any credits on your bill.

They also offer a 30 day money back guarantee, and redundant servers to help avoid downtime, but it doesn't seem to be implemented very well.

Features

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5

Reseller focused features

Regarding the actual hosting packages, this company has shared hosting services as well as VPS and dedicated servers.  They do offer Linux and Windows options for all their hosting packages, which is a very nice perk.

The real benefits of this company come in when you look at the reseller features.  For example, they will help set up a reseller interface that you can use to market to your potential customers.  They also provide 'over 800' products that are tailored specifically to resellers looking to promote their hosting services.They do have servers available in data centers around the world, which is very important for resellers.

Unfortunately, I have seen many people complain about the different features saying that they aren't reliable, some don't really work at all.  While they do have a lot to offer, they have a very bad reputation when it comes to actually implementing the services.

Support

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4

Slow response times on tech support

They claim to have 24/7 tech support but I'm not sure I believe it.  Their 'live chat' feature seems to be offline all the time, and many people have been complaining that it takes days to get a response from a submitted ticket.  Overall, their technical support seems to be very poor.

Pricing

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7

Prices aren't bad, but you don't get much

They have multiple packages at just about every price point, starting at just $1.49 per month for their entry level services.  All but the top tier shared hosting is limited in disk space and bandwidth, but once you move above this point it is unlimited. The VPS and dedicated server prices are in line with industry standards, and will make it easier for those who are reselling the service to make a nice profit each month from their customers.

While their actual price points are quite competitive, you have to look at what you are getting for the money.  After all, even if the hosting was free, it wouldn't be worth it if your sites were always done. Having a good reliable host is essential for any reseller, so I have to say that even though the prices are low, you are still paying too much.

Summary

Not the best choice for your hosting needs

Overall this is a well established company that provides an excellent service to their customers, and the people that the hosting is sold to.  They are very focused on providing top reseller services, so those who just need regular hosting may not want to go with this company.

Pros:

  • Very targeted services
  • Servers available around the world
  • Nice selection of hosting packages

Cons:

  • Not really the best option for those who just need hosting for their own sites
  • Entry level packages are limited on disk space and bandwidth
  • Lots of downtime reported
  • Slow responses from technical support
Read the full expert review Visit ResellerClub See plans & pricing

ResellerClub Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
Unlimited Unlimited Unlimited NZ$6.09 6.9
Unlimited Unlimited Unlimited NZ$8.38 9.2

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
20 GB - 512 MB NZ$22.90 8.2
30 GB - 768 MB NZ$30.54 10
40 GB - 1 GB NZ$38.17 9.6
60 GB - 1.5 GB NZ$53.44 9.1
80 GB - 2 GB NZ$68.71 6.9
100 GB - 2.5 GB NZ$99.25 6.9
140 GB - 3.5 GB NZ$145.06 6.9
200 GB - 5 GB NZ$213.77 6.9
260 GB - 6.5 GB NZ$274.85 6.9
350 GB - 8.5 GB NZ$374.10 6.9

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
1000 GB 2 x 2.00GHz 4 GB NZ$123.68 9.7
1000 GB 4 x 3.00GHz 4 GB NZ$164.91 9.6
1000 GB 4 x 3.00GHz 8 GB NZ$206.14 9.8
1000 GB 4 x 3.00GHz 16 GB NZ$247.37 6.9
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A few words from ResellerClub

ResellerClub offers a wide array of Hosting products for the discerning web designer and developer community. Products range from cPanel / Plesk Shared Hosting, Reseller Hosting with WHM, Virtual Private Servers and Dedicated Servers as well as a cPanel based Cloud Hosting product with upgradeable CPU and RAM. They also have a powerful reseller program for Domains and all hosting products with API, WHMCS plugins as well a ready-made storefront.

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