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Savvis Direct is now run by Century Link’s business services area. Century Link is a fairly large telephone company so they certainly have the resources to provide a good overall level of service. If you’re using this company for phone or internet services for a business, it may make sense to host your site with them as well.
Their services are really focused on business accounts where they will make sure your site is up and running properly all the time. They do have a nice site builder tool and reasonable prices. They only offer cloud hosting services, which makes sense because Century Link already operates nice data centers for their other services. Cloud hosting seems to be a nice added option for many of their customers.
Uptime & Reliability
Great Reliable Hosting
The hosting with this company is very stable. This is not surprising since Century Link is a telephone company that runs data circuits as their primary service. They have a 99.9% uptime guarantee, but in reality the stability is likely considerably higher than that.
Quite a Few Different Options
You can choose from a number of different hosting packages that are able to meet the needs of just about any customer. They have options that focus on mobile hosting, business hosting and more. You can also choose hosting options that include some SEO perks and other benefits that will help your site to perform better.
The hosting will come with free migration from another company, fast response times and great technical support. They can also help you to get your site’s online store up and running with automatic updates to ecommerce sites like Amazon and eBay.
Overall this hosting offers quite a few features that aren’t available with other hosting companies. You are limited to their cloud services, but for many people that will be just fine.
Good Overall Support
The support with this company is quite good overall. One thing that some people will have an issue with is that Century Link has so many other services that it can be confusing to get the actual help you need. Fortunately, most people won’t need any tech support since the services are quite stable and reliable.
The prices with this company start as low as $6.99 per month per website. This is for their mobile services and really isn’t a normal web hosting option. If you want more traditional hosting services it starts at about $10 per month and goes up as high as $100. It is important to note that the prices are all per site per month, so if you are someone who runs multiple sites it could get expensive.
For what you’re getting, the prices in each package are quite reasonable. The hosting through this company has helped many businesses keep their sites running smoothly without breaking their budgets.
Nice Option for Some Customers
This hosting provider is certainly not for everyone. If you want shared hosting, dedicated servers or things like that you will need to go to another provider. For those who just want good stable cloud hosting, however, this is a good option to consider. They are an especially good company to consider if you are already using one or more of Century Link’s other services.
I transferred my domain to them and they said that they would take care of all DNS records as well. Well, my email went down because they DID NOT ADD ANY OF THE RECORDS. I contacted support but they didn't have someone who could update DNS on the weekends. ARE YOU KIDDING ME? My email was down an entire weekend because of these idiots. There was a mass outage several months back and they provided no details. They also sent a useless "status" email out to customers but they didn't BCC the customers and so I could see every single customer's email address. I swear this service is run by a bunch of amateurs. I'm having another issue currently and their web site won't even let me open a ticket because there's an error with their support software.
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