AltusHost B.V. Reviews and Expert Opinion

Based on 52 user reviews in 3 languages
9.7
SUPERB!

Customer score for AltusHost B.V.

  • Reliability
    9.7 / 10
  • Pricing
    9.4 / 10
  • User Friendly
    9.8 / 10
  • Support
    9.7 / 10
  • Features
    9.8 / 10

Detailed Scores / Summary

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Costas Nicolaou
Italy
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10
9.6

Refreshing experience!

Service used: Dedicated Server
Moved from Leaseweb
We've started small hosting brand, AltusHost helped us with almost everything.
From really good deal on Dedicated Servers, up to end user support.
We've moved to AltusHost from one popular NL hosting company, and support is simp...Read More
AltusHost B.V.
Dear Costas,

Thank you for your review. We'll do our best to continue to serve you and your business in the best possible way.
Sue Hughes
Serbia
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Positive experience

Service used: VPS
I have 2 sites hosted at AltusHost. Great service, value for the money. I'm very happy and satisfied with their support via live chat, and I will continue to recommend them to others.
Melissa Joy
Czech Republic
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Great Tech Support n Customer Care

Service used: Shared - PRO
Love Altushost. Besides from being a superb web hosting provider, I can surely say I know every single Customer Care agent by name, and they are always more than willing to help us and/or offer us needed help or assistance advance even though we’re (only?) Shared hosting users. Recommendations.
Marco Sidler
Switzerland
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features8
3.6

SSD PRO | Dont go with them anymore!

Service used: Shared - PRO
Moved from Hostpoint
Worst nightmare. Before they migrated to something else, I never had ANY problems. Since they migrated I couldnt use my Email on my mobile, I couldnt use any new added Website (the forwarding is somehow broken). After like 1 or 2 ...Read More
AltusHost B.V.
Dear Marco,

We are sorry because of such experience with us. We've opened a ticket in your account in order to further investigate and resolve this problem.
This ticket has been sent to you same day you left a comment on thi...Read More
Maral Hosquez
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

How to: Be the Best Hosting Provider as AltusHost

Service used: VPS
No downtime, always online and stable, intelligent, and above all human support available practically all the time, infrastructure in Europe, SSL and even DDoS protection. My second hosting provider after Hostgator, and it seems we won't change them in coming years

Typical AltusHost B.V. Prices

Service Monthly Price Range
Shared Hosting NZ$10.04 - NZ$30.29 3 plans
VPS NZ$33.66 - NZ$134.89 4 plans
Dedicated Server NZ$219.25 - NZ$708.54 6 plans
Resellers NZ$40.43 - NZ$121.41 3 plans
SSL NZ$22.15 - NZ$158.06 3 plans
The Services & Prices are taken from www.altushost.com

AltusHost B.V. Expert Review 2019

Written by: Michael Lavnduski

AltusHost B.V. Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski

Expert Overview

High end European web hosting

AltusHost is a European-based web-hosting provider that has been in business since 2008. They focus on having the best infrastructure possible, allowing for the most efficient hosting experience. Their staff is experienced in the industry, their clients are located around the world, and they cater their services to both small businesses and giant corporations, meaning whatever speeds and specs you need, AltusHost provides them.

Uptime & Reliability

Very reliable with refunds available

For VPS orders, they offer a 14-day money back guarantee, with no questions asked. Meanwhile, that guarantee triples (45-days) if you're purchasing a shared hosting plan. Unfortunately I was disappointed to find that they explicitly offer no refund to all dedicated server plans, which is pretty unfortunate. They do perform weekly backups but they are not guaranteed, as they are not managing your servers for you, which isn't as reliable in my opinion.

Features

Many great options available

Their shared servers are all located in the Netherlands and come with limits. Disk space ranges from 5-20GB and bandwidth from 100 to 500GB. All plans allow a minimum of 10 add-on domains, up to unlimited for the top plans, as well as unlimited e-mail accounts, FTP, databases, and more. All of the shared servers come with CloudLinux as the OS, and cPanel 11 comes installed with every one. The hard disks are also RAID-10 technology with LiteSpeed web server, offering the highest speeds and reliability. They also have many dedicated servers, all of which unfortunately come with a set-up fee. You do get to choose whether you want them in Holland, Sweden, or France, and all of them run a minimum of an i3. RAM is limited from 4 to 16GB, depending on the server you pick, and all hard drives are SATA II. While they are a bit overpriced, the servers aren't at all bad, though I also dislike the setup fees. I would also contact them if you're looking for more power, as they have a high-end server section that they list as sold out, but that you can contact them for a custom quote. I also recommend checking out their special deals section, a page that changes every week but offers MANY different dedicated server plans, all with different features and prices. If you're in search for a VPS, they offer both Linux and Windows options (with cPanel or Plesk). Linux servers are either in the Netherlands or Sweden, and all of them come with a minimum of 1TB premium bandwidth, and IPv4 AND IPv6 address including for free. There are no setup fees on these, and overall are decently priced, especially with the free weekly backups they offer.

Support

High quality tech support

While they are headquartered in The Netherlands, they also have major offices in Sweden, which is also why many of their servers are located in Stockholm. They have contact phone number and faxes for both of them (as well as addresses), though they are not toll-free. What I did love is their live chat system, which unlike most companies isn't only for sales or billing -- they will help you with most technical problems there, and they are frequently online, including on the weekends.

Pricing

Most pricing is quite reasonable

While beginning prices aren't much, only $5.69 per month, the Silver and Diamond plans are ridiculously expensive, charging $10 to $20 per month a Netherlands-based server with only 20GB of disk space. They do have an annual discount of 15% for all four plans they offer. If you're looking for good deals, just look at their VPS offerings. The Linux ones start at $19.99 per month and include a minimum of 2 CPU cores and 1TB of bandwidth. The other plans are competitively priced, ranging from $34.95 to $69.96 per month, all of which have free weekly backups and many more features. As for their dedicated servers, the basic ones cost between $149 and $299 per month, yet all cost $50 to set up on top of the monthly fee. However, if you check their special deals page, you will find many ranging from $79 to $200+ per month, with no set-up fees, though these servers are always running out and changing, and don't come with nearly as much customization options.

Summary

Great for VPS - Not bad for Shared

It's a little confusing, because their shared plans are not that great, but I love their Virtual Private Servers, while feeling indifferent towards the dedicated servers that they offer. If you are in the Netherlands, that is where they are headquartered and they may be a great option for you. They also have customers in over 110 countries, speaking for their reputation and reliability that they've grown since founding the company in 2008. Pros:

  • Excellent VPS deals
  • Nice 'specials' for dedicated servers (these specials change weekly)

Cons:

  • Fees for setting up a dedicated server
  • Shared hosting is over priced
  • No money back guarantees for dedicated servers
Read the full expert review Visit AltusHost B.V. See plans & pricing

AltusHost B.V. Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
10 GB Unlimited NZ$10.04 9.7
20 GB Unlimited NZ$20.16 9.7
40 GB Unlimited NZ$30.29 6.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
40 GB 2 GB NZ$33.66 10
80 GB 4 GB NZ$67.40 9.7
120 GB 6 GB NZ$101.15 9.7
160 GB 8 GB NZ$134.89 10

Dedicated Server Plans

Plan Name Space RAM OS Price Score
1.95 TB 16 GB NZ$219.25 10
960 GB 24 GB NZ$286.74 10
1.88 TB 32 GB NZ$337.35 9.7
3.75 TB 128 GB NZ$607.31 9.7
3.91 TB 96 GB NZ$506.07 9.7
3.75 TB 256 GB NZ$708.54 9.7

Resellers Plans

Plan Name Space Bandwidth Price Score
R1 50 GB Unlimited NZ$40.43 9.7
R2 100 GB Unlimited NZ$80.92 9.7
R3 150 GB Unlimited NZ$121.41 2.0

SSL Plans

Plan Name Features Warranty Price Score
AlphaSSL (Single Domain)
Single domain protection
Fast issuance time
No faxes, no phone calls!
Risk free refund policy
2048 bit root strength
256 bit encryption strength
Full browser & mobile support
Secures both www and non-www
Fully WebTrust compliant
Clickable Secure Site Seal
The Cheapest SSL around!
NZ$15,171.25 NZ$22.15 9.7
AlphaSSL (Wildcard)
Wildcard SSL Certificate Secures all sub-domains on a single FQDN e.g. the Certificate is issued to *.yourdomain.com
Fast issuance time
No faxes, no phone calls!
Risk free refund policy
2048 bit root strength
256 bit encryption strength
Full browser & mobile support
Secures both www and non-www
Fully WebTrust compliant
Clickable Secure Site Seal
NZ$15,171.25 NZ$95.04 9.7
DomainSSL
Single domain protection
2048 bit future proof SSL Certificates
Secures both www and non-www
Universally works with all browsers
Clickable secure site seal
Free domain malware monitoring service
Free phishing detection alert service
Install across as many servers as you wish
Reissue as many times as needed
Underwritten $10K warranty
SSL page load acceleration
NZ$15,171.25 NZ$158.06 9.7
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A few words from AltusHost B.V.

AltusHost is European Web Hosting Company with HQ in Amsterdam, Netherlands - Since 2008. Thousands of Happy Customers all around the globe are our best reference. Unlike many of our competitors, we do not rent or resell from a larger provider. We are using our own hardware and network infrastructure. The benefit of this is that we are in full control of all we use to deliver our hosting services.

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