Cloudways Reviews and Expert Opinion

Based on 308 reviews in 5 languages
9.4
SUPERB!

Customer score for Cloudways

  • Reliability
    9.5 / 10
  • Pricing
    9.3 / 10
  • User Friendly
    9.3 / 10
  • Support
    9.5 / 10
  • Features
    9.4 / 10

Detailed Scores / Summary

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Latest positive/negative reviews

The Best of Both Worlds

It is best for cloud hosting. You get the power of cloud without fiddling with complicated options. Customer support is more than awesome. They are always available via Live chat with wait time less than 1 minute. Platform is easy... Read More
Fahad Ali

Published on May 21, 2018
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10

Couldn't even get past the signup process

These guys need to get with the times, their signup process using a 'chat bot' and 18-hour wait is just silly. Anyway, I tried to ... Read More
Tatiana Griggs

Published on May 1, 2018
  • Reliability 2.0
  • Pricing 8.0
  • User Friendly 2.0
  • Support 2.0
  • Features 8.0

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Fahad Ali
Pakistan
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

The Best of Both Worlds

Service used: Cloud - DigitalOcean Starter Plan
Moved from SiteGround
It is best for cloud hosting. You get the power of cloud without fiddling with complicated options. Customer support is more than awesome. They are always available via Live chat with wait time less than 1 minute. Platform is easy...Read More
Letty Flatt
United States
  • Reliability 10
  • Pricing 8.0
  • User Friendly 4.0
  • Support 10
  • Features 8.0
8.0
NEW

Very helpful

Service used: Cloud - DigitalOcean Starter Plan
Moved from BlueHost
The support is excellent. I have needed their help and they always come through. I have no technical brain and the back end of my website is all confusing so I need the engineer help when something breaks. My agent was Muneep and he was extremely helpful.
Hanson Gascon
Philippines
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Best Managed Wordpress Hosting

Service used: Cloud - DigitalOcean Starter Plan
Moved from GoDaddy
Support is amazing, especially the Live Chart Support. Whenever you have a problem they are just a click away, and they will help you through.

If you are looking for a hassle-free and reliable cloud managed wordpress hosting, CLOUDWAYS is the answer.
Uldis Zalcmanis
Malaysia
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 8.0
9.6
NEW

Fast servers. Excellent service. Great price/value

Service used: Cloud - DigitalOcean Starter Plan
Moved from HostGator
I moved to Cloudways from HostGator (have tried both shared and cloud). In short - Cloudways is on a completely different level. Love it. Recommend it. Glad I made the move. Slowly moving my clients over as well.

Support of Clo...Read More
Vincent A.
France
  • Reliability 10
  • Pricing 2.0
  • User Friendly 8.0
  • Support 8.0
  • Features 10
7.6
NEW

Watchout it's not 10$ per month...

I bought a server at 10$/month as advertised everywhere on their website/internet.

But actually it costs me 10.50$ as they bill for some “Off-site backups” I never ordered.

Fake advertising. And of course it’s “built-in” so ...Read More
 
user avatar
Fahad
You dieing for $0.5? If rest everything is ok then should have no problem with paying few cents extra. And btw, no such additional charges are asked from me. It get invoice the same amount which is advertised.
user avatar
Mike
Dude, if you are worrying about 50 cents and have the time to complain about 50 cents, then you may want to rethink having a website.
Tatiana Griggs
Australia
  • Reliability 2.0
  • Pricing 8.0
  • User Friendly 2.0
  • Support 2.0
  • Features 8.0
4.4
NEW

Couldn't even get past the signup process

Service used: Cloud
These guys need to get with the times, their signup process using a 'chat bot' and 18-hour wait is just silly. Anyway, I tried to signup and after waiting 12 hours with no email, I tried opening chat for some "sales" support. Got ...Read More

Typical Cloudways Prices

Service Monthly Price Range
Cloud Hosting NZ$10.14 - NZ$52.18 5 plans
The Services & Prices are taken from www.cloudways.com

Cloudways Expert Review 2018

Written by: Ilya Hazanov

Cloudways Rating

  • Reliability
    9 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
9
Rated by Ilya Hazanov

Applications hosting platform

Cloudways is a cloud platform hosting company offering ease-of-use application hosting options in order for you to focus on developing your web application and business while they focus on the hosting side. They claim to offer a one-stop shop for all application hosting needs while focusing on simplicity and ease-of-use. They have worked with a number of companies in hosting their applications and have a wide range of clients from all over the world. With servers in Spain and Dubai, they are definitely focused on a global clientele base. As a Cloud based web application hosting company, Cloudways offers managed cloud hosting options for you to easily run your applications and focus on your business instead of focusing on running the site or application itself. Their managed hosting services include Magento, WordPress and Joomla to name a few, and they also offer a number of additional services such as email, DNS, and load testing to offer higher quality services based on your needs.

Uptime & Reliability

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9

Good quality hosting

Cloudways guarantees a 100% faster page load time than competitors based on their multilevel configuration for hosting your applications. There are no complaints about downtime that I can find on their social media pages, or on any other hosting reviews so there is no reason to think you would have any trouble in this area.

Features

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9

Only cloud hosting available

As a Cloud based hosting company, Cloudways offers only Cloud hosting services for building websites and applications. They tout ease-of-use and one-click set-up with all of their options, and their packages come with many features to help you focus on your business rather than running your website. Their VMAN stack configuration guarantees a 40-50% better page load time than regular hosting services, and speeds like that will keep your website running smoothly. All of their Cloud servers are dedicated servers giving you complete control, and offer 1-click SSL management. Additionally, they offer automatic patching to update servers and operating systems. All servers and applications are also behind a secure firewall to prevent unauthorized access and hacking attempts. Additional features include unlimited domains, email add-ons, managed servers, multiple application deployment, and 15+ key metrics monitoring.

Support

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9

Customer focused support

This company seems to have a very reliable 24/7 support network. They have 24/7 live support, and while I was browsing the site a “We are online” bubble was constantly hovering in the bottom corner in case I needed any help. They have 24/7 live chat and ticket support, as well as options in customers’ control panels and dashboards. They keep a running tab of tickets answered, and seem to rate very highly in their support rating. Additionally, they have a knowledge base in case you would care to browse for answers on your own

Pricing

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9

Plenty of pricing options at typical prices

Cloudways offers multiple package options in a variety of memory sizes based on your personal or company needs. Their smallest package comes with 20GB of memory and 1 TB of bandwidth for only $5 a month, which is quite reasonable for a cloud-based application hosting site. Their two smallest packages come with a 14 day free trial in addition to free premium support and unlimited applications. They offer package options with up to 480GB of memory and 8TB of bandwidth, and depending on your budget, this gets very pricey, but you do get what you pay for. If you need even more options, they have a link for you to click for an inquiry into more customizable options. With all of their options they offer a 30-day money back guarantee.

Summary

Hosting focused on cloud solutions for app developers

Cloudways offers a very thorough application hosting service for customers to focus on their businesses and application development. Their managed options take care of all technical issues and the 24/7 live support team is there for any and all issues and concerns customers may have. They work in connection with a number of global companies and have a fairly high customer satisfaction rate for application hosting companies. Pros:

  • All-inclusive package options
  • Global customer base
  • Many package options to choose from

Cons:

  • Only cloud based hosting options
  • Focused only on web applications so if you want to host a general website, this is not the company for you
Read the full expert review Visit Cloudways See plans & pricing

Cloudways Prices, Plans & Features - 2018

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
20 GB 1 x 1.00GHz 512 MB 1 TB NZ$10.14
25 GB 1 x 1.00GHz 1 GB 1 TB NZ$15.93
20 GB 1 x 1.00GHz 2 GB 2 TB NZ$49.47
4 GB 1 x 1.00GHz 2 GB 2 TB NZ$52.18
20 GB 1 x 1.00GHz 1 GB 2 TB NZ$30.57
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A few words from Cloudways

Cloudways is an intuitive cloud hosting platform, that enables novices, bloggers, designers, developers and agencies to easily manage and deploy applications on DigitalOcean, Amazon EC2, Vultr, Google and KYUP Containers. What Cloudways does is optimize and setup all the necessary software on the DigitalOcean, Amazon EC2, Vultr and Google servers. You don't have to worry about installing Linux, MySQL, PHP, Varnish, Memcache, Apache, Nginx and other scripts on the servers. Prices start at $5/month. Features of Cloudways Platform: Installation 1- Selection from DigitalOcean (5 data centers) and Amazon EC2 servers (8 data centers) 2- One Click Application Installs (WordPress, Magento, Drupal, Joomla, PrestaShop, support for all php based applications) 3- Server scaling, based on bandwidth, hard disk space, processor and RAM. 4- Billing on hourly basis. Server Features 1- 15 real time monitoring features. 2- Vertical Server Scaling 3- Service Management (Nginx, Varnish, MySQL, Apache, Memcache...) 4- Advance Server settings (Upload size, execution limit, memory limit etc.) 5- SSL Certificate Configuration 6- Automatic Backups 7- Server Addons (Email settings) 8- Dedicated IP 9- Unlimited Domains 10- Unlimited Application Installations Application Management 1- SFTP connection 2- Dedicated MySQL Database 3- Application Restore 4- Application and Server Cloning 5- Git Integration and Deployment Via Git All servers are automatically updated and patched as soon as new updates are available.

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