FatCow Reviews and Expert Opinion

Based on 19 user reviews in 2 languages
4.6
POOR

Customer score for FatCow

  • Reliability
    4.7 / 10
  • Pricing
    4.7 / 10
  • User Friendly
    4.9 / 10
  • Support
    4.4 / 10
  • Features
    4.3 / 10

Detailed Scores / Summary

Reply to {{name}}

This is just for security measures, your email will not be used or published.

Share this review

Write a Review on FatCow

Click here to upload a file
Remove screenshot
+ Add a screenshot
Submit Review Every review is being checked by our team.
If found proper & real it will be posted in up to 48 hours.
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
Chris chris
United States
  • Reliability4
  • Pricing2
  • User Friendly6
  • Support2
  • Features2
3.2

NEVER NEVER NEVER USE THEM

Service used: Dedicated Server
Terrible experience, lost so much money because them, woke up and my client website was hacked and by them, and they tried to make me paie for protection service from sitelock. So I made someone talk to sitelock and guess what? it...Read More
Lucinda Whitacre
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

I've lost tons of money because of Fatcow!

Service used: Shared
My website is down all the time. My buttons don't function and I get calls from frustrated customers all the time. They erased all my photos. Now they are trying to get me to pay again by holding my email hostage. I'm documenting all of this and am starting a class action lawsuit.
niki west
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

terrible company, price gauging

Service used: Dedicated Server - Professional
FatCow persuaded me to buy what they called their 'complete package'. It cost me $2400 and after 6 months I have no website. They promised to build one but their web designer had no clue and strangely, had difficulty understanding...Read More
Gary Manold
Indonesia
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Cannot be worse

Service used: Shared
This my 2nd review of hosting companies and unfortunately it's for bad experience. I'm writing this while waiting FatCow support to help me. This is my 5th live chat support. And it just for the first day of purchasing.

I decid...Read More

Typical FatCow Prices

Service Monthly Price Range
Shared Hosting NZ$6.36 1 plans
VPS NZ$38.95 - NZ$155.86 3 plans
Dedicated Server NZ$233.80 - NZ$374.09 3 plans
The Services & Prices are taken from www.fatcow.com

FatCow Expert Review 2019

Written by: Max Ostryzhko

FatCow Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    9 / 10
8.6
Rated by Max Ostryzhko

Overview

FatCow: Great for Personal and Small Business Websites

FatCow provides Shared hosting solutions with many features.In addition to the standard tools necessary to get your website up and running, you can also choose from a variety of website templates, eCommerce tools, and even some search engine optimization tools. This eco-friendly company runs servers that are 100% powered by wind energy— a pleasant bonus.

Why Choose FatCow?

  • Nice set of features with unlimited options
  • Google Webmaster tools
  • Nice eCommerce tools
  • Green energy

Want to know if FatCow is right for you?

Let's check it out...

Uptime & Reliability

Slow But Secure Servers

Though FatCow say nothing about their uptime, their own webpage is on-line 99.99% of the time, which is an impressive result. The uptime of other websites definitely vary, however. The company maintains solid hardware, daily server backups, and a load-balanced platform capable of surviving all the heavy strain. They inevitably have a 24/7 monitoring facility as well.

 

Features

Nice Package for Its Price

Their only pre-paid plan includes many unlimited features and emphasizes  eCommerce clients. Their web storage and bandwidth have limits, but Fat Cow won't give out any exact numbers — it's only revealed that you can host and transfer files within reasonable limits. However, all of these pretty features come will cost you a pretty penny. No matter how it turns out in the end, the unlimited email accounts, MySQL databases and domains are a sure-fire guarantee.

Along with an set of basic features, you'll get many important eCommerce tools: payment instruments, shopping carts, CMS platforms, etc. FatCow also supports many popular coding languages including PHP 4&5 and Python, and has a decent script library that will simplify your website management process.

Feature Description
Disk Space Disk space at FatCow is unlimited – however, accounts that receive too much traffic or abuse this policy are blocked.
Bandwidth Same as above is true for bandwidth.
Website Builder They include an easy-to-use website builder into every package and it's absolutely free.
Email Accounts You can create as many mail boxes as you need, but each of them is limited to 250MB volume or 10.000 emails.
Shopping Carts You get ShopSite Online Store, which is a great tool for eCommerce.
Stats Every package by FatCow has multiple web analytic tools and a nice added bonus — Google Webmaster Tools.
MySQL databases Just unlimited — host as many databases as it's required for your site.
FTP Account FTP access is available plus you can create an infinity of FTP users and sub-users.
Multiple Domains And again no limits here — feel free dealing with unlimited domains, sub-domains and domain pointing.

Support

Non-Stop. Reliable. Friendly.

While you can reach their agents through e-mail, phone line and live chat. The help-desk of this web host works 24/7, which is crucial for quick and efficient troubleshooting. However, there are many user complaints registered on a variety of forums regarding the efficiency and expertise of the support systems staff.

In addition to the live support, FatCow offers you a chance to master some of the web-hosting theory and practice through their extensive knowledge base consisting of articles, 170+ video tutorials and a user's guide. A blog launch is in the works—another bonus.

  • Lots of video tutorials
  • 24/7 on-line
  • Live chat, phone, tickets
  • No forum
  • Phone support only in the USA
  • No blog
  • Questionable expertise

Pricing

Decent Prices, But Sometimes Things Get Tricky

The prices at FatCow are above average, but they often run promotional giveaways with fantastic discounts. They also don't charge any setup or domain registration fees, which is amazing.

However, as you move a bit further, you see that the renewal prices for 1-year promotional contracts may double. The sign-up stage is also not that transparent — you get many additional features pre-ticked for you, though some of them are definitely important.  You may run across billing issues because of these seemingly-hidden price tags.  In the event that you need to request a refund, expect to run through lots of red tape—even moreso if you request a cancellation of services.

User Friendly

Nice Customizable Control Panel

FatCow has done everything possible to make website navigation convenient. It only takes a few moments to get all necessary information and a couple of minutes to register and start using their hosting. Their Original plan includes a customizable control panel. However, there is no free trial before the purchase, and they wouldn't say what kind of tool you are going to get with your package.

+ Easy navigation

+ Customizable control panel

Summary

FatCow is a good match for small businesses and personal websites — they even say so on their website. If you belong to one of these categories, this web host will give you all ever needed for a stable website performance — an appropriate amount of bandwidth and disk space, a free domain name, a website builder and more. Do keep in mind their brow-raising pricing policies and getting accidently roped in to  paying for extras that you might not have accounted for—or even needed in the first place.

Pros

  • Perfect for small websites
  • Many eCommerce tools
  • Friendly and helpful support
  • Many tools for web masters
  • Tight security

Cons

  • Many extra-fee features
  • High contract-renewal prices
  • No defined limits outlined for storage and traffic volume
  • Poor protetction against malware and viruses
  • Poor refund policy
  • Poor customer service
  • Slow server performance and slow response times.
  • Billing issues

 

Read the full expert review Visit FatCow See plans & pricing

FatCow Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Unlimited Unlimited NZ$6.36 2.0

VPS Hosting Plans

Plan Name Space RAM OS Price Score
40 GB 1 GB NZ$38.95 4.6
90 GB 4 GB NZ$93.51 4.6
120 GB 8 GB NZ$155.86 4.6

Dedicated Server Plans

Plan Name Space RAM OS Price Score
500 GB 4 GB NZ$233.80 4.6
1000 GB 8 GB NZ$296.15 2.0
1000 GB 16 GB NZ$374.09 4.6
A Free Domain is included when purchasing any hosting service from FatCow
Submit a FatCow Coupon

FatCow Refund & Cancellation Policy

  • 30 Day Money Back Guarantee
  • Full refund of all hosting fees for cancellation within 30 days

    • Does not include: Domain registration fees, Setup fees, Fees for any additional services
    • Cancellation requests are be effective 30 days after receipt by FatCow, unless a later date is requested by you
    • If your plan includes a free domain name and you cancel within the first 30 days, a fee for the domain (and any applicable taxes) will be deducted from your refund. If you do not wish to keep the domain name, FatCow will take possession of the domain and the fee will not be charged.
    • FatCow may charge you a minimum $35.00 charge as an early cancellation fee
    • Valid for credit-card payments only
    • FatCow may charge you one hundred percent (100%) of all charges for all Services for each month remaining in the then-current Term

See the complete and updated policy by FatCow: www.fatcow.com/knowledgebase/read_article.bml?kbid=978‎

FatCow doesn't suit your needs?

Check Similar Hosting Companies:
334 reviews
From NZ$7.79 / month
383 reviews
From NZ$4.60 / month
213 reviews
From NZ$6.22 / month

Need help with finding the right host for your needs?

Answer a few very simple questions and you'll know Start Now