GreenGeeks Reviews and Expert Opinion
Poor service
Great hosting
Terrible experience
VERY disappointed in Cancellation Process and no refund
Bunch of scammers
GreenGeeks Expert Review 2019
Written by: Marin Dujic
Overview
GreenGeeks: Impressive Features for an Adequate Price
Being one of the most popular eco-friendly web host companies, GreenGeeks not only preserves the beauty of nature, but also has many features, including unlimited disk space, bandwidth, domains, emails, and MySQL database amounts. They work with Shared, Reseller, VPS and Dedicated plans as well, allowing you to make flexible package transfers as your project expands. Why Choose Green Geeks' Hosting Service?
- 4 hosting plans
- Important unlimited features
- Non-stop customer support
- Totally green
Want to know if GreenGeeks is right for you? Let's check it out...
Uptime & Reliability
Great Uptime, Quick Solutions
GreenGeeks promises 99.99% uptime. Some monitoring systems say their website is up and running 99.98% of time or less. There is two main tools that GreenGeeks uses. First of all, they have up-to-date servers and they can keep your project up and running with their monitoring system that checks your website every 10 seconds in order to prevent long periods of server downtime.
Features
Each and every package has no limits concerning bandwidth, disk storage, hosted domains, MySQL databases, and email accounts. In addition to all the listed features, you'll also get a free website builder, numerous security tools, and great coding support (PHP, Perl, Python, JavaScript, etc.). If you are planning on monetizing your web project, GreenGeeks is a great choice. First of all, pay attention to their ecommerce pack, which includes 3 shopping carts and SSL Secure Server services. Additionally, you get free credits for marketing and social media promotion.
| Feature | Description |
|---|---|
| Bandwidth | Every plan by GreenGeeks includes unlimited bandwidth. |
| Disk Space | No limits for disk storage. Sounds great if you want to start something really big. |
| Website Builder | With GreenGeeks you will use a convenient drag-and-drop website builder. |
| Email Accounts | Unlimited email accounts and some other mail-related services. |
| Shopping Carts | 3 shopping carts included into every package — OS Commerce, Agora, and Zencart. |
| Stats | You'll get log files and important website stats through the cPanel. |
| MySQL databases | Another unlimited feature provided by GreenGeeks. |
| FTP Account | No limits again — you will get as many additional FTP accounts as you like. |
| Multiple Domains | Unlimited domains, subdomains, add-on domains and parked domains. |
| Control Panel | You will use cPanel, which is one of the most popular and stuffed control panels for easy hosting management. |
Support
Any package you can purchase at this company includes great 24/7/365 support via live chat, email and phone (for users in the U.S. & Canada) for free. The agents communicating with you are friendly and ready to help you with anything regarding billing, technical issues or sales. Apart from direct contact, you can learn a lot through the over hundreds of articles and video tutorials that GreenGeeks provides—all contain important points that will help you manage web hosting with higher efficiency.
- 24/7 customer support
- Email support
- CMS Tutorials
- Live Chat
- Good self-study materials
- Phone support is available only for US numbers
- No blog
- No forum
Pricing
Slightly Above Average, but with Appealing Discounts
Prices offered by GreenGeeks are somewhat affordable but still above the market average. You'll get amazing features with many unlimited options included. The pricing policy is quite fair: you get a free domain without high prolongation fees, nothing is pre-ticked for you during the sign-up process, and you have the 30-day money back guarantee. Discounts are available for 2-year and 3-year purchases. Ordering GreenGeeks web hosting service for three years will give you a rebate of almost 50%.
User Friendly
Their website is plain and simple: you don't get any pre-ticked extra-fee services, and you get to work with a really convenient interface. They've operated the services on their site with great convenience through cPanel. You have important services available through a one-click install, popular CMS platforms (WordPress, Drupal, and Joomla) included, and even some additional features that will help your website become user-friendly too.
Summary
GreenGeeks is an extremely effective and efficient web hosting company. They provide decent uptime, strong features, user-friendly interface and strong 24/7 support. They give you offers of Shared, VPS and Dedicated packages, which will ensure comfortable plan transfers as your project develops. GreenGeeks will also be a great solution for long-term projects as multi-year purchases grant you great discounts. Pros
- Free setup and lifetime domain name
- Lots of unlimited features
- Shared, VPS and Dedicated plans available
- 30 day money back guarantee
- Efficient customers support and self-study materials
- 100% green energy
Cons
- Standard prices are far above average
- No blog or forum
- Difficulty transferring from another host
- Slow server
- Difficult cancelleation and billing policies
We had our Secret Shopper compare GreenGreeks to 4 other leading hosting companies to check how easy it is to cancel an account. They have a very good and fast cancellation process. Watch this video to learn more.
GreenGeeks Prices, Plans & Features - 2019
Shared Hosting Plans
| Plan Name | Space | Bandwidth | Price | Score | ||
|---|---|---|---|---|---|---|
| Everything Unlimited | Unlimited | Unlimited | cPanel | NZ$9.08 | 4.3 | Details |
VPS Hosting Plans
Dedicated Server Plans
| Plan Name | Space | RAM | OS | Price | Score | ||
|---|---|---|---|---|---|---|---|
| ENTRY SERVER | 500 GB | 2 x 1.60GHz | 2 GB | NZ$257.87 | 9.2 | Details | |
| STANDARD SERVER | 1000 GB | 4 x 3.10GHz | 4 GB | NZ$410.45 | 10 | Details | |
| ELITE SERVER | 1000 GB | 4 x 3.20GHz | 8 GB | NZ$486.74 | 8.3 | Details | |
| PRO SERVER | 1000 GB | 6 x 2.00GHz | 16 GB | NZ$669.85 | 7.0 | Details |
A Free Domain is included when purchasing any hosting service from GreenGeeks
GreenGeeks Refund & Cancellation Policy
- 30 day money back guarantee
- Refund on hosting fees
- applies only to the start date of your service with GreenGeeks and does not apply to renewals of service
-
- You will be charged in full for the entire month in which you cancelled your account
- Refunds do not apply to domain registrations and additional services (e.g. dedicated IP)
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