hosttech Reviews and Expert Opinion

Based on 8 user reviews in 2 languages
5.2
DECENT

Customer score for hosttech

  • Reliability
    4.3 / 10
  • Pricing
    6.8 / 10
  • User Friendly
    5.3 / 10
  • Support
    4.5 / 10
  • Features
    5.3 / 10

Detailed Scores / Summary

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Beppe De Vincenti
Switzerland
  • Reliability2
  • Pricing2
  • User Friendly6
  • Support2
  • Features2
2.8

Incredible poor experience!

I received a bill from hosttech asking me to pay an upgrade of our hosting service. I took contact with the customer care, explaining I've never asked for an upgrade (I was moderating a workshop at the time where I should have ask...Read More
Mark M.
Switzerland
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features2
2.8

Very dodgy

Service used: Resellers
I wanted to purchase a domain from them. Bad idea. Very bad idea. First of all they do not require any identification. That means anyone can order a domain in your name, using your email - and you'll be getting invoices!! When you...Read More
hosttech
Thanks for the feedback. You only get charged additional fees for additional services (such as instant setup). Domain prices mentioned on our website are without additional services of course. We hope this helps.
Damir G.
Switzerland
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Terrible experience

Service used: Cloud
I am really disappointed by hosttech service. Their price seem low, but when you add extra cost for SSD, the extra cost for a monthly contract and commission fee, you realize that the cost is the same as others. Plus control panel...Read More
hosttech
We are very sorry for your bad experience. Our support is also reachable during weekends by opening a ticket. Regarding the contract: we are sorry, that you didn't like the way we bill our customers. However, you once agreed to that contract. We hope this helps to understand.
From Switzerland
Switzerland
  • Reliability2
  • Pricing10
  • User Friendly6
  • Support6
  • Features8
6.4

Cheap but lots of bugs and unreliable

Service used: Shared
The service is often not available and does not work reliably. Sometimes there are forwarding and availability errors for some days. Then they're gone again. SSL certificates regularly expire without the provider noticing. In orde...Read More
hosttech
We are very sorry for your bad experience. We are always trying to optimize our services and continuously improve our workflow. We would be happy to welcome you back one day!
Jamie Smith
United States
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support8
  • Features8
8.8

Inexpensive Hosting

I'm very happy with hosttech. They have given me a great experience for my site. My site is not very fancy or anything, and doesn't get too much traffic, but I love it. It is clear that this company also loves providing me with...Read More

hosttech Expert Review 2020

Written by: Michael Lavnduski

hosttech Rating

  • Reliability
    9.5 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
9
Rated by Michael Lavnduski

Expert Overview

Mid-Sized Switzerland Based Hosting Company

HostTech is a Swiss hosting company that has been in business since back in 2004.  They are an internet services provider that can help their clients with a wide range of different options.  They have a high quality data center to help ensure your site is up and running at all times, and they also offer domain name registration and more.

The company states that they have about 30,000 customers with 90,000 domains on 1500 servers.  This makes them a mid to large sized hosting provider.  The company continues to remain innovative and appears to work hard to provide their users with a world class experience.

Uptime & Reliability

Quality Hardware for Excellent Uptime

This company keeps their hardware up to date. This includes the servers, of course, but they also do a great job at making sure their data center is always up to the latest specifications.  I didn't see any type of uptime guarantee listed on their site but I also didn't find any users complaining about downtime or outages or anything like that.  Overall, you will almost certainly have an excellent experience in regards to the uptime and reliability of the hosting they offer.

Features

Diverse Hosting Options

The hosting with this company is quite diverse, meaning you will have lots of different packages to consider.  For shared hosting they have four options, the simples starting at just 100 megs of disk space.  They use the Confixx and Plesk control panels, which are both good but not the industry standard cPanel option so that is something you should certainly be aware of.  When you browse through their packages you will see that they have everything broken up into easy to understand sections so you can get a good picture of exactly what you will be getting when you sign up.

The virtual private servers are run using cloud technology.  They named each of their packages based on weather terms to fit in with their cloud hosting theme.  You can choose packages ranging from sunny to ice to tornado and many others as well depending on your needs.  The more 'severe' the weather term, the better the hosting package.  The VPS solutions all use high quality server specs to ensure you have a great experience.  You can also choose either Linux or Windows when using a VPS.

Finally, you can move up to the dedicated server section where they have dozens of different server options.  This can make it a little overwhelming for someone who hasn't shopped for hosting in the past, but it is nice to be able to pick exactly what you want without having to add on options that you don't need.

Support

Friendly & Helpful Tech Support

The tech support with this company is easy to get in touch with and they can help you with virtually any type of issue you may run into.  They are friendly and willing to explain what needs to be done if you are looking to learn from any issues.  They also provide a good quality FAQ and other documentation to help you stay up to speed with everything you need to know about.

Pricing

Reasonable Pricing

The prices at each level are right in line with what you would expect to pay. Keep in mind that the prices are all in the local Switzerland currency so if you don't live in that country you will have to do some conversions to know exactly what you are really paying.  You will find that they are not the cheapest, but they aren't ripping you off either, which is exactly what you want in a good quality hosting service.

User Friendly

Easy to Understand Hosting

Whether you are very experienced with web hosting or this will be your first time hosting a site, you won't have any trouble using HostTech.  They have made their site very easy to understand, which is very important.  In addition, their sales team is happy to take the time to chat with you about whatever you need.  The one possible complaint is that they don't have cPanel for their hosting, which many people will find disappointing.

Summary

Great Hosting in Switzerland

This is one of the best hosting companies in Switzerland or anywhere in the region.  If you are looking to run a site that targets that area, you should certainly look into this company. They have a lot to offer and they continue to work hard to ensure they can exceed the needs of their customers.

Pros:

  • Good Prices
  • Lots of Options
  • Friendly Service

Cons:

  • No cPanel
  • So many options it can be confusing

 

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