Expert and User Insights by InMotion Hosting Customers
With over two decades of expertise in the hosting sector, InMotion Hosting has refined its offerings to provide speed, reliability, and first-rate customer service. They feature a broad variety of plans tailored to fit various needs, offering anything from shared to dedicated server solutions.
As an experienced web developer and web content creator, I have put InMotion Web Hosting through its paces to provide a comprehensive review. In this evaluation, I’ll share my honest thoughts on the performance, features, customer support, and value for money offered by InMotion.
InMotion Hosting provides a comprehensive range of hosting services, including shared, VPS, and dedicated servers. One of their standout features is the SSD cloud-based storage included in their plans, aimed at enhancing performance and speed.
When it comes to customer reviews, InMotion Hosting holds its own, with a rating of 4.1 from 255 reviews on HostAdvice and 4.3 from 985 reviews on Trustpilot. These high ratings reflect the company’s commitment to delivering reliable and high-performance hosting solutions.
In my view, InMotion Hosting stands as a reliable and seasoned hosting provider that offers a versatile range of plans, making it a commendable choice for various hosting needs.
InMotion Hosting
InMotion Hosting is a trusted option for anybody wishing to develop or relocate their website thanks to positive customer evaluations and the inclusion of performance-enhancing tools like NVMe cloud-based storage.
The renewal costs for WordPress hosting plans high
Automated backups have an additional cost
Only US-based servers are used
Rating Breakdown
At HostAdvice, we have developed a comprehensive rating methodology that guides us in evaluating and ranking hosting brands. Here is a table with the parameters and scores for InMotion Hosting, along with a brief explanation for each score:
Parameter
Score
Why did we give this score?
PRICES
8.0
InMotion Hosting’s prices are slightly higher than some other hosting companies, but they offer a range of plans and features that may justify the cost for some users.
FEATURES
8.7
InMotion Hosting offers a range of features, including SSD cloud-based storage, daily backups, and SSL certificates. However, they do not offer free website migration, which is why we gave them a score of 8.7.
PERFORMANCE
9.0
InMotion Hosting has a reputation for fast and reliable performance, with a 99.9% uptime guarantee. This is why we gave them a score of 9.0 for performance.
USER FRIENDLY
8.5
InMotion Hosting’s control panel is easy to use and navigate, but there are a few areas where it could be improved. This is why we gave them a score of 8.5 for user-friendliness.
SUPPORT
9.5
InMotion Hosting offers 24/7 customer support via phone, email, and live chat, and their support team is knowledgeable and helpful. This is why we gave them a score of 9.5 for support.
InMotion Prices & Plans – 2024
InMotion Hosting is a leading web hosting provider that offers a variety of hosting solutions to meet the needs of different types of websites. They offer shared, VPS, and dedicated server hosting, as well as specialized e-commerce hosting plans.
InMotion Hosting provides a 90-day money-back guarantee on all of their hosting plans and accepts a range of payment methods, including credit card and PayPal. They also offer a free trial on some of their hosting plans, allowing you to test out their service before committing to a full plan.
The “Launch” plan is the most popular and cost-effective option for small to medium-sized websites with lower traffic and resource needs. It includes unlimited websites, email accounts, and MySQL databases, as well as a free SSL certificate and unlimited storage and bandwidth.
TipTip for shared hosting: Shared hosting is a good option for small to medium-sized websites with lower traffic and resource needs. If you’re just starting out or have a small personal or business website, shared hosting can be a cost-effective and easy-to-use solution.
The “VPS 16GB RAM” plan is the most popular and well-rounded option for websites with high traffic and resource needs. It includes 8 CPU cores, 16GB of RAM, and 360GB of storage, making it suitable for resource-intensive websites.
TipTip for VPS hosting: VPS hosting is a good option for websites with high traffic or resource needs that are outgrowing shared hosting. It provides more resources and flexibility than shared hosting, and allows you to customize your server to meet the specific needs of your website.
The “Elite” dedicated server plan is the most powerful and well-rounded option for large, resource-intensive websites. It includes 8 Core / 16 Thread CPU cores, 128GB of RAM, and 2x2TB of storage, providing plenty of resources to support even the most demanding websites.
TipTip for dedicated hosting: Dedicated hosting is the most powerful and flexible option, ideal for large, resource-intensive websites. It provides a dedicated server, giving you complete control over resources and allowing customization to meet specific needs. However, it is also the most expensive option and may not be necessary for smaller websites.
Features
InMotion Hosting offers a range of features that are included with all of their hosting plans. Some of the basic features include;
1-click WordPress installer: InMotion Hosting makes it easy to install WordPress with just a few clicks, saving you time and effort.
Free SSL certificate: InMotion Hosting includes a free SSL certificate with all of their hosting plans, providing an extra layer of security for your website.
CDN (Content Delivery Network): InMotion Hosting uses a CDN to deliver your website’s content to users around the world, resulting in faster loading times for your website.
Cache: InMotion Hosting uses caching to improve the performance of your website by storing frequently accessed data in memory, allowing for faster access and reduced server load.
Automatic backups: InMotion Hosting includes automatic backups to ensure that your website’s data is protected and can be easily restored if needed.
24/7 support: InMotion Hosting provides 24/7 support to ensure that you can get help when you need it, no matter what time of day it is.
Easy-to-use control panel: InMotion Hosting provides an easy-to-use control panel that allows you to manage your hosting account and website with ease.
99.9% uptime guarantee: InMotion Hosting offers a 99.9% uptime guarantee, ensuring that your website is available and accessible to your users.
In addition to the basic main features listed above, InMotion Hosting also offers a range of unique features that set them apart from other hosting providers. These include:
Max Speed Zone technology: InMotion Hosting uses Max Speed Zone technology for faster loading times by placing data on servers near visitors.
cPanel control panel: InMotion Hosting offers a user-friendly cPanel control panel for managing hosting and website.
Advanced security features: InMotion Hosting provides advanced security features such as firewall protection and malware scanning to keep your website and data safe from threats.
eCommerce tools: InMotion Hosting offers a range of eCommerce tools to help you get your online store up and running quickly, including integration with popular shopping carts like WooCommerce and Magento.
Unlimited email accounts: InMotion Hosting allows you to create unlimited email accounts for your website, giving you the flexibility to communicate with your users and customers.
Unlimited MySQL databases: InMotion Hosting provides unlimited MySQL databases, allowing you to store and manage your website’s data easily.
InMotion Hosting
InMotion Hosting is a trusted option for anybody wishing to develop or relocate their website thanks to positive customer evaluations and the inclusion of performance-enhancing tools like NVMe cloud-based storage.
In terms of website hosting performance, InMotion Hosting delivers fast speeds and high uptime for websites hosted with them. Their use of SSD storage, caching, and CDN technology helps to improve the speed and loading times of websites. Additionally, they offer a 99.9% uptime guarantee, ensuring that websites hosted with them are always available to visitors. InMotion Hosting takes steps to ensure that websites hosted with them experience fast and reliable performance, including fast speeds and high uptime.
InMotion Hosting
InMotion Hosting is a trusted option for anybody wishing to develop or relocate their website thanks to positive customer evaluations and the inclusion of performance-enhancing tools like NVMe cloud-based storage.
InMotion Hosting offers a range of communication channels for customers to get in touch with their support team. These include:
Phone: You can contact InMotion Hosting’s support team by phone 24/7. Their phone support team is available to assist with any issues or questions you may have.
Email: Customers can also contact InMotion Hosting’s support team via email. They typically respond to email inquiries within a few hours.
Chat: InMotion Hosting provides live chat support for customers to get quick answers to their questions. Their chat support team is available 24/7.
Knowledge base: InMotion Hosting has a comprehensive knowledge base with articles and tutorials on a range of topics related to hosting and website management.
Overall, InMotion Hosting’s customer service level is high, with responsive and helpful support staff available through a variety of communication channels. They are known for providing excellent customer support and have a reputation for going above and beyond to help their customers.
User-Friendly – Easy of use
Registration
To sign up for InMotion Hosting, simply choose a hosting plan and follow the easy registration process on their website. Enter your personal and billing information, select your desired hosting plan and term length, and complete the payment process. InMotion Hosting accepts various payment methods, including credit card, PayPal, and check. Once you’ve registered, you’ll have access to your hosting account and can start setting up and managing your website.
InMotion hosting Control Panel
InMotion Hosting provides a user-friendly control panel for customers to manage their hosting account and website. The control panel, called cPanel, offers a range of features and tools to help customers easily manage their website, including the ability to create and manage email accounts, install applications and software, and access website statistics and analytics. cPanel is a widely used control panel in the hosting industry and is known for its intuitive interface and easy-to-use features. InMotion Hosting’s customers can easily access their cPanel control panel through their hosting account.
Installing WordPress on InMotion Hosting
Installing WordPress on InMotion Hosting is easy and can be done through the control panel. Simply log in to your cPanel, click on the “Softaculous Apps Installer” icon under the “Software” section, and click on the WordPress icon. Then, click “Install” and fill in the required information to start the installation process.
Once complete, you’ll receive a success message with your WordPress login URL, username, and password. Use this information to log in to your WordPress dashboard and start managing your website. In just a few simple steps, you can have WordPress up and running on InMotion Hosting.
Add an email account with InMotion Hosting
To add an email account with InMotion Hosting, follow these steps:
Log in to your cPanel control panel
Under the “Email” section, click on the “Email Accounts” icon
Enter the desired email address and password
Select the domain name and mailbox quota
Click “Create Account”. Once the email account has been created, you can use it to send and receive emails using a client such as Microsoft Outlook or through webmail. InMotion Hosting’s cPanel makes it easy to add and manage email accounts for your website.
Conclusion: Do We Recommend InMotion Hosting
InMotion Hosting is a reliable and feature-rich hosting provider with a variety of hosting plans to suit different needs. Their cPanel control panel is user-friendly and makes it easy to manage all aspects of my hosting account and website. I appreciate the variety of support channels available, including phone, email, and chat, and their quick response times.
In my opinion, InMotion Hosting is a great choice for anyone looking for a high-quality hosting provider. I would highly recommend InMotion Hosting to others based on my positive experience with them.
InMotion Hosting
InMotion Hosting is a trusted option for anybody wishing to develop or relocate their website thanks to positive customer evaluations and the inclusion of performance-enhancing tools like NVMe cloud-based storage.
Thank you for your positive review. We are happy to hear feedback like yours because it ensures InMotion Hosting that we are on the right track with the services we provide to our customers. We look forward to assisting you in the future.
I had an incredibly disappointing experience with InMotion Inc hosting. I reached out to their sales chat to inquire about their web hosting plans, and the sales agent, Danny, claimed to have 13 years of experience but exhibited shockingly unprofessional behavior. I asked a simple question about whether their shared hosting supports Imunify360 + CloudLinux + LiteSpeed, and he couldn't provide a straightforward answer, insisting that I needed to buy a VPS and even shared a link to an official license buying site. He adamantly denied that such features were available in shared hosting plans, demonstrating a lack of knowledge. This encounter left me with no desire to proceed with a purchase, as I believe that if this is how they treat potential customers before making a payment, their post-payment support is likely to be just as disappointing. Despite multiple attempts to communicate clearly, I received nothing but rude and unhelpful responses from Danny. I frequently see their ads on Facebook, and while I had planned to make a purchase, this experience has solidified my decision to steer clear of InMotion Inc hosting. My review may not encompass all of the details, but it reflects the unprofessionalism and lack of communication I encountered during my interaction with their sales representative. This is truly one of the worst experiences I've had in my 16 years of web development.
Thank you for sharing your honest thoughts on your pre-purchase experience. We understand your frustrations and we are addressing the matter internally. We hope you'll consider giving us another chance to provide the service you deserve. Our customer and technical support teams are here to ensure a positive experience.
Reliable and consistent service. Easy to use site features and tools. Excellent customer support, always get accomplished what I need when I call the first time.
Their tech support team is amazingly patient and talented. I can always count on them for help, which I am soooooo grateful for! They help me with every "how to" question I have no matter how long it takes. I have been with In Motion for several years now and have only good experiences.
Your feedback assures us that we are providing the correct tools to our Support Teams and our Customers to set them up for success. We look forward to having your continued support throughout our partnership together!
Every time I've had a question or concern about an issue the technical service has been able to resolve it. I'm very happy with InMotion and it's services.
Thank you for your positive feedback. InMotion strives every day to meet the needs of our Customers! We look forward to your continued support for years to come.
The support I have received has been amazing EVERY TIME!! They really take their time to help you our to resolve issues. Also I get a lot for my money compared to other hosting websites for the same price or they are even more expensive.
It's always a pleasure assisting our customers. Thanks so much for your positive feedback and good vibes. We look forward to working with you for years to come!
I have been using InMotion hosting services for more than a decade now! In all this time never had a single problem and the few times I had to open a ticket I got an amazing level of support! By all means they are better than Bluehost and definitely better than GoDaddy!
Thank you, Tim, for the 5-star rating! InMotion Hosting is happy to have you as a valued customer. We look forward to your continued support for more years to come.
IMH Shared Email Servers End Up In Spam Databases, Causing My Email to Be Rejected
I've been an IMH customer for 10 years and been generally satisfied with their service. But over the last six months, I have been getting increasing amounts of email rejected by yahoo, aol, mac, outlook, and others because IMH's shared email servers have been registered in various spam databases, including SpanHaus.
Over these last six months I have filed numerous tickets with support, seeking a solution. Support, each time I file a ticket, "rotates" the email server IP address. Things work fine for a couple of weeks, then the new IP address ends up in a spam database and I start getting rejected emails again. This last time, it was only two days after I filed the ticket that I started getting rejections.
IMH support has been no help. Their "solutions" are: 1) Keep filing tickets each time I get a kick back and they will rotate IP addresses. 2) Upgrade to a VPS package at $140 more per year and with resources I don't need. 3) Move my email to Google Gsuite.
What they haven't been able to do is tell me why they cannot get their email servers out of spam databases. I can only guess that this is because they are hosting spammers and not doing a good enough job of blocking them. Doesn't matter, I need a new ISP.
This is not a typical experience and should have been handled better by our Technical Support Team. We are happy to try and help you if you are willing to give us another chance. With continuous growth, we always look for all types of feedback in order to help us place the proper education and resources in our internal operations, and your feedback allows us to do just that. Please email us directly at CustomerCare@inmotionhosting.com with your primary domain name for further assistance.
I found In Motion to be very reliable and the support in my book was excellant
I have been using In Motion Hosting for many years and I have not ever had a problem either of my creation (normally the case) or otherwise that I did not get immediate help with. The support was willing to look into any are of problem I have had, and then help me to perform the proper procedure to get everything working properly again. I am very satisfied with their complete service
Thank you for the positive review. InMotion Hosting appreciates and values all of our Customers and to hear reviews like these, it makes us proud. As we continue to grow our company, we look for gaps on where we need to improve. Your positive feedback assures us that we are on the right path! We look forward to your support for more years to come.
Is it free to move my website to InMotion Hosting?
InMotion Hosting will migrate your website for you for no charge. Nowadays, you can transfer your website from your former host to InMotion Hosting’s servers after registering for an InMotion Hosting service.
Is it possible to create a new website with InMotion Hosting?
Experience a simple setup with Boldgrid, InMotion Hosting’s professional website builder, which will have your website up and operating in seconds. It’s perfect for do-it-yourselfers and small firms looking to launch a website.
Where can I purchase InMotion Hosting coupons?
Focus on saving right away with the most up-to-date InMotion Hosting discount codes and coupons available on the InMotion Hosting website. They don’t provide discounts through third-party websites.
*Please be wary of unrelated websites offering deceptive offers or counterfeit coupons under the following terms: InMotion Hosting Coupon, InMotion Hosting Coupon Code, InMotion Hosting Coupons, InMotion Hosting Code, and InMotion Hosting Promo Codes.
With InMotion Hosting, how many email accounts do I get?
The business class hosting packages from InMotion Hosting include unlimited email addresses and bandwidth for all those accounts.
Is adult material allowed on InMotion Hosting’s servers?
Adult content (gambling, smoking, or alcohol) is not permitted on InMotion Hosting’s servers. You can double-check by contacting the company’s support team.
On InMotion Hosting servers, what operating system is installed?
InMotion Hosting’s servers are all run on Linux. CentOS is the Linux distribution that has been installed. Sadly, InMotion Hosting doesn’t quite offer Windows-based servers.
What hosting options does InMotion Hosting offer?
InMotion Hosting offers shared, VPS, and dedicated CPU hosting.
Does InMotion Hosting have a money-back guarantee?
Yes, InMotion Hosting offers a 90-day money-back guarantee for all hosting plans.
How does InMotion Hosting improve website loading times?
InMotion Hosting uses Max Speed Zone technology to place website data on servers located in the same geographic region as visitors, resulting in faster loading times.
What control panel does InMotion Hosting use?
InMotion Hosting uses cPanel, a user-friendly interface that allows you to easily manage your hosting account and website.
Does InMotion Hosting offer phone, email, and chat support?
Yes, InMotion Hosting offers phone, email, and chat support to their customers.
Does InMotion Hosting offer a control panel for WordPress websites?
Yes, InMotion Hosting offers a control panel specifically for WordPress websites, which includes features such as automatic updates and backups.
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed.While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies.This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.