Knownhost Reviews and Expert Opinion

Based on 244 user reviews in 2 languages
9.7
SUPERB!

Customer score for Knownhost

  • Reliability
    9.8 / 10
  • Pricing
    9.4 / 10
  • User Friendly
    9.8 / 10
  • Support
    9.9 / 10
  • Features
    9.7 / 10

Detailed Scores / Summary

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Jan Gregory
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Support was Excellent. Now it's Heroic. KH Staff is simply the best of the best

Service used: VPS - Standard VPS Server
After almost a decade as a VPS customer I can say without any reservation... Knownhost is extraordinary. The data centers, the equipment, the network, the engineers, all top notch. But their standout accolade is the support team f...Read More
Frank Hurt
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

I've only got one bad thing to say about KnownHost...

Service used: VPS - Standard VPS Server
Moved from SoftLayer
I've been a professional web developer since 1999. During that time I went from various shared hosting environments to dedicated servers with a few different datacenters.

I don't remember how I came across KnownHost, but after ...Read More
Karel Segers
Australia
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

My 7 years with KnownHost have been the most impressive experience from over 20 years of hosting.

Service used: VPS
Moved from Media Temple
I'm giving KnownHost a 10/10. After testing about a dozen hosting companies in the US and elsewhere, in 2013 I settled with KH, and have been impressed with them from day 1.
They deliver what they promise, and their service is un...Read More
Jean Egan
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

My favorite host - since 2012

Service used: VPS - Standard VPS Server
Moved from BlueHost
Before I a colleague recommended Knownhost to me, I jumped from host to host, unhappy with poor uptime and service.

I've been extremely happy with both these important features with Knownhost managed hosting. Their support goes...Read More

Typical Knownhost Prices

Service Monthly Price Range
Shared Hosting NZ$5.28 - NZ$15.18 3 plans
VPS NZ$42.65 - NZ$122.60 4 plans
Dedicated Server NZ$242.16 - NZ$516.31 4 plans
Website Builder NZ$9.09 - NZ$15.18 2 plans
Resellers NZ$10.62 - NZ$41.84 4 plans
The Services & Prices are taken from www.knownhost.com

Knownhost Expert Review 2020

Written by: Michael Lavnduski

Knownhost Rating

  • Reliability
    10 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    7 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski

Expert Overview

Good company focused primarily on VPS hosting

KnownHost has been in business for a long time providing great services to their customers.  While they do offer shared hosting and dedicated services, it is clear that their real focus is on VPS hosting.  Specifically, they offer managed VPS packages.

From the appearance of their site, it seems that they only offer shared hosting to try to attract growing sites who will likely want to upgrade to VPS in the future. This is evident by the fact that the shared options aren’t featured on their home page.  While dedicated options are clearly available, it is likely that they are only offering these because they don’t want to lose customers who have outgrown their VPS.

Whatever the case, this company does a great job at all levels, though anything other than a VPS may feel somewhat neglected.

Uptime & Reliability

Very stable hosting

KnowHost is a very stable hosting company, and the fact that they own their own data centers and servers allows them to ensure they have virtually no service interruptions.  They guarantee 99.995% uptime, which is quite a bit better than most other companies can offer.

It is not immediately clear what happens if your site does have an outage, however, so this guarantee might not be as helpful as you would think.  That being said, however, the current and former customers of this company seem to have had a great experience and haven’t made any significant complaints about downtime.

Features

Everythign you need included, extras available

No matter which of their packages you choose you will have everything you need included so you can get your site up and running properly.  In addition, they offer some extra add-ons if you are looking for something extra.  For example, you can choose to get cPanel, WHM, Plesk, Softaculous or other administrative features added to your account, for a monthly price.

They only have two shared hosting plans, both of which are fairly basic but will meet the needs of most customers.  These plans are likely just popular with people who have a larger site and wanted to add another page with its own hosting.

Similarly, dedicated hosting comes with all the benefits you’ll be looking for, but there aren’t too many choices.  If you need a high end dedicated server, you may want to opt for another host, but for most customers wanting a little more power and control, these options will be perfect.

Support

No 24/7 live support and some off shore services

KnownHost has great services, but when something does go wrong, you may run into some trouble.  They don’t have 24/7 live phone or chat support available, which is unfortunate.  While much of their technical staff is located in the US, they also use some offshore technicians, which many people won’t like.

Pricing

Good prices for VPS hosting

The prices for their managed VPS services are at or below what you would expect based on the specs that you’re getting.  The fact that this company is so focused on VPS actually makes the deals even better, since you are getting access to experts in this area, without paying a premium.

Summary

Great hosting company focused on VPS services

This is a very good hosting company that is focusing their efforts on the VPS niche.  Those who are looking for a high quality virtual private server will definitely find what they are looking for with KnownHost.

Pros:

  • Company owns their own data centers
  • Exceptional VPS services
  • Strong reputation for stable hosting

Cons:

  • Limited options outside of VPS hosting
  • Technical support leaves a lot to be desired
Read the full expert review Visit Knownhost See plans & pricing

Knownhost Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
5 GB Unlimited NZ$5.28 9.8
20 GB Unlimited NZ$9.85 9.4
Unlimited Unlimited NZ$15.18 9.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
50 GB 2 GB NZ$42.65 9.7
100 GB 4 GB NZ$74.63 9.8
150 GB 6 GB NZ$95.95 9.8
200 GB 8 GB NZ$122.60 9.9

Dedicated Server Plans

Plan Name Space RAM OS Price Score
1.25 TB 8 GB NZ$242.16 9.8
1.25 TB 8 GB NZ$272.62 10
1.25 TB 8 GB NZ$379.24 9.7
1.25 TB 16 GB NZ$516.31 10

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
50 GB NZ$9.09 8.5
100 GB NZ$15.18 10

Resellers Plans

Plan Name Space Bandwidth Price Score
Basic Reseller Hosting 25 GB 819.2 GB NZ$10.62 9.2
Standard Reseller Hosting 50 GB 1.2 TB NZ$15.18 9.8
Professional Reseller Hosting 100 GB 1.6 TB NZ$22.80 10
Premium Reseller Hosting 200 GB 4 TB NZ$41.84 9.7
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