KnownHost distinguishes itself in the crowded web hosting market with its genuine commitment to customer satisfaction. Their customer-first mantra isn't just buzzwords but a practice that they uphold consistently, setting them apart from competition.
As a hosting expert and website owner, finding a great host with excellent features backed with quality support can be a challenge. However, Knownhost has been making a name for itself as a hosting company that offers just what webmasters need. Whether you’re just starting a new blog or want to sell hosting services, this KnownHost review will guide you in making an informed choice for your website.
Founded nearly two decades ago, Knownhost offers a wide array of hosting options to suit different needs. From shared,VPS, and dedicated hosting to specialized services like DDoS protection and SSL certificates, they have something for everyone. Their product-specific hosting plans for WordPress, WHMCS, and other applications further enrich their service portfolio.
KnownHost’s strong focus on customer satisfaction is reflected in its varied reviews. On HostAdvice, they’ve secured an impressive 4.9 out of 5, based on 455 reviews. However, their Trustpilot score stands at 3.6 from 39 reviews, indicating some discrepancies in customer experiences. This suggests that while many find their services to be top-notch, there are aspects that could be improved upon.
In my opinion, Knownhost is an excellent option if you value dependable, high-performance managed hosting services with exceptional customer support and uptime guarantees without the hassle of managing hosting infrastructure yourself. It appeals to e-commerce site owners needing high reliability and performance, as well as bloggers and digital agencies looking for a hassle-free, managed hosting experience.
Knownhost
If you're looking for a hosting provider that genuinely puts customers first, KnownHost should be at the top of your list. With a wide range of plans and specialized services, KnownHost allows you to tailor your hosting experience to fit your precise needs, all backed by nearly two decades of industry experience.
Discounted prices are only available for long-term commitments
Server monitoring attracts an extra fee
Site builder is unavailable
Rating Breakdown
How do you ascertain if a web host is credible? Often, I get similar questions from readers interested in finding the right web host for their website. Although there are several ways to achieve this, the best way is to compare the host’s features with industry-accepted standards.
At HostAdvice, our technical specialists compiled a web hosting rating guide based on relevant industry metrics. This rating guide evaluates each web host and scores them accordingly based on their performance. This way, you can rest easy knowing what you’re in for before investing your money.
KnownHost has affordable and scalable pricing prices suitable for websites of all sizes. They offer a lot of freebies – unlimited bandwidth and databases, automated backups, cloud storage for optimized performances, and many more. I gave them this score because their pricing plans are fully scalable, and you don’t need to pay an extra fee to migrate to other plans.
KnownHost offers website-friendly features – automated daily backups, cPanel with Softaculous and 1-click installation, free website, domain transfer, etc. However, I gave them this score because the best features are locked in higher plans.
CloudLinux servers, NVMe SSD storage, unlimited bandwidth, and LiteSpeed caching backed with a 99.99% uptime guarantee contribute to the excellent speed. I gave them this score because all their plans are optimized to deliver fast performance.
KnownHost has a user-friendly and intuitive dashboard. They also offer users two control panel options: cPanel and DirectAdmin. However, I gave them this score because their UI can be improved.
KnownHost Hosting offers support via phone, live chat, email, mailing address, and a vast knowledge base. I gave them this score because their live chat support isn’t dependable.
KnownHost Hosting Prices Plans – 2023
KnownHost offers almost all hosting services – shared, dedicated, VPS, reseller, and cloud hosting. They also have niche-specific hosting services such as WordPress, cPanel, Application, WHMCS, and DirectAdmin.
Each KnownHost hosting plan comes with a 30-day money-back guarantee. Also, they offer customers three payment options – automated clearing house (ACH), credit card, and PayPal.
KnownHost recommends their professional web hosting services and it’s not so hard to see why. For $9.97/mo, you get unlimited cloud storage to host domains, unlimited databases, bandwidth, email access, Cloudflare CDN, and other irresistible features.
TipTip: Shared hosting is perfect for small business websites, personal portfolios, or projects that don’t require much storage space.
KnownHost recommends the professional reseller hosting plan that covers up to 100GB storage space, AMD EPYC CPUs, white labeling, WHM, Immunify 360, DNS management and many more.
TipTip: KnownHost Hosting offers cloud-based reseller plans fully customized for optimum performance. Rest easy knowing that your client’s websites are always accessible.
I love that unmanaged doesn’t mean limited for KnownHost Hosting. Despite the ridiculously affordable fees, they offer users a plethora of rich VPS features – full root access, SSH access, RAID-1O SSD storage, and a fully customizable server host environment. KnownHost Hosting recommends their professional VPS hosting plan for the best results.
TipTip: If you’ve maxed out your reseller hosting space or are looking for a more customizable option apart from shared hosting, KnownHost VPS unmanaged plans might be a better option.
Managed
KnownHost Hosting recommends a professional VPS-managed plan that covers 2 IP addresses, LiteSpeed servers, CloudFlare, SSL certificates, and many more. The main difference I noticed from the unmanaged VPS plan is that this offers more space options with 24/7/365 managed support.
TipTip: If you’re a developer with a large client base or a busy business owner, opting for any of this host’s managed VPS plans would be an excellent choice.
Managed NVME-based Hosting
KnownHost Hosting recommends the premium managed NVMe VPS plan with enterprise-grade NVMe servers for even better performance. However, the managed and unmanaged NVMe plans are only available in the Alabama data center.
TipTip: NVMe servers have faster data transfer rates than Apache or Nginx. Opt for this hosting service if you run a large business requiring fast server performance.
Unmanaged NVME-based Hosting
The unmanaged NVMe hosting is slightly different from the managed plans with a few features. This doesn’t come with full personalized technical support, and it has lesser storage space and bandwidth too.
TipTip: Opt for this plan if you run a reseller hosting business but need a plan with better performance features. It’s also perfect for medium and large eCommerce websites getting high daily traffic.
All KnownHost Hosting dedicated packages come with full root access, premium bandwidth options, network hardware SLA, free migrations and other alluring features straight out of the box. Although the plans look overwhelming, ensure you thoroughly review each package before making a purchase.
TipTip: KnownHost Hosting dedicated programs are specifically tailored for high-traffic websites. The server features are customized to create a secure and swift environment for processing large volumes of data.
KnownHost Features
Softaculous 300+ one-click script install
WHM, DirectAdmin, and cPanel
Free Cloudflare CDN
Raid-10 SSD cloud storage
KVM enterprise-grade servers
Root access and SSH access
After accessing this host’s features, I was really attracted to the cloud hosting package. On this plan, they offer managed and unmanaged options which are fully customizable and scalable. The cloud-based KVM enterprise-grade servers are faster than the SSD storage drives, including VPS servers! Intriguing!
What’s more is that the unmanaged plans are incredibly affordable, starting at $8/mo. You get almost all the features included in the managed hosting plan, except the personalized technical support. I also love that the prices are fixed, and you don’t have to pay higher renewal fees.
Knownhost
If you're looking for a hosting provider that genuinely puts customers first, KnownHost should be at the top of your list. With a wide range of plans and specialized services, KnownHost allows you to tailor your hosting experience to fit your precise needs, all backed by nearly two decades of industry experience.
Before choosing a web host for your website, there are three vital performance metrics to look out for – uptime, speed, and page loading time.
I tested KnowHost server speed using GTMetrix and the server response time was a decent 352 ms:
And for the website I tested, the fully loaded time was an excellent 1.8s:
Overall, the performance is mind-blowing, showing 99%:
Knownhost
If you're looking for a hosting provider that genuinely puts customers first, KnownHost should be at the top of your list. With a wide range of plans and specialized services, KnownHost allows you to tailor your hosting experience to fit your precise needs, all backed by nearly two decades of industry experience.
The KnownHost support team provides service by phone, email, live chat, mailing address, and knowledge base:
Phone
KnownHost permits local (US, Canada) and international customers to reach them via these helplines:
You will get billed for call charges if you’re outside the US and Canada.
Email
Depending on the issue you’re facing, they provide departmental email addresses to get even more personalized support:
I sent the sales team an email and received a response almost three hours later because they didn’t see my email on time. The customer support tendered an apology for this:
Live Chat
As a website owner, live chat is always my favorite customer support channel (and that’s because it’s the fastest!). While testing this option, I discovered that it’s not responsive. But they ask visitors to leave a message which I did:
I got this email immediately:
Mailing Address
I commend KnownHost for going the extra mile to provide a physical mailing address:
Knowledgebase
Do you want a faster DIY route? Then you’ll find the KnownHost knowledge base helpful. They provide users with detailed how-to guides, courses, and mini-articles. I love that you can easily streamline your search using the search box:
Support Ticket
Lastly, KnownHost Hosting allows customers to submit queries via the online support ticket. Although unpaid customers have restricted access:
Knownhost
If you're looking for a hosting provider that genuinely puts customers first, KnownHost should be at the top of your list. With a wide range of plans and specialized services, KnownHost allows you to tailor your hosting experience to fit your precise needs, all backed by nearly two decades of industry experience.
Creating an account with KnownHost is easy. Click on “Hosting” at the top right corner of the page to choose a plan. Once you’ve done that, you’ll be redirected to the checkout page:
Fill in all your details and click the “Create account” button at the bottom right corner of the page:
Once you receive a confirmation message, you’ll have access to the KnownHost dashboard:
Here, you can easily access the cPanel and other functionalities needed to manage your website. I love that the dashboard has a modest design with well-spaced icons. This is an excellent feature, especially for customers without hosting experience.
KnownHost Control Panel
KnownHost Hosting uses the traditional cPanel, one of the widely used control panels for web hosting. It is intuitive enough for beginners and advanced enough to meet the technical needs of experts.
Personally, I love that it’s highly customizable. You can access various pre-installed options, such as Softaculous, for a 1-click app install. In the WHM, you can access all things to manage your hosting account:
KnownHost also provides the DirectAdmin control panel to VPS and Dedicated plan users:
Installing WordPress in KnownHost Hosting
KnownHost Hosting allows users to install WordPress via WHM and cPanel. For usability, I’ll show in detail how to install WordPress via the cPanel.
First, log into the WHM and follow the prompts: WHM >> Account Function >> create a new account.
Then, enter your domain details and fill in other requirements on the form. Once done, click create an account.
Creating an email address on KnownHost is almost instant. All you need to do is log into your cPanel using your username and password:
Next, locate and click the “Email’ Icon:
Then, you’ll be directed to a fill-up form. Add the required details – domain name, username, and password:
Proceed to choose your preferred storage space:
Lastly, click the “Create” button:
Conclusion: Do we Recommend KnownHost?
I’ve reviewed several web hosts, and only a few come close to KnownHost Hosting regarding quality customer support. Moreso, their performance is top-notch. They have excellent security features straight out of the box, ease of use, and much more. The pricing plans are attractive and scalable, with website management tools to match. What more could one ask for?
The only downside here is the user interface. Compared to other web hosts, I firmly believe it can be improved. The renewal fees are also quite high. But overall, KnownHost Hosting offers excellent value for your investment.
Knownhost
If you're looking for a hosting provider that genuinely puts customers first, KnownHost should be at the top of your list. With a wide range of plans and specialized services, KnownHost allows you to tailor your hosting experience to fit your precise needs, all backed by nearly two decades of industry experience.
We recently had our old emails moved onto KnownHost. I was having problems getting the emails in my mail program and KnownHost stuck with me until it worked! Thank you KnownHost!
We recently had our old emails moved onto KnownHost. I was having problems getting the emails in my mail program and KnownHost stuck with me until it worked! Thank you KnownHost!
Hello, I am with Knownhost since 2018. They have the best support times as well as support problem resolving. Their VPS and Semi Dedicated hosting are very good and have very good response times. This is something that is very important for me, because of Google Page Speed. I haven't tried their NVME VPS servers, because they still don't offer them in Europe. But when they offer them, i am going to try them for sure. My recommendation for everyone from small businesses and websites to large ones.
I am glad I chose Known Host as my provider for my website. Customer service is so valuable to me and I would like to thank Dustin for the quick and helpful service I was provided with. I also appreciate all the information that is shown between the different plans and services before making my choice.
Im glad using Knownhost a hosting provider. I have a VPS with +20 accounts, all are wordpress websites and support operators help me rapidly when a create a ticket, with minors issues I dont know how to resolve and another issues may be out of their scope. Their help is invaluable. I had issues for plugins having conflicts between them and they also helped me with that. The prices are good, the system is always stable and during the night they have plenty support operators available. They are all very kind and professional. They mantain the server always update with the latest software as PHP 8.1, LiteSpeed and so.
KnownHost was the best decision I ever made. I'm not a technical expert and every now and again I run into issues that are beyond my scope of understanding. I immediately reach out to support and in minutes I have a pro working on my issues. They are resilient and will work non stop to figure out all and any potential issues. When found they are immediately rectified. I don't see myself hosting with anyone else. So far it is the best web/hosting service I have experienced.
I think Knownhost is by far the best option if you are looking to host <100 sites. Their support at times is the best I've had but can be somewhat inconsistent depending on who picks up the ticket. So I just wanted to give a special shoutout to the most helpful rep at knownhost, Nikhil Er Thanks so Much!
Our company does not have any technical experts in servers, so whenever we run into something we don't understand, we wind up asking KnownHost. We've had accounts there for more than 2 years and support is always outstanding. First, we get a reply fairly quickly, often in a few minutes depending on the complexity of the issue.
Second, they have an amazing depth of knowledge and even when something surprising occurs, we generally get to the bottom of it quickly. We have used probably 6 or 7 different hosting companies over the last 15 years, so we have a lot of experience with support, and KnownHost is just head and shoulders above everyone else we've used.
The only negative thing I'll say is that sometimes we do get a less senior support person, and it takes a few more ticket replies back and forth to get an answer, but often someone else steps in and solves it if the first person is struggling a bit. Considering that even the less experienced staff are way beyond our own server capabilities, we consider this perfectly acceptable. And the really senior staff, which seems to be 90% of the people we come into contact with, are really awesome, just a super in-depth knowledge of servers.
Knownhost was recommended to me by a fellow web developer, and the past four years have been precisely as a good web host should be. Super efficient customer service and a great hosting environment which is fast and reliable. So impressed!
What operating system do KnownHost Hosting Servers run?
Knownhost Hosting servers run on CloudLinux operating systems. The CloudLinux OS is built on CentOS – an open-source operating system. Although, the cloud hosting plan comes with several operating systems:
AlimaLinux 8
Debian 10&11
Ubuntu 18.04 LTS
Ubuntu 20.04 LTS
CentOS 7
Where are KnownHost Hosting servers located?
KnownHost Hosting servers are located in Texas, Maryland, Washington, and Amsterdam.
What makes KnownHost Hosting faster than other products?
Knownhost Hosting provides users with a variety of high-grade performance features. The NVMe SSD cloud storage options, 99.99% uptime guarantee, KVM enterprise-grade servers for cloud hosting plans, and many more.
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed.While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies.This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.