Knownhost Reviews and Expert Opinion

Based on 307 user reviews in 2 languages

Customer score for Knownhost

  • Reliability
    9.9 / 10
  • Pricing
    9.5 / 10
  • User Friendly
    9.8 / 10
  • Support
    9.9 / 10
  • Features
    9.8 / 10

Detailed Scores / Summary

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Anna M Aspnes
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10

Exceptional Service!

Outstanding service and support. I know very little about the behind the scenes functioning of my website and Knownhost always comes to my rescue. They are fast, professional and go above and beyond every time to resolve my ticket...Read More
Liz MacDougall
Liz MacDougall
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support10
  • Features10

Fixing mystery problems - excellent support

I'm so glad I moved my sites from Siteground, Greengeeks and Netfirms to consolidated as a reseller on KnownHost. As a new reseller this would be a steep climb for me without great support.

Just now Daniel L. dug into my serve...Read More
Waleed Ibrahim
Waleed Ibrahim
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10

Been With KH for Years

Since 2009 when I started using the internet I have dealt with many hosting companies, but I couldn't find a better and reliable one like Knownhost
Give technical support 10/10
I am from the Middle East with a big time differen...Read More

Typical Knownhost Prices

Service Monthly Price Range
Shared Hosting NZ$5.23 - NZ$15.04 3 plans
VPS NZ$7.54 - NZ$150.84 10 plans
Dedicated Server NZ$73.91 - NZ$562.65 11 plans
Cloud Hosting NZ$52.80 - NZ$135.76 4 plans
Website Builder NZ$9.02 - NZ$15.05 2 plans
Resellers NZ$10.51 - NZ$41.44 4 plans
The Services & Prices are taken from

Knownhost Expert Review 2021

Written by: Michael Lavnduski

Knownhost Rating

  • Reliability
    10 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    7 / 10
  • Features
    9 / 10
Rated by Michael Lavnduski

Expert Overview

Good company focused primarily on VPS hosting

KnownHost has been in business for a long time providing great services to their customers.  While they do offer shared hosting and dedicated services, it is clear that their real focus is on VPS hosting.  Specifically, they offer managed VPS packages.

From the appearance of their site, it seems that they only offer shared hosting to try to attract growing sites who will likely want to upgrade to VPS in the future. This is evident by the fact that the shared options aren’t featured on their home page.  While dedicated options are clearly available, it is likely that they are only offering these because they don’t want to lose customers who have outgrown their VPS.

Whatever the case, this company does a great job at all levels, though anything other than a VPS may feel somewhat neglected.

Uptime & Reliability

Very stable hosting

KnowHost is a very stable hosting company, and the fact that they own their own data centers and servers allows them to ensure they have virtually no service interruptions.  They guarantee 99.995% uptime, which is quite a bit better than most other companies can offer.

It is not immediately clear what happens if your site does have an outage, however, so this guarantee might not be as helpful as you would think.  That being said, however, the current and former customers of this company seem to have had a great experience and haven’t made any significant complaints about downtime.


Everythign you need included, extras available

No matter which of their packages you choose you will have everything you need included so you can get your site up and running properly.  In addition, they offer some extra add-ons if you are looking for something extra.  For example, you can choose to get cPanel, WHM, Plesk, Softaculous or other administrative features added to your account, for a monthly price.

They only have two shared hosting plans, both of which are fairly basic but will meet the needs of most customers.  These plans are likely just popular with people who have a larger site and wanted to add another page with its own hosting.

Similarly, dedicated hosting comes with all the benefits you’ll be looking for, but there aren’t too many choices.  If you need a high end dedicated server, you may want to opt for another host, but for most customers wanting a little more power and control, these options will be perfect.


No 24/7 live support and some off shore services

KnownHost has great services, but when something does go wrong, you may run into some trouble.  They don’t have 24/7 live phone or chat support available, which is unfortunate.  While much of their technical staff is located in the US, they also use some offshore technicians, which many people won’t like.


Good prices for VPS hosting

The prices for their managed VPS services are at or below what you would expect based on the specs that you’re getting.  The fact that this company is so focused on VPS actually makes the deals even better, since you are getting access to experts in this area, without paying a premium.


Great hosting company focused on VPS services

This is a very good hosting company that is focusing their efforts on the VPS niche.  Those who are looking for a high quality virtual private server will definitely find what they are looking for with KnownHost.


  • Company owns their own data centers
  • Exceptional VPS services
  • Strong reputation for stable hosting


  • Limited options outside of VPS hosting
  • Technical support leaves a lot to be desired
Read the full expert review Visit Knownhost See Plans & Pricing

Knownhost Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Basic Shared Hosting 5 GB Unlimited NZ$5.23 9.9
Standard Shared Hosting 20 GB Unlimited NZ$9.76 9.6
Professional Shared Hosting Unlimited Unlimited NZ$15.04 9.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
Entry Unmanaged VPS 20 GB 1 GB NZ$7.54 9.8
Entry Plus Unmanaged 40 GB 2 GB NZ$15.08 9.8
Basic Unmanaged VPS 75 GB 4 GB NZ$30.17 9.8
Basic Managed VPS Server 75 GB 4 GB NZ$60.34 9.8
Standard Unmanaged VPS 150 GB 8 GB NZ$60.34 9.8
Standard Managed VPS Server 150 GB 8 GB NZ$90.51 9.8
Professional Unmanaged Server 250 GB 10 GB NZ$90.51 9.8
Professional Managed VPS Server 250 GB 10 GB NZ$120.68 9.9
Premium Unmanaged VPS 300 GB 12 GB NZ$120.68 9.8
Premium Managed VPS Server 300 GB 12 GB NZ$150.84 9.9

Dedicated Server Plans

Plan Name Space RAM OS Price Score
Dual Intel Xeon E5620 240 GB 32 GB NZ$73.91 9.8
Dual Intel Xeon E5645 240 GB 32 GB NZ$89.00 9.8
Dual Intel Xeon E5-2630 240 GB 32 GB NZ$104.08 9.8
Intel Xeon E - 2224 240 GB 16 GB NZ$238.33 9.8
Intel Xeon E - 2236 240 GB 16 GB NZ$260.96 9.8
Intel Xeon E - 2246G 240 GB 16 GB NZ$276.05 9.8
Intel Xeon E - 2288G 240 GB 16 GB NZ$298.67 9.8
AMD EPYC Rome 7302P 480 GB 32 GB NZ$426.89 10
Dual Intel Xeon Silver 4208 480 GB 32 GB NZ$426.89 10
AMD EPYC Rome 7402P 960 GB 64 GB NZ$562.65 9.8
Dual Intel Xeon Silver 4214 960 GB 64 GB NZ$562.65 9.8

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
Basic Semi-Dedicated 50 GB 2 GB 2 TB NZ$52.80 9.2
Standard Semi-Dedicated 100 GB 4 GB 3 TB NZ$82.96 9.8
Professional Semi-Dedicated 150 GB 6 GB 4 TB NZ$105.59 10
Premium Semi-Dedicated 200 GB 8 GB 5 TB NZ$135.76 9.8

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
Entry Level WordPress 50 GB NZ$9.02 8.5
Business Level WordPress 100 GB NZ$15.05 9.8

Resellers Plans

Plan Name Space Bandwidth Price Score
Basic Reseller Hosting 25 GB 800.05 GB NZ$10.51 9.6
Standard Reseller Hosting 50 GB 1.17 TB NZ$15.04 9.9
Professional Reseller Hosting 100 GB 1.6 TB NZ$22.58 10
Premium Reseller Hosting 200 GB 4 TB NZ$41.44 9.8
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