4.3
SUPERB!
  • User Friendly
    4.2
  • Support
    4.4
  • Features
    4.3
  • Reliability
    4.3
  • Pricing
    4.4
Write Review Visit MochaHost

MochaHost Review - Expert and User Insights by Paid Customers

A few words from MochaHost

Years ago, our founders realized that many online service providers lacked the skills and vision needed to provide truly integrated, holistic, and flexible online solutions. In addition, these mavericks realized that many businesses were paying far too much money for far too little results.

That's why in 2002 they launched MochaHost - The Online Central.

MochaHost special...Read Moreizes in providing professional hosting, web design, e-commerce, and Internet promotion services.

At MochaHost, we believe that the key to success is to provide professional services and support, at a well balanced price.
Become a part of our community today and experience the difference!
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MochaHost HomePage Screenshot
Free domain
Money Back: 30 Days

Pricing Range

Shared Hosting NZ$3.14 - NZ$10.01
VPS NZ$12.86 - NZ$72.49
Dedicated Server NZ$30.62 - NZ$272.36
Resellers NZ$15.91 - NZ$20.35

Availability

100% Uptime

Data Centers

MochaHost Awards

Narendra Jakhotia

Pinned Review

Narendra Jakhotia,
5.0
We hosted our high volume site on it and had some server related help like auto redirect etc. Their support team have excellent knowledge in servers and always ready to helo. Kudos to them.
Robert Welsh
Robert Welsh from United States,

I would give no stars if I could

1.0
I would give zero stars if I could, Signed up they made me migrate site on my own with no help. It was done correctly but still they could not get my site active. And they tried to force me to transfer my domain to them. When I ...Read Morerequested a refund, they gave me instructions that did not work. I did a charge back with Credit Card. Do not how they got so many good reviews must be fake.Less
Drs Reis
Drs Reis from United States,

Be ware of their malicious business practices

1.8
I'd like to share the alert about this company and share the suspicious business practices of the company. They suspended services all of sudden after receiving the payment, and asking to send personal photo, ID, and credit cards...Read More for their billing and account verification purposes even though the payment went through without any problem. And not responding to remove the suspending after receiving those information. Most credit processing companies these days provide several levels of fraudulent prevention measures, such as ASV, PCI-DSS etc. And they do not seem to follow CCPA rules to protect consumer data privacy, does not include the feature to delete the account even after canceling their services. So concerned how they are going to use those personal information they have collected so far.Less
Tim Hardy
Tim Hardy from United States,

Sold my domain out from under me while I was paid up

1.0
The worst thing that can happen when you are investing time and money into a web property is to have an incompetent registrar lose your domain. That's exactly what Mochahost did with my domain - groupdog.com. I even received the...Read More "your subscription is coming due in 30 days" email while right in the middle of trying to figure out why my domain was now owned by someone else. They offered me $10 refund for the domain registration fee. You may pay Mochahost for a service, but they will not keep their end of the deal. Buyer beware.Less
John Doe
John Doe from United States,

Absolute zero customer service and shiesty on price increases..

1.6
Absolute zero customer service and shiesty on price increases..
The platform for this company is not put together well and they offer 0 customer service with a no telephone number whatsoever you feel like you're stuck and no on...Read Moree needs to feel that way when they're trying to do business with a company.Less
Ibrahim Khaleel
Ibrahim Khaleel from Iraq,

Don't recommend Mochhost

1.6
VPS
Mochahost review

I have a SW company, and more than 30 services are hosted on Mochahost. and I have used many of their offered services, VPS, JVMs, WordPress ...etc but all with the same result
Simply it is a very sour experin...Read Morece and I really do not recommend it to anyone and for the following reasons
- The tech support always tries to push the issue back to the customer
- They forcefully save your card and deduct payments even for theose services that you turned the auto-renewal off!
- HA they promise is simply nothing close to what you will get in the reality, lots of downtime with trimendious delays in resoluiton.
- No clear SLAs
- Once there was a wrong payment from their system, yet despite of that, no refund was allowed!!!
- And much more you will find when dealing with them!!!
------------------------------
Simply, get away from Mocha
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Kevin Krueger
Kevin Krueger from United States,

Customer Service Doesn't know their product.

1.0
i signed up to move my website to Mochahost. After talking to customer service, I canceled the transfer. The rep didn't know much about her product. I kept telling her what webpage I was on and what I was seeing but she couldn'...Read Moret find or help me. I requested she transfer me to someone else but she refused. AVOID THIS COMPANY.Less

Expert Review

Michael Levanduski
Michael Levanduski
Expert Hosting Writer & Tester

MochaHost Expert Review

MochaHost was launched in 2002 with affordable yet flexible hosting plans as its guiding star. Since then, the company has gone on to become a top choice for users that want budget-friendly prices but are unwilling to compromise on hosting features.

Our MochaHost review revealed that the company’s comprehensive plans give you a lot of value for the cost of subscription. It’s not only developers that have a lot to gain from MochaHost’s featureful plans. Beginners are also given a lot of tools to help settle into web hosting with ease. With a rare 100% uptime guarantee and super-fast load times, MochaHost is a web hosting solution to watch.

Pros and Cons

Pros:

  • Enjoy a lifetime discount that lets you renew your plan at the initial price you paid – or for less.
  • Keep your website running consistently thanks to MochaHost’s Never Reboot Protection.
  • Hit the (web hosting) ground running with a free website builder and free website transfer help.
  • Get the help you need quickly from MochaHost’s tech experts via 24/7 live chat, ticketing and phone callbacks.
  • Protect your website with 24/7 network monitoring, RAID 10, firewall and malware protection.
  • Take MochaHost out for a test drive with a 180-day risk free guarantee – if you’re not happy with your plan, you get the remaining months’ payments refunded.
  • Use ultra-fast load speeds to move up the Google SEO ranks and expand conversions.

Cons:

  • The wide selection of MochaHost plans can be confusing for newcomers.
  • While the company’s core prices are very low, for customers that require add-ons the costs can accumulate.
  • MochaHost’s basic plans are really meant for light traffic. If your traffic starts to pick up – you’ll have to scale to a costlier plan.

Pricing and Payment Methods

Among the world’s many affordable web hosting providers, MochaHost stands out as being exceptionally cost-effective. Part of this is due to the company’s LifeTime Discount, which covers most MochaHost products and means that your renewal prices will be the same or less as the initial price you paid. Moreover, if you use a MochaHost coupon, you can likely reduce your total payments quite a bit.

MochaHost offers cloud, reseller, VPS, and dedicated hosting, with most cloud hosting plans optimized for CMS, Java, and e-commerce platforms. The company’s most basic cloud hosting plan, Soho, starts at $1.95 a month and covers hosting for one website, unlimited bandwidth and storage space, unlimited email accounts and SSL certificates.

However, if you want access to slightly more advanced features – the company’s website builder or 1-click app installation – you’ll have to upgrade to MochaHost’s business cloud package. Reseller plans start at $9.47 and include the WHM control panel, free SEO tools, the website builder and a choice between Linux or Windows servers.

Users that require or prefer more privatized servers can choose from MochaHost’s feature-rich VPS or dedicated packages. The starter VPS package with a Linux server, Ristretto4, is from $7.98 monthly and gives you 40 GB disk space, smartphone support, and even a newsletter or email marketing app.

MochaHost’s dedicated Linux cloud servers start with Altura-3 at $19.00 monthly and offer 50 GB SSD storage space as well as letting you choose between managed and unmanaged servers. We were definitely impressed with MochaHost’s very low prices, though we would advise users to read the fine print – some features listed are actually add-ons and can bump your signup prices.

Ease of Use

There are a lot of things going for MochaHost. Beginners can do well for themselves with the company’s website builder and unlimited email accounts. Clear explanations of each plan’s features on the MochaHost website are complemented by the company’s expansive knowledge base, which provides easy-to-follow instructions for both billing and technical issues.

We would be remiss if we didn’t mention MochaHost’s developer pack, which addresses the majority of the advanced tools we look for in a hosting provider. An intuitive PHP selector tool gives you a choice of 6 PHP versions to configure, manage and adapt your PHP extensions and applications. The 50 MySQL accounts that come with even the most basic cloud hosting plan gives you a lot of flexibility for managing your web content.

Load Times and Reliability

MochaHost has really put a lot of effort to provide the best of the best when it comes to uptimes and load times, and it shows. The company’s Never Reboot Protection updates servers without having to power them down, and this in part accounts for MochaHost’s 100% uptime guarantee – a rarity in today’s web hosting landscape. Our months of tests were able to confirm upwards of 99.99% uptimes, placing MochaHost at the pinnacle of hosting reliability.

As far as load speed goes, MochaHost has several different factors, including SSD drives with caching boosts, geo optimization and state of the art servers contributing to its incredibly fast load times. The result? Over our months of testing under different traffic conditions, MochaHost’s load times averaged between 850-1000ms, half or less than Google’s recommended hard limit of 2s.

Features

On the whole, MochaHost provides the features we like to see. Beginners are empowered to dive into the thick of things with the company’s intuitive website builder, a 1-click installer for over 450 apps directly from the MochaHost cPanel, and free website transfers. You can also easily build your online business up with unlimited email accounts and free SSL accounts.

Developers also have it good with MochaHost. We liked how the company let us customize our back-end with different programming languages, and how easy it was to choose a PHP version with MochaHost’s advanced PHP selector. Both beginners and advanced users can benefit from a range of security features, such as malware and spam monitoring, and weekly automatic backups.

A word of caution: some standout MochaHost features are only available after an upgrade – if you stick with MochaHost’s most basic plans, you may not have access to all of the dazzling features the company has to offer.

 

Learn more about MochaHost:

 

Customer Support

One of the things that we really enjoyed about MochaHost was the detailed information they provide about the different features that come with each plan. Instead of leaving hosting newbies to frantically Google these unfamiliar concepts, MochaHost takes pains to explain what your getting – and why it’s important.

Live agents are available 24/7 via live chat, but you can open a ticket through the website or call MochaHost’s toll-free number to receive a callback. The company’s large step-by-step video tutorial library walks beginners through different setup procedures, and its knowledge base also includes written guidance for more advanced users.

User Reviews

Our expert reviews don’t take web hosts’ marketing for granted – we test each host over a period of months to see if they actually live up to their hype. After reading our analysis, explore our user reviews to discover whether MochaHost makes the grade.

Conclusion

On the whole, we were impressed with how well MochaHost balanced its affordability with featureful packages. Beginners have access to the types of tools and support that make the initial plunge into web hosting less daunting. Developers are also home safe with features like support for various programming languages and MySQL extensions.

The name of the MochaHost game is choice, and the fact that you can have three tiers to choose from within each plan, as well as choices between Linux and Windows servers and a variety of servers optimized for different popular platforms, really sealed the deal for us. With MochaHost you do get what you pay for, and it’s important to scroll through your plan to ensure you’re signed up for the features you really wanted.

That said, MochaHost is constantly innovating to deliver better consistency, speed, support, and safety for your website, which is something that strongly resonated with us.

MochaHost Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Soho - Linux Unlimited Unlimited cPanel 1 NZ$3.14 4.2 Details
Business - Linux Unlimited Unlimited cPanel Unlimited NZ$5.61 4.5 Details
Soho - Windows Unlimited Unlimited cPanel 1 NZ$4.00 4.1 Details
Business - Windows Unlimited Unlimited cPanel Unlimited NZ$6.41 4.5 Details
Mocha - Linux Unlimited Unlimited cPanel Unlimited NZ$9.01 4.3 Details
Mocha - Windows Unlimited Unlimited cPanel Unlimited NZ$10.01 4.0 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Ristretto4 40 GB 1 x 1.20GHz 512 MB NZ$12.86 4.3 Details
Perfetto1 60 GB 1 x 2.40GHz 2 GB NZ$16.08 4.3 Details
Perfetto2-R2 80 GB 1 x 2.40GHz 2 GB NZ$21.72 4.7 Details
Perfetto2 80 GB 2 x 2.40GHz 2 GB NZ$24.14 4.7 Details
Perfetto1-R2 60 GB 1 x 2.40GHz 1 GB NZ$29.28 4.0 Details
Perfetto3-R2 100 GB 2 x 2.40GHz 2 GB NZ$28.98 2.9 Details
Perfetto3 100 GB 2 x 2.40GHz 3 GB NZ$32.20 2.4 Details
Perfetto4-R2 150 GB 2 x 2.40GHz 4 GB NZ$36.23 2.2 Details
Perfetto4 150 GB 3 x 2.40GHz 4 GB NZ$36.23 3.3 Details
Perfetto5 200 GB 4 x 2.40GHz 4 GB NZ$43.48 4.7 Details
Perfetto5-R2 200 GB 4 x 2.40GHz 6 GB NZ$43.48 1.6 Details
Perfetto6-R2 250 GB 4 x 2.40GHz 8 GB NZ$50.73 5.0 Details
Perfetto6 250 GB 4 x 2.40GHz 6 GB NZ$57.99 3.3 Details
Perfetto7-R2 300 GB 6 x 2.40GHz 10 GB NZ$65.24 4.3 Details
Perfetto7 300 GB 4 x 2.40GHz 8 GB NZ$72.49 4.6 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Altura-3 50 GB 1 x 2.40GHz 2 GB NZ$30.62 4.3 Details
Altura-3 100 GB 2 x 2.40GHz 4 GB NZ$48.35 4.3 Details
Ankola-3 100 GB 2 x 2.40GHz 4 GB NZ$38.68 2.9 Details
Ankola-3 100 GB 2 x 2.40GHz 6 GB NZ$56.41 5.0 Details
Barista-3 200 GB 4 x 2.40GHz 6 GB NZ$75.75 1.0 Details
Barista-3 200 GB 4 x 2.40GHz 8 GB NZ$83.80 4.0 Details
Barahona-3 300 GB 6 x 2.40GHz 8 GB NZ$103.14 4.3 Details
Barahona-3 300 GB 6 x 2.40GHz 10 GB NZ$111.20 4.3 Details
Matari-3 400 GB 8 x 2.40GHz 10 GB NZ$130.54 4.8 Details
Matari-3 400 GB 8 x 2.40GHz 12 GB NZ$138.60 4.3 Details
Moshi-3 500 GB 10 x 2.40GHz 12 GB NZ$157.94 3.2 Details
Moshi-3 500 GB 10 x 2.40GHz 14 GB NZ$166.00 4.3 Details
Moshi-4 600 GB 12 x 2.40GHz 16 GB NZ$193.39 4.3 Details
Moshi-4 600 GB 12 x 2.40GHz 18 GB NZ$201.45 4.3 Details
Moshi-5 700 GB 14 x 2.40GHz 20 GB NZ$205.96 4.3 Details
Moshi-5 700 GB 14 x 2.40GHz 22 GB NZ$236.91 1.0 Details
Moshi-6 800 GB 16 x 2.40GHz 24 GB NZ$264.30 4.4 Details
Moshi-6 800 GB 16 x 2.40GHz 26 GB NZ$272.36 4.3 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
Mocha2 25 GB Unlimited cPanel NZ$15.91 4.3 Details
Mocha2 25 GB Unlimited Plesk NZ$20.35 4.3 Details

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